British Colonial Hilton Nassau

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User Reviews for British Colonial Hilton Nassau, Nassau

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Mar 3, 2008 by David from Thunder Bay,ON
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Location, beach, staff, ambience.
• Senor Frogg next door was too loud at times.

“The Hilton is not to be considered a resort but nevertheless a great place to stay while in Nassau. Nice quiet beach and pool (despite the cruise ships) with ample room for Hilton guests. Great food, friendly staff. Close to everything. A bit pricey but not out of line with everything else in Nassau. Our room was excellent but the housekeeping seemed inconsistent from day to day. I would absolutely recommend this hotel.”

Dec 4, 2006 by Jane from Marietta, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The price was right and the room was clean.
• No coffee maker in the room; service fee for food.

“Overall we had a very pleasant stay. We had dinner and gave a $9 tip and then with the final bill noticed a 15% service charge of $7 had already been applied. Everyone (staff) was very friendly and helpful. The same with our maid.”

Nov 15, 2006 by Chad from Sandy, UT
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[8]

• Hotel staff was excellent.
• Room¿s carpet was very dirty, rooms were very small.

“Overall it was a nice hotel, but not even as close to as nice as the Atlantis in which you gave the same amount of stars. Food services were great, but expensive. Hotel service was very excellent, carpet in the room was nasty, and the room itself was only as big as the bathroom. We enjoyed our stay, and would stay at this hotel again in the future.”

Sep 29, 2006 by Matthew from Orlando, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Not a resort, but has a nice beach and good food.
• Shower's water temperature fluctuates. No access to Atlantis activities.

“This hotel is not a resort and does not have access to Atlantis aquarium or water activities (Paradise Island), but it does have a nice small beach. The rooms are not that large in size but are comfortable with a nice bathroom. Restaurant is fairly priced with good food and all the staff was nice and helpful.”

Sep 27, 2006 by Christine from Smyrna, GA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location.
• Customer Service was unfriendly and rude.

“On other hotel stays through, I never felt like I was given different treatment than had I been a normal customer, but this hotel definitely gave us the smallest room with the worst location and view. The hallway to our room was often filled with boxes that made it hard to pass and it made me feel like I was the one in the way. Customer service was unresponsive and sent us on a run around. Overall I was dissatisfied because I did not feel like a valued guest.”

Aug 27, 2006 by jennifer from kansas city
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location.
• Small beach and pool.

“LOVE IT! We spent 1/2 our trip at Atlantis (overrated) and 1/2 at the Hilton. It is a small resort in a great location for shopping. The staff is friendly. Upgrade to the rooms that include club access (only 30/day more for us) it includes breakfast, club access, nightly appetizers and ALL THE ALCOHOL YOU CAN DRINK FOR FREE! Trust me, it is a good deal. The pool is small, the rooms are small and the beach is small. This is an old hotel that was remodeled by Hilton so the rooms are small but bright. This is probably not an ideal resort for kids (I didn't see kids clubs/etc) but for couples, etc looking for a place to relax right in the heart of shopping/activities/restaurants this is perfect!”

1 of 1 people found this review helpful.

Jul 27, 2006 by Steve from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• The lobby, spa and workout room.
• Size of the room.

“Everything was good except the front desk. Did not cater to us or seem to want to help us-not sure that was the reason but I expect it was.”

Jul 18, 2006 by Nissien from Baltimore, MD
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Location and room quality.
• Intolerable noise at night from band sleepless night as consequence. Woeful management response. relocated to quiet room at 11 45 pm. No refund.

“Request room away from foyer area if you wish to sleep. Do not bother making a complaint. Inconsiderate management.”

Jul 14, 2006 by John from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to everything people friendly.
• Booked for a king they had us for twin but gave us a queen.

“Liked the hotel a lot cheaper then Atlantis easy to get to paradise island staff were excellent.”

Jun 28, 2006 by Karyn from Naples, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[7]

• The staff were very friendly.
• The bed was like a rock.

“The hotel is in a prime location. The buffet at the hotels restaurant was nice. We didn't feel it was very romantic - we somehow got booked for twin beds, ended up with a full size. We are both 6ft tall so our feet hung off and the bed was as hard as a rock. Definitely not conducive to romance! There were no lovely balconies and our view was of McDonald's across the street. A paper plate was floating in the ocean where we swam and a rodent crossed our path the first night by the pool.”

