Imperial Surf Apartments

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User Reviews for Imperial Surf Apartments, Surfers Paradise

Average User Rating: 2.0 Cleanliness:[1.0] • Staff:[5.0] • Location:[5.0] Based on 1 user ratings

Sep 16, 2007 by Caroline from Melbourne
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[5]

• The location, close to the beach and main town, cavil avenue.
• Very dirty.

“I was very disappointed with the room that we stayed in. We arrived late in the evening to find that the room was dirty. The bed spread was stained and dirty; there were coffee stains on the table and runner. When I went to use the spare blankets instead of the dirty bed spread, the blankets were moldy, leaving a disgusting smell throughout the apartment. When we complained the next morning and asked to move to another room, they offered to clean the room. When the cleaners arrived, we were told that others were staying in the room and there was no time to clean the apartment. There were no spare bedspreads, so the cleaner washed out the stains and put the bedspread out on the balcony to dry. The list goes on there was hair in the shower. We were extremely disappointed with the cleanliness of the apartment and will not be staying there again.”

Amenities at Imperial Surf Apartments, Surfers Paradise