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User Reviews for Le Grand Inter-Continental, Paris

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Oct 14, 2008 by Françoise from Sapporo, Japan
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[10]

• Food.
• Unreliable internet access, TV was overheating.

“Service provided only when one asks for it.”

Oct 4, 2008 by Joyce from Wayzata, Mn.
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Liked the food, room and service.
• The two part bathroom.

“My daughter & I just returned from Paris and the lovely Intercontinental Le-Grand Hotel. We were there for nine days and we would stay there again. Everyone was very friendly and helpful to us. Our room was beautiful, very neat and clean and the room service just great. The food was expensive but worth it. We could walk to nearly every place we wanted to go or they got us a taxi right away. The buffet breakfast was the best you'll find! We loved sitting in the quiet lounge having a cup of tea, a cocktail or coffee and a bite to eat. All was lovely!”

Sep 13, 2006 by Beatrice from Irvine, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[2] • Location:[10]

• The greenhouse are of the lobby, lovely flower arrangements very fresh, good tea and coffee service, bar was cozy.
• Head Concierge purposefully sent us on a "wild goose chase giving an incorrect, but similar address to where we were really intended, cost $50 extra.

“I am sure the Saudi princes staying there were treated well, but we definitely detected a different level of treatment for us. Despite doorknob sign saying do not disturb, cleaning staff barged into our rooms and were angry with my 12 year old about needing to clean the room soon, even after they had awakened her from jet lag sleep. Honestly for $600 retail and $343 wholesale the room was small. it was quiet. and the bathroom was recently redone. The floor maid "escorted us down the hallway " each time we came and went, for unknown reasons, I suspect they were concerned about the mountains of luggage, with Saudi addresses which remained piled along the hallway outside the "princesses" rooms for three days.”

1 of 2 people found this review helpful.

Jul 7, 2006 by Delphine from Beaverdam, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, Upscale atmosphere, beautiful rooms, safe environment.
• Expensive Food, but this is Paris.

“The Grande Hotel was central to our first "Paris" experience. We definitely plan to come back again. Everything was top of the line. The staff was friendly. The room was beautiful and clean. The environment was safe. I can't wait to come back.”

Feb 26, 2006 by Thomas from Erftstadt Germany, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenient location with great connection to the airport (Roissybus).
• Mini bar prices.

“Excellent hotel with really great comfort and a very convenient location next to the Metro and bus station. The connection to the airport is perfect. The Roissybus starts at the airport, stops at the opera next to the hotel and the price is just 8,40 Euros.”

1 of 1 people found this review helpful.

Jan 19, 2006 by Jennifer from Gary, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• No clock in the room, pay radio (ridiculous)!

“This is my second trip here and I am as pleased this time as the last time. Very nice hotel, nice staff and great location.”

3 of 3 people found this review helpful.

Dec 25, 2005 by Wendy from Los Altos, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Rooms were clean and of reasonable size.
• N/A

“The hotel is beautiful. I am currently staying at the Intercontinental Hotel in Vienna and would have to say that it is one of the worst hotel experiences that I have ever had. I have had about 100 hotel stays this year alone and would rank this as my worst!”

1 of 1 people found this review helpful.

Dec 5, 2005 by Jorge from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Size of the rooms.
• N/A

“Nice and very elegant hotel. Excellent located. Good service. Big rooms To be a French hotel. Room's extra charges like internet and mini bar are very expensive.”

Dec 3, 2005 by Elizabeth from Silicon Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, services, staff, luxury.
• You get great value for what you pay for.

“This hotel was amazing, intercontinental has set the bar high for great chain hotels with the Le Grand. The location is convenient, one block to the metro, opera house, restaurants and exclusive shops all around. The room service was excellent, with multiple services including turn down, mini bar restocking, even slippers, perfume, robes to make your stay just that much better. The hotel has a business center and restaurants that are the place to be, cafe de la paix was always bustling with people. The rooms are very elegant, obviously they went all out with their renovation. Shower is nice, however it can easily spray to the floor with the shower head positioning and door style. The Conceierge was OK, not what i expected for a hotel of that caliber, didn't really get much there, but if you know what you want to do they will help direct you and tell you how to save money. One more thing, the hotel defintely caters to English speakers, with all main interactions available in English, including all of the room services and food menus. The hotel has 24 hour room service and a nice mini bar, just be aware that it is not cheap. Room service includes the staff setting up a table in your room with all the fixings, working to make it just like home. The room service breakfast is very customizable and has a lot of food, which aligns with the price tag. There is also a buffet, but we didn't try that out. All in all, experience in Paris and this hotel was awesome. I'd recommend it to my friends and family, and loyaly stay at an Intercontinental again. Enjoy!”

2 of 2 people found this review helpful.

Oct 24, 2005 by Lauren from Ashburn, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[10]

• Very nice rooms, good size, comfy bed, very classy.
• The restaurant was ridiculously expensive and the staff at the front desk was rude.

“Beautiful hotel. Not as many restaurants nearby as in other areas, but it was conveniently located, about a block from the metro. The restaurant in the hotel was too expensive to actually use, but was very good. The staff could have been friendlier, but the hotel's niceness made up for it. The shower could have been better, but the bed was soft and very comfy. And, the room was a nice size for Europe.”

Oct 19, 2005 by Peter from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Concierges were extremely helpful booking restaurant reservations.
• Nothing

“Excellent staff, location, and amenities. What you'd expect from 5-star hotel.”

Oct 19, 2005 by Ben from Fremont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice ambience. Courteous and friendly staff.
• Cleaning staff sometimes enters the room without proper knocking, even if the 'do not disturb sign' is on, which can be a bit embarrassing sometimes.

“Very nice rooms. Good ambience, courteous and friendly staff.”

Oct 5, 2005 by Angellina from Forest Hills, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotels is beautiful and location is great for someone who is first time in Paris.
• This hotel was beautiful but our room was size of shoe box.

“Overall, I liked this hotel. It was beautiful, classy, sophisticated, location is very good. However, you need to be aware when you booking hotel in Paris, because you don't know what you're getting for your money. I paid $275 for night and my room was the size of shoebox. So tiny, I felt like I was invited to rich family member's house and let me sleep in their beautiful house in the attic. Our room was in the top floor of the hotel. Generally, in Paris as higher the floor, the smaller size of the rooms. I wish I knew that before or asked questions before booking.”

1 of 1 people found this review helpful.

Sep 28, 2005 by E from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, service, room. Everything is perfect.
• Finding a taxi during rush hour in front of the hotel is a pain. Shower partition leaks.

“Excellent location, impeccable service, beautiful remodeled rooms, comfortable bed, almost perfect! The French really have to learn one thing or two about shower curtains. Please no more of those half screen of useless glass panels that leak! (This didn't dampen our marvelous stay throughout though.) Number one choice for our Paris hotel from now on.”

Sep 20, 2005 by James from Bakersfield, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and public spaces.
• Cost of Breakfast.

“Great location and grand public rooms. Rooms were nicely done but a bit small. Eat breakfast elsewhere as the cost far outweighed the quality.”

May 6, 2005 by Armen from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fabulous decor, very professional staff.
• Internet access and room service were particularly overpriced, that's the only negative aspect I encountered.

“This hotel exceeded my expectations in every way. The hotel decor is glamorous, and perhaps ranks as one of the top 3 hotels in Paris (I visited many other 5-star hotels in the area, the Le Grande was by far my favorite).We were greeted professionally and were even upgraded to a more expensive room due to our Ambassador Club Gold membership with Intercontinental Hotels. ”

Apr 15, 2005 by Yanet
Overall Rating: 10

• The hotel is beautiful and service was excellent beyond my expectations.

“Le Grand Intercontinental in the center of it all. The hotel is beautiful. The rooms are well equiped and confortable for Eupereans standards. The view from the balcony to the Opera is spectacular. This hotel meets its 5 star rating. I highly recommend the hotel.”

Mar 14, 2005 by Renata from Vacaville, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very courteous staff, takes excellent care of the guests.
• I wished it had a swimming pool AND a Jacuzzi tub, and I expected a little larger room

“Elegant hotel, fine furnishings, fine linens.
Great location. Wide staircase, in addition to the elevators) makes it grandiose.”

1 of 1 people found this review helpful.

Mar 14, 2005 by Ed from Stratford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• staff was always happy to help

“the hotel was immaculately clean and the staff was very helpful and made sure our stay was pleasant. highly recommended and we'll surely stay there.”

1 of 1 people found this review helpful.

Mar 5, 2005 by Donna from Reno, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Modern comfortable rooms
• staff was not too accommodating

“Beautiful grand modern hotel well located in Paris Opera District. The rooms were very comfortable, we had to upgrade since the room they offered was so small. And we had to pay additional for this.
As with all 5 stars, eating in the hotel was very expensive. Good fitness center and very helpful at the concierge desk.”

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Amenities at Le Grand Inter-Continental, Paris

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock Air Conditioned Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Bathroom Telephone Bidet Breakfast Buffet Business Center CD Player City Center Coffee Maker in Room Concierge Concierge Desk Connecting Rooms Copy Service Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym Express Checkout FAX Fire Alarm with Light Free Parking Gift Shop Golf Guest Laundromat

Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Iron Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room Multilingual News Stand No Smoking Rooms/Facilities Parking Phone with speaker Porters Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service Security Shops/Commercial Services Sprinklers In Rooms TV Remote Control Turndown Service VCR VIP Rooms/Services Valet Parking Wake-up Service

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