Gala Beach Resort Playacar

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User Reviews for Gala Beach Resort Playacar, Playa del Carmen

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Feb 11, 2008 by Angie from Okotoks
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free drinks being served on the beach.

“We absolutely loved this resort. 2 nice restaurants to chose from to eat at in the evening and two daytime restaurants. Huge selection of food. The staff was very helpful fun and hard working.”

Jun 11, 2005 by ed from north carolina
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[8]

• the beach was non-rocky location was great
• over priced compared to similar resorts

“Our family traveled with a couple of objectives:

Beach/Price/All inclusive/Staff

Beach: Highlight of the resort. It is a wide sandy beach with no rocks or coral. With it being the last hotel in the Playacar community, you have several hundred yards of jungle to the left with no hotels and it is basically empty. Lots of palapas towards the back of the beach (closer to hotel), but chairs near water do not have palapas!

Price: Slightly more than where we stayed last year (Catalonia Marival in Puerto Adventuras). Not sure if extra $ is worth it now?

All inclusive: Yes...But food not that great. (we are not very picky). It is tough to get soft drinks here. They have them, but you have to ask for them at buffets. They are not readily available and they are watered down.

Water sailing: they charge you $25 to teach you before you can use them yourself. You have a mini bar, but they restock with room temperature drinks/beer. You have to wait until evening before they are cold.

Staff: Average...they claim to have room service, but it is not as you might expect. They only provide you with a limited menu. Don't expect to get hamburgers/steaks/eggs & bacon with this service. One of the two at the concierge desk was not a people person (should be for this position).

OVERALL: Most good or bad reviews are based on what you had expected. We decided to pay more to stay at this hotel because we wanted an upgrade from the resort we stayed at last year. But, only the beach was better; this resort had less restaurants with less open times. No swim-up bar, less pools, and less access to formal restaurants. You can only reserve dinner times for the same day (last resort we booked entire week on the day we got there). By mid morning it is slim picking on where to eat, so you have to get up early to make reservations. Rooms were comparable to last years hotel. There are lots of kids and they can go running into the beach without water shoes which is something we wanted, so we got one of the objectives we were looking for. ”

12 of 12 people found this review helpful.

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Amenities at Gala Beach Resort Playacar, Playa del Carmen

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Beach Business Center Concierge Fishing Fitness Center or Spa Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis