Hilton Cancun Beach and Golf Resort

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User Reviews for Hilton Cancun Beach and Golf Resort, Cancun

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Mar 30, 2009 by Mark from Farmington Hills,MI
Overall Rating: 10

• Friendly staff, great service, great swimming pool, and good location.

“We stayed at Hilton for 6 days, and had great experience there. The concierge is very helpful. The beach is rocky, but the pool is great. We ate two breakfast in the hotel, a little pricey, but has lots of variety, and most importantly – clean.”

Jan 8, 2009 by Vivien from Bethesda,MD
Overall Rating: 9

• The staff was superbly accomodating and friendly.
• Not enough choice of restaurants within the hotel.

“Nicely situated. Beautiful pool. Excellent staff. clean and nice rooms. Great beach. I would recommend this for an easy get away with no hassle. The spa was very expensive.”

Nov 17, 2008 by Debi from Placentia,CA
Overall Rating: 10

• The location was excellent with many great advantages.
• Nothing.

“This is a hotel made for romance! The rooms were beautiful and the views of the sunrise were amazing. We spent our 20th wedding anniversary at this hotel and we couldn't have asked for a better location.
”

Sep 17, 2008 by Piero
Overall Rating: 10

“Hotel had some minor construction in the lobby going on but they were very aware of what time they started and stopped. Friendly staff and helpful.”

Sep 1, 2008 by Sanjay from Proctorville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great location, great pool area, wonderful beach and 5 star hotel amenities.
• Got greedy and started charging for parking, even self park. Have your 9$ and loose a customer. Penny wise and pound foolish!

“Wonderful beach, great and very large pool area. Our kids love the multiple interconnected pools and the great beach, which keeps us coming back to this Hilton over and over again when we are in Cancun. One of the better 5* resorts we have stayed at on the Cancun hotel strip.”

Aug 26, 2008 by Doris from Spring, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The pool. All the rooms had ocean view.
• We were happy with everything.

“The rooms are very comfortable. The pool was awesome; they weren't too many people so it was very nice to not have to worry about getting lounge chairs by the pool or the beach. The safe in our room did not work, they tried to fix it, couldn't and said they'd be back, never got around to it, but the staff was very friendly and polite.”

Aug 15, 2008 by Lisa from New Braunfels, TX

Cleanliness:[5] • Staff:[3] •

• I liked the pool.
• The food and service.

“The pool and the view was beautiful was not impressed with the staff and service.”

Aug 13, 2008 by Fernando from Sterling, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great pools and access to the beach.
• Restaurants are expensive.

“Great hotel, will definitely return to this hotel.”

Aug 6, 2008 by Lainie from Birmingham, AL
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[8]

• I liked the infinity pool and the size of the pool.
• The hotel has no free internet. It costs $5/10 minutes!

“The hotel was dated, expensive and unclean. I would not stay here again, even if it were free.”

Jul 19, 2008 by Jose from Quito, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly people.
• They charge for water.

“It is a great and luxury hotel, excellent for family vacation.”

Apr 14, 2008 by Dave from Winston-Salem, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Staff was excellent. Well maintained room and common grounds. Beds were very comfortable.
• Hallways were noisy so rooms were not quiet. Pool was heated and sometimes not refreshing.

“Front desk staff was extremely friendly and helpful. The hotel was well maintained, both the common grounds and the rooms. The pool area was nice, not over crowded, with comfortable chairs and plenty of area of shade if needed. The wait service around the pool could have been better. I tipped well from day one and expect a friendlier and more attentive wait staff. I don't mind paying $4.50 for a beer, but $3.50 for a cup of soda is ridiculous. Overall, I enjoyed my stay.”

Mar 11, 2008 by Billie from Kalispell, MT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pools and location to the beach.
• Front desk not very friendly.

“I would stay again for sure.”

Mar 10, 2008 by Bill from Bountiful, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[9]

• Pools and beaches were very nice.
• Food prices were high. Bottled water was $5 per bottle.

“This is a very nice resort with wonderful pools and beaches. The rooms are clean and well maintained.”

Feb 14, 2008 by R from Miilford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service was excellent and so nice.
• A bit far from actives but still nice.

“Excellent hotel, excellent facilities, extremely nice and helpful staff.”

Feb 11, 2008 by Jeanette from Munster, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This Hotel was amazing, perfect location, very clean, staff was went above and beyond!
• Housekeeping didn't get to the room until late afternoon, ran into them while trying to get ready for dinner.

“Great service, Great value, Beautiful Beaches. I can't say enough about the hotel staff, they were polite and very helpful. The food at the hotel restaurant was great. I figured I would have gotten a small room without a view. the opposite happened, I was put in a huge room with an Oceanside view. Gorgeous!”

Feb 6, 2008 by Sheila from Salt Lake City, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• View from my room.
• No ATM.

“Gorgeous view. Friendly staff. Easy.”

Jan 27, 2008 by Eric from Rogers, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Resort pools are really great.
• Location isn't walking distance to restaurants/bars.

“Hilton Cancun is a great resort. People are nice. Very convenient and similar price to outside rentals. All the room seems to have water views, but upgrade got use a balcony which is really nice. They have about 10 pools that cascade down to the beach, which is a bit narrow but nice sand. Only had buffet breakfast at the hotel - it was a bit better than average for a 5 star resort. Location is ok with a car or if you play golf - no where else in Cancun has a golf course and the beach right there. The grounds in general are nice. Seems to have a good spa, but we didn't have time to try it.”

Jan 26, 2008 by Violet from Denver, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff, beautiful grounds and pool, nice golf course, comfortable bed, clean and cheerful room.
• The food was not predictable and overpriced, food and drinks in general were too expensive.

“This is a really nice resort in a beautiful location. The common areas are quite lovely and spotlessly clean. The room was cheerful and had all the amenities I expected. The room was also spotless and the bed was very comfortable. The staff was friendly, and helpful. My only criticism is that the hotel is pretty far away from any commercial areas, so it isn't convenient to eat away from the hotel. That being said, the Hilton's food was unpredictable, and the prices for food and drink were inflated.”

Jan 24, 2008 by J&J from Tustin, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Fantastic facilities and great staff.
• There should be a separate entrance to the pool besides through the lobby.

“A beautiful hotel with views of the blue Caribbean ocean. The facilities are amazing with it's own golf course, but it's certainly not walking distance to the "action" of the hotel zone and is a good 30-40 minutes from the downtown area. The staff do whatever they can to accommodate you though and that makes a big difference.”

Jan 24, 2008 by Dan from Brooklyn, NY
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[2]

• Pretty grounds.
• Bad location and poor food.

“The Cancun Hilton is located over 45 minutes from Cancun. The beach is tiny. In a country that invented chocolate I was served Swiss miss for breakfast.”

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Amenities at Hilton Cancun Beach and Golf Resort, Cancun

AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Beach Business Center Coffee Maker in Room Concierge Fitness Center or Spa Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis

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