Jun 28, 2006 by Tom from Douglasville, GA
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[6]

• Downtown location close to shopping and casinos.
• Mold in shower, poor overall cleanliness.

“Small pool and beach area. Food in restaurant was poor. Room was not ready when promised, attempted to first put us in a room with 2 dbl beds, we requested KS non smoking, "Patrice" said she could accommodate request then proceeded to give us a QS room. Yes we got a great rate, but our recent experience indicates hotels treat us like dirt because of the rate we receive. The Four star rating is not appropriate for this hotel. I would of went to plan B if I could not secure a 4 star hotel in Nassau. The booking in MIA at the Hard Rock wanted to kick us out before our stay ended, the hotel in BNA originally put us in the basement next to the hotels laundry facility and the room problems in Nassau.”

Jun 28, 2006 by Tom from Atlanta
Overall Rating: 3
Cleanliness:[1] • Staff:[1] • Location:[5]

• Close to shopping and splits the distance to paradise island and the casinos.
• Overrated hotel, not clean, poor food, small pool and beach.

“Mold in bathroom, overall cleanliness was poor, lunch buffet was awful. Desk staff was not friendly and would not fill our room request. I had to go to manager. Small pool and beach. Definitely not a four star hotel.”

Jun 15, 2006 by Dana from St. Louis, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Well-appointed.
• Well, its not Atlantis.

“We stayed at Atlantis the first two nights of our trip, then on a bare boat, then back to the Hilton. Atlantis & cruising are tough acts to follow, but I thought the Hilton was clean, well appointed, and in the future I would stay there over Atlantis based on the price.”

1 of 1 people found this review helpful.

May 16, 2006 by John from Avon, CO
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• Great accommodations when compared to area.
• Small rooms, terrible beds, horrible beach and pool.

“Great for business travelers. Horrible for a romantic getaway. Terrible pool and beach. Good location if you want to access the shopping area of Nassau. Overall, Nassau is an overpriced, dirty island with locals that are rude and have no respect for tourists. The Hilton is nice but I personally will never be visiting that island ever again.”

2 of 2 people found this review helpful.

Mar 28, 2006 by Jason from Wesley Chapel, FL
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[9]

• Lobby.
• Staff was unfriendly, service was not good.

“Staff and service were not good at all. Room was very small and cramped. I will not stay here again.”

1 of 1 people found this review helpful.

Mar 6, 2006 by Fred from Somerset, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Private beach and pool.
• Everything was closed by 6:00 pm in the area.

“Clean, easy to get to, food was excellent.”

1 of 1 people found this review helpful.

Feb 16, 2006 by venessa Bastian from charlotte nc
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[10]

• I love the warm feeling you get when you enter the hotel.
• I think they can train their staff in customer service a little more (leave their problems home).

“Great place to have a wedding! The whole place is just spectacular (the G. M general manager)" Michael Hopper very helpful and friendly. Also his catering staff Monique Hanna was friendly. All in all Hilton is just a great place. ”

Jan 20, 2006 by Nori from Tackahoe, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient location.
• Actually built in 1922, and hence not so modern.

“Good Location, i.e. Downtown Nassau. However, this hotel is not a resort, so you should not expect too much.”

2 of 2 people found this review helpful.

Jan 12, 2006 by Brianna from New York, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very friendly.
• The rooms are small.

“While the rooms are on the small side, it doesn't matter that much you shouldn't be in there too long anyways. The Hotel is beautiful, modest in comparison to Atlantis, but its in such a great location you can go to Atlantis, the Straw market, the Hilton has a lovely private beach and pool, There is also Senor Frogs, and three bars in the hotel. There are a variety of restaurants in the area, tourist friendly and ones that have more traditional Caribbean food. Staff are very helpful, they really make you feel like you are on vacation. The bathrooms are huge and very nice. This hotel is a landmark for taxis, so that really helps getting around too. There are also several adventure and excursion packages at the tour desk, I highly recommended them, especially the Sea Island Adventure tour.”

1 of 1 people found this review helpful.

Dec 26, 2005 by Praveen from Round Rock, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[7]

• Good location, near Paradise Island and downtown Nassau.
• N/A

“Good location, but quality of the rooms fell far short of a Hilton.”

1 of 1 people found this review helpful.

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Amenities at British Colonial Hilton Nassau, Nassau

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable