InterContinental Hotels INTERCONTINENTAL TOKYO BAY

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User Reviews for InterContinental Hotels INTERCONTINENTAL TOKYO BAY, Tokyo

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Sep 10, 2008 by Margarita from Dallas, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[7]

• There was a bed to sleep in. The staff was friendly, but just not helpful.
• The hotel does not have all the conveniences of a luxury hotel. Especially for the Asian region which is known for their amazing hotels.

“The hotel is in a clean, safe area of Japan, but not close to any of the restaurants/shopping. There was no concierge service, which made it difficult as tourists to figure out what to see. We wasted part of our vacation doing the research ourselves in their business center. They do not provide water in the rooms, and you cannot get it anywhere in the hotel. We asked the restaurant for a bottle of water, but they would not let us carry it out.”

Aug 6, 2008 by Christine from Seoul, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[3]

• Spacious bath room.
• There is no swimming pool.

“Nice hotel but it is not suitable for the traveler with children.”

Mar 19, 2008 by Catherine from Toronto, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The bathroom, the fresh linen, the view.
• Only 1 option for breakfast, no coffee shop near by.

“I very much enjoyed my stat at the Intercontinental, Tokyo Bay. The amenities and staff were excellent and the view was memorable.”

Nov 20, 2007 by Erica from Jamaica Plain, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[5]

• The room size was excellent for Tokyo.
• Basic room, basic amenities.

“The intercom Tokyo bay is a very nice property, and staff there were supremely polite (as was true everywhere we went in Japan, so I don't think this was exceptional in any way), albeit slow and seemed to have difficulty honoring requests I spent considerable time waiting for rooms to be available, organizing no smoking room, etc. Only to be given the run around by desk staff). Very courteous but in no way exceptional service. Rooms are basic, albeit large for Tokyo. Lovely bathroom with separate deep soaking tub. Property, especially rooms, is really showing its age, with dirty carpet in hallways, uncomfortable beds, dinged up furniture, entirely unspecialized room decor.”

Nov 19, 2007 by Jason from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• I liked the convenient location and the spectacular view the hotel provided.
• The hotel was somewhat dated, and worn, and the beds were too hard.

“The hotel on a whole was excellent, somewhat dated in areas but was way above our expectations in compared with North American standards. Although the hotel thought we were 2 friends traveling together, they were able to provide us with a king size bed the next day. Location was excellent, very close walk to the train station, and very close to the "Ginza" and "Odaiba" shopping area.”

Oct 29, 2007 by Steven from Hamburg, NY
Overall Rating: 2
Cleanliness:[6] • Staff:[5] • Location:[5]

• Location.
• Parking.

“My wife and I checked into the Sheraton Grand Sacramento in the evening. Upon entering our room I opened the blinds over the window. This came crashing down on me. So much for the view! It was late and we thought we might order food up. When we opened the hotel guide which contained the room service menu, we found most of the pages to be stained badly and/or stuck together. We ordered a dessert and a glass of wine (Franciscan chardonnay $10.50) and it arrived in about 25 minutes. The wine was bad (taste bad and smelled strongly of moldy cork). Called back down to room service and 25 or so minutes later they sent another glass up. By this time it was after 11:00 p.m. and my wife was asleep. I mentioned these mishaps to the front desk in the am and got little sympathy. I also had to ask that the glass of wine, which was left in the room, be removed from our bill at checkout (it was).”

Jun 19, 2007 by Coleen from Melbourne, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• We didn't speak Japanese that well. The staff was very helpful. Had a nice view of the bay.
• The hotel didn't seem to use express checkout. Also, hotel areas were a little dark.

“Great hotel. Very pretty. I expect pretty, with some perks (robes, turn down service, tasty treats, etc.). Hotel staff and room was nice. Restaurants were expensive, but nice as well. Great location, right next to the Takeshiba station.”

Jun 5, 2007 by Jon from King, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel gave us free coupons both mornings we were there for their upscale breakfast buffet (worth $30 or more).
• The only thing remotely close to bad would be the location, but even it is still quite good.

“This hotel was the best hotel I stayed at while in Japan for two weeks (out of 7 different hotels).”

Mar 23, 2007 by Shin D. from Honolulu, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Excellent services. Nice view.
• Breakfast restaurant, not as good other quality in this hotel.

“Everything¿s is excellent! Except the restaurant at breakfast in hotel need it up grade. (Unusual food quality at this 5 star hotel especially in Japan).”

