Novotel York

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User Reviews for Novotel York, York

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May 20, 2005 by Stephen from Holcombe, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Location. Quiet. Room facilities. Bed. Heating. Cleanliness. Decor. Secure parking. Breakfast. Dining room. Staff.

“Met my needs perfectly and was good value for money.”

Apr 17, 2005 by Hotel Guest
Overall Rating: 8
Cleanliness:[6] • Staff:[8] •

• The room was very comfortable and the staff were very friendly
• Despite having a non smoking room, the room and corridors often smelt of smoke.

“We really enjoyed our stay at the hotel. The room was clean and comfortable with plenty of space. The breckfast was nice although they did not deliver our morning paper that we requested. The downside was that the corridors did have a smell of smoke on occasion but on the whole we enjoyed our stay and would return again.”

Apr 11, 2005 by Hotel Guest
Overall Rating: 4
Cleanliness:[4] • Staff:[6] •

• Breakfast was good.

“Windows rattled all night long. Dining room was being redecorated and smelled of paint.Evening meal was well presented but devoid of taste.
Superior room was not very special i.e. old uncomfortable furniture, tv on top of fridge.”

Mar 26, 2005 by John from Portsmouth, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[10] •

• Welcoming and clean
• The room was small

“Very enjoyable, clean and the staff were very helpful and welcoming”

Mar 15, 2005 by Hotel Guest
Overall Rating: 4
Cleanliness:[10] • Staff:[8] •

• clean that all!
• shower was poor and only hot or cold, bed to hard, bathroom door did not shut/ lock

“it was quite alot of money for what you got, and the food in the restaurant was so expensive for what it was.”

Feb 24, 2005 by George from Bethlehem, United States
Overall Rating: 7
Cleanliness:[10] • Staff:[8] •

• The Blue Bridge Hotel is just outside the city walls in easy walking distance of museums and shopping.
• Narrow stairs and corridors. Room rate seemed high.

“My room, a single, had a small desk but I had to ask for a chair. The room rate was the same as I paid for a much larger room in Manchester the previous weekend, perhaps because of the half term holiday. Everyone was very nice, eager to help, but the building limits what can be done.”

Feb 17, 2005 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Good hotel atmosphere. Friendly staff. Good breakfast.
• I had to wait about 20 or so minutes for breakfast to appear. Time seemed rather long because I was on my own, and, to be fair, there were quite a few guests to serve.

“The staff at the Blue Bridge Hotel were efficient and friendly. The room was pleasant and clean, and there was a good supply of tea, coffee, hot chocolate and biscuits. Good bathroom facilities.”

Jan 31, 2005 by nuala from nottingham, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• room was pleasently decorated and comfortable.

“hotel was in easy walking distance to city centre. the hotel itself was clean and nicely decorated. our rom was on the small side,(attic room)but was perfect for 1 night. cellar bar wasn't open so not sure what that's like. breakfast was lovely and cooked exactly as we asked.
overall good value!”

Jan 2, 2005 by John from Boldon, United Kingdom
Overall Rating: 6
Cleanliness:[8] • Staff:[8] •

• close proximity to city centre with adequate free parking facility.Meals were good and staff friendly.
• Being annexed from main building. Clear glass in bathroom window facing road ! Broken light & toilet seat.

“I booked via the internet (for a party of four adults) which indicated only one double room and a superior room available for the period we wanted. In reality we found out later that a second double room was in fact available which would have been adequate for our needs.The superior room does not live up to it's name. It is annexed from the main building thereby giving a feeling of isolation from the hotel.Whilst having your own front door may appeal to some in a hotel setting we found it made the room cold and a feeling of insecurity.We found the thin blankets on the bed inadequate and dated. Surely in 2004 duvet's are a better option. The bathroon had a clear glass window,(necessitating the blind being permanently closed),which I found amazing given that it is on the ground floor and faces a road. Finally, a little more attention to maintenance issues wouldn't go amiss e.g toilet seat very loose, light above shaving mirror not working and an extractor fan which sounds as loud as an aeroplane. The added disadvantage with the latter is that it linked to the light switch and continues to run for several minutes after the light is switched off. Needless to say you make a conscious decision to use the toilet in the dark through the night rather than suffer the noise of the extractor fan.”

Nov 21, 2004 by Rachel from Nuneaton, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[8] •

• Excellent value

“Room was very clean and well stocked (tea, coffee, hot choc, biscuits) plus hair drier, good ensuite. Breakfast was excellent - good choice. Good parking and close to main York attractions.”

Oct 12, 2004 by Brian from Wigan, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• clean and friendly
• None

“we were both happy with what this hotel had to offer for the price we paid to stay the one night and especially with the accommodation situated in easy reach of all major attractions.”