De La Ville InterContinental Roma

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User Reviews for De La Ville InterContinental Roma, Rome

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Apr 27, 2008 by Gordon from Calgary, AB CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location to the Spanish Steps is incomparable!
• Very limited parking and overnight parking prices out of this world.

“For the tourist, this hotel is in a great location. The staff were very accommodating. Parking is limited and very expensive. Room service food is just ok. Overall our experience was great and we would recommend this hotel.”

Apr 25, 2008 by Kristoffer from Washington, DC
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Wonderful location.
• Expensive and poor breakfast.

“Very nice hotel in a wonderful location. Room service and breakfast poor.”

Apr 20, 2008 by Patrick from Valrico, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The most comfortable bed and excellent bathroom. Staff service was exceptional.
• We had to pay 23 Euros for 24 hours of wireless internet service.

“The location is great just a few yards from the top of the Spanish steps and the Spagna Metro stop. The staff is extremely helpful and always ready and willing to help you. The room was of average size by American standards but roomy for European standards. The bathroom was huge by European standards and was all marble and beautiful. The shower/bath had a normal shower head and a separate handheld shower head that could both be used at the same time. We loved this hotel!! Only wish the Wireless internet was free.”

Apr 7, 2008 by John from Bethesda, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very friendly reception staff.
• One concierge was abrupt, but the other was great.

“Lovely stay.”

Apr 4, 2008 by Tony from Lakeway, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Location and neighborhood.
• Front-desk staff and general quality of the facility.

“This hotel is in major need of a renovation, both in front desk staff and facilities. My introduction started off on the wrong foot as I was checking in next to an angry French man, then the front desk clerk tried to up-sell me to a room on a high floor, which I declined only to find that we were already booked into a room on the top floor (sleazy attempt to get more money out of me). The hotel was very busy and always cluttered with luggage and people everywhere. There was a noticeable odor throughout the hotel that I found somewhat offensive. The room was cozy and comfortable, but in general need of renovation.”

Apr 1, 2008 by Angelo from Cranston, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent location.
• Room was little small.

“The hotel is in a great location, the rooms were very cleaned and the concierge was very helpful.”

Mar 10, 2008 by Christiane from Amherst, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Luxurious, best location, excellent service.
• We liked everything.

“This hotel is in a great location and it's architecture is was you dream of when you think of Rome. With its beautiful outdoor patio and garden with a fountain. Right at the top of the Spanish steps. Great service and luxurious rooms.”

Jan 31, 2008 by Diane from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Superb location with warm atmosphere in lobby and room.
• Room small for a 5 star, coffee in room or lobby a must and did not have.

“We wanted to stay at Central Rome and it was a marvelous location. We had stayed at the Grand Flora for 4 days the previous week and I liked that they had coffee in the lobby in the morning. We always left early to start our day and never had time for breakfast and coffee is a must. The Intercontinental was very nice but the room was tight to walk around the bed with two people. We were in room 410. It did have a balcony which was lovely and overall it was an excellent choice for our last two evenings in Rome. I would highly recommend the hotel.”

Jan 24, 2008 by Victor from Boston, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great, staff was great.
• Room a bit small but to be expected in Europe.

“This is a fantastic hotel in a fantastic location. Much more reasonably priced than the hotel next door and with the same quality of service. Hotel roof patio and lounge were comfortable. Concierge staff is very friendly and helpful and go the extra mile to help you enjoy Rome. Highly recommended.”

Jan 24, 2008 by Peter from Concord, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service at the front desk and concierge was fantastic.
• It was slightly difficult to find all the amenities in the building (terraces, etc.) but that is probably because of its age.

“A great place to base your stay in Rome. The staff are attentive, knowledgeable, and friendly.”

Dec 13, 2007 by Chad from Sarasota, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was customer friendly.
• The business center is listed on their wed site as complimentary. When getting to the hotel there is a hefty charge.

“The hotel was nice and the staff very accommodating. However, this hotel would be great if listed as a four star and not a luxury five star. I paid for what I thought was a five and only got a four star hotel. Also, for a supposedly five star hotel in Europe, I should have never gotten a king bed that was actually two twins put side by side. Very uncomfortable seem down the middle. I understand this is common in Europe, but not at a luxury class hotel.”

Dec 12, 2007 by Larry from New Orleans, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great bed and nice room.
• Public space needs updating and towel warmer in bathroom.

“Room was great, bed soft and with linen high quality, public rooms need to be refreshing.”

Dec 12, 2007 by Edgard from West Chester, PA
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[10]

• Location, bathroom.
• Hotel charged an abusive price for a few (around 5) local call (average 2 min).

“Great location, a very clean property and a beautiful old building. There were no newspapers and very few amenities. Lobby is not really nice. On top of that, it charges local phone calls at a very high price per minute (more than a euro a minute). This is stealing without shame.”

Nov 21, 2007 by Mike from Denver, CO
Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[8]

• The location was ideal.
• Poor value.

“Great location, but the size of the room and the bathroom was quite poor. Definitely not 4 star for my room.”

Nov 16, 2007 by M&M from Sheffield Lake, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• 400 years old so very beautiful, top of Spanish steps.
• On busy street.

“The hotel was wonderful. We ate several meals there, and it was very good. The room was small but very comfortable and clean. Nice view of the courtyard outside the window. The location is great. There are 136 steps on the Spanish steps, so you have to do a lot of step climbing, but it is located by all of the great shopping. We walked everywhere from the hotel. Staff was very friendly and helpful. We would recommend, and stay there again.”

Nov 15, 2007 by John from N Easton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, comfort, service, was upgraded.
• Nothing.

“Terrific location, excellent service, very comfortable king bed, good amenities, was upgraded to a balcony room for our 30th wedding anniversary, they left champagne for us upon arrival. Concierge recommended excellent restaurants (all close by). We paid a higher price than we normally do when we travel, but it was well worth it.”

Nov 8, 2007 by Rick from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Hotel staff was helpful. Beds were great and was nice to have a balcony.
• Room was tiny and breakfast was not included in rate.

“Overall, this was the most comfortable hotel I stayed at in Italy, even though the room was the smallest. I think this hotel is closer to a 4 star than a 5.just doesn't cut it with all the competition in luxury hotels out there.”

Nov 2, 2007 by Faye from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really like the location of the hotel and how close it was to all the sites.
• Not applicable this hotel was very nice.

“After traveling throughout Italy and staying in different hotels, we were very pleased with our rooms and the amentias the hotel offered. This hotel is a gem!”

Oct 25, 2007 by Robert from Phoenix, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The best location.
• We were there pre renovation.

“5 star staff. Great internet. The beds were fantastic! Best location in Rome.”

Oct 10, 2007 by Gabriel G. from Mercer Island, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• Having to ward off a cat burglar as he was approaching our open window.

“Got a very nice room for the other 3 nights of our stay after spending a night in a room that literally did not have space to put away shirts and underwear.”

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Amenities at De La Ville InterContinental Roma, Rome

24 Hour Front Desk 24 Hour Room Service Air Conditioned Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Bathroom Telephone Bidet Business Center CD Player Cellular Telephone Rental City Center Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Florist Free Newspaper

Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access In Room Movies Internet Access Laundry/Valet Services Lounge Mini Bar Multilingual Parking Pets Allowed Phone with speaker Porters Public Address System Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Video Checkout