Mar 2, 2007 by Suzanne from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Clean, fancy, good service.
• A little out of the way location wise.

“The hotel was clean, attractive, and staff was attentive without being overbearing. The only downside is the location. It¿s about a 10 min. Walk to the subway that serves a major line and the neighborhood stores. The monorail stop is much closer, but doesn't serve many of the neighborhoods that we went to. There isn't much else near the hotel; it¿s about a 10 min. Walk to convenience stores, bars, etc. But there are restaurants in the hotel. Our room had a gorgeous view of the water. I would stay here again. If you want to stumble out of your hotel into nightlife, this is not the place for you. Other than that, everything else was great.”

Aug 2, 2006 by Carl from Vonore, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The location is easy to get to, yet secluded enough to feel private.
• Bed type was not available, but the hotel was fully booked.

“The Intercontinental Tokyo Bay is located a bit of the beaten path, but easy enough to get to from both tourist and business hot spots. The staff are friendly and helpful. The hotel is a bit expensive, but then again, it's Tokyo.”

Jul 27, 2006 by Barbara from White Plains, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[3]

• Hotel facilities were nice and staff friendly. Location was not convenient or central - it was even on a new subway line that involved an additional.
• The location.

“A very nice hotel, but not conveniently located.”

May 29, 2006 by Jason from Honolulu, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• View, convenient Wendy's.
• Built sandwich was horrible, breakfast (omelet) was under cooked and if three eggs, they were canary eggs.

“Overall very good, very friendly and helpful staff.”

Apr 28, 2006 by Eric from Peoria, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff is beyond friendly and very helpful.
• Nothing - Perfect hotel.

“This hotel was amazing. The staff was very helpful and very attentive - we never had to ask for anything and the highest level of service was provided. I had read reviews of this hotel that stated it was out of the way, but I sincerely feel it was easily accessible from anywhere in the city. I would stay there again without question.”

Mar 16, 2006 by Amy from Anaheim Hills, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very clean, nice view of the bay, we're at 19th floor.
• Quite far from Narita airport.

“Very good hotel, the staff was all helpful and polite.”

Dec 13, 2005 by Roberta from Bethesda, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• View of Tokyo bay.
• Noisy bar that was billed as romantic.

“This was a fabulous hotel at a great price. Our room was on a top floor and even though we did get our requested king, the two doubles were in a very big room with a beautiful view of Tokyo Bay. The service at the hotel was excellent.”

Nov 20, 2005 by Chris from Mililani, HI
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[5]

• Great Service, Great Staff.
• No Pool, No Iron in room.

“Don't get me wrong, this is a good hotel. BUT no Pool, No Iron in room, no coffee available for purchase in lobby, and a truly mediocre location in terms of proximity to a REAL train station. You WILL be given a room with 2 single beds and you WILL get a smoking room, neither of which are our preference.”

Mar 11, 2005 by Daniel from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location was OK if you're looking for a quiet stay. Facilities were impeccable.
• Staff doesn't acknowledges well if you are dress too casual"."

“The location oversees the Tokyo Bay, for a little extra I could've been upgraded to a nicer view but mine was excellent already. 99% of the staff spoke English well and was able to give explicit directions to go around Tokyo. They all insisted in not taking the subway because is complicated" but it wasn't. The only drag was that eating shops around the hotel close early on weekends. Excellent place overall, highly recommended!!!"”

Feb 15, 2005 by Junichi from Tokyo, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very nice view from the room and efficient staff
• 5star hotel without swimming pool.

“The hotel is popular for weekend stay. So the rate for weekday is not very good deal.Yet the one for weekend is good value.”

Sep 22, 2004 by Eric M. from San Antonio
Overall Rating: 8

“A beautiful hotel with excellent service. A little out of the way but it only takes 5 to 10 minutes to get to the JR lines.”

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Amenities at InterContinental Hotels INTERCONTINENTAL TOKYO BAY, Tokyo

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Bathroom Telephone Breakfast Buffet Business Center Cellular Telephone Rental City Center Concierge Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym Express Checkout FAX Fire Alarm with Light Florist Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities

High Speed Internet Access Ice Machine In Room Movies Internet Access Laundry/Valet Services Lounge Meeting/Banquet Facilities Mini Bar Modem Lines in Room Multilingual News Stand No Smoking Rooms/Facilities Parking Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Trouser Press Turndown Service VCR VIP Rooms/Services Valet Parking Vending Machines Wake-up Service