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JW Marriott Phuket Resort and Spa

231 Moo 3, Mai Khao, Phuket, Thailand

Conveniently situated fifteen minutes north of Phuket International Airport, the new JW Marriott Resort and Spa is the first development on Mai Khao Beach: a ten mile stretch of natural beachfront unspoiled by the highrise buildings so prevalent in other areas of Phuket Island.[more]

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User Reviews for JW Marriott Phuket Resort and Spa, Phuket

Average User Rating: 9.5
Overall user rating
Cleanliness:[9.5] • Staff:[9.5] • Location:[7.5]
Based on 22 user ratings

Jun 15, 2008 by John from Singapore, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The resort had a very peaceful and quiet beach. Clean and well-maintained.
  • There is a very bad housefly problem at their outdoor restaurant.

“The hotel staff was friendly and helpful, when we called housekeeping to fix a clogged toilet, they came in 5 minutes. The room was comfortable and swimming pools were very good. I liked especially the beach that felt really exclusive, free from crowds. The food was pretty good, though the selection was limited if we didn't pick the buffet. Their outdoor restaurant (Andaman Grill) served very good food in my opinion, but I would never go there again. There are a few big houseflies that will land on your food if you are not vigilant (protecting my food from houseflies was not quite I had in mind for a nice meal by the sea). The restaurant staff were pretty nonchalant to the housefly problem (they're probably used to customers trying to shoo the flies and eat at the same time) even after we told them about it.”

May 16, 2008 by Zach from Victorville, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[2]

  • Good arrival experience.
  • Bad checkout experience.

“The staff at the reception/lobby does not pay attention to existing guests. More interested in new guests. The scene from the lobby is terrific. The rooms are splendid but too much of walking required to reach them. Overall it was a nice experience staying at this resort.”

Apr 11, 2008 by Pam from Grand Junction, CO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • This hotel is pure relaxation. They have nice pools and great staff.
  • The location is remote. Once you are at the resort it is hard to go anyplace without a car. The restaurants are very expensive.

“We have stayed at this hotel many times. We love the rooms. They have comfortable beds with nice comforter and beautiful bathroom. The grounds are like a personal garden. The pools are large and there are 3 separate pools throughout the resort. It is a fun place to kick back and just relax.”

Jun 4, 2007 by Keyur from Dayton, NJ
Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Great hotel resort with great pool and rooms.
  • Not much to do around hotel. But that is ok.

“Great resort to go to relax and just stay on the premises.”

Jan 14, 2006 by Andy from Kirkland Qc, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Fantastic rooms, pools, facilities and staff. Happy hour is great.
  • The remote location is great for a quiet vacation but we were limited to the hotel restaurants (all good, though).

“Best resort hotel I ever stayed at!”

1 of 2 people found this review helpful.

Jan 10, 2006 by Nikhil from Stamford, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Outstanding view.
  • Location.

“Great Hotel, Great Food but far from where all the action is.”

Jan 3, 2006 by Junichi from Tokyo, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Quiet and relaxing place.
  • Please do not sell evian water as a default!

“We enjoy our vacation very much with this hotel!”

1 of 1 people found this review helpful.

Sep 28, 2004 by Jay W. from Webster
Overall Rating: 10 Overall user rating

“Amazing! Excellent service, beautiful setting and rooms. Was far beyond expectations.”

1 of 1 people found this review helpful.

Amenities at JW Marriott Phuket Resort and Spa, Phuket

  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Babysitting/Child Services
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Boutiques
  • Business Center
  • CD Player
  • Car Rental Desk
  • Childrens activities
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • DVD Player
  • Drugstore
  • Elevators
  • Exercise Gym
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Game Room
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Scuba Diving
  • Secretarial Service
  • Shower
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Wake-up Service
  • Water Skiing
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