Crowne Plaza London The City

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User Reviews for Crowne Plaza London The City, London

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Sep 3, 2008 by Jim from Chicago, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was incredibly helpful and efficient.
• The restaurants were too expensive.

“London's Crowne Plaza: the city hotel is a pleasure. The rooms are beautiful, the staff is helpful, and the hotel is located within walking distance of some of London's best landmarks and museums. Access to the underground train system is less than one block away. It was the perfect hotel for a one week stay in London.”

Aug 31, 2008 by Gabriel, N. from Ridgewood, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly, helpful personnel.
• Construction work on close proximity.

“Nice hotel, good location, friendly personnel.”

Jul 27, 2008 by Jennifer from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location, friendly staff, lots of light in room.
• The view of the crane and construction site.

“The room was light and airy and clean. I liked that the room was not hot and claustrophobic feeling like some hotel rooms. The hotel was located near major sites and we walked and walked and walked fun!”

May 22, 2008 by Russ from Etobicoke, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Everything - location, room, staff. Great place.
• Can range on the pricey side.

“This is a great spot just step from Fleet Street, and a short walk to Embankment Station and the exciting waterfront. From here my wife and I toured the highlights of the city and enjoyed ourselves more than we did a week later when we stayed near Paddington Station. The room was beautiful and spacious with a fabulous bathroom.”

May 8, 2008 by Lars from Washington, DC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean.
• Location.

“Not very accessible via the tube but nice place.”

Apr 16, 2008 by Jaime from Shailmar, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Amazing service. After we called the Concierge for a phone number he actually called the place we need info from and got it for us.
• Because it is in the business district there is not a lot of options for food near on the weekends.

“The Crown Plaza was better than I had imagined. Usually in London ( and most European Cities) you get a small room and small beds. This was set up like an American style room very large. The staff was great and they had early check in without any problems. Very close to the Underground (Backfires on the Circle/ District line). Only problem is that due to the location (the Business District) there is not many options for food outside of the hotel that are near. If you dont mind walking a bit go East about a mile. The Millennium Bridge will be on your right and the Wren (St. Pauls? Cathedral) will be on your left. There are some food options by the Cathedral and if you cross the Millennium Bridge (amazing views) and go to the left of Shakespeare's Globe; there are a few restaurants.”

Jan 18, 2008 by Margaretha from Australia, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our room surpassed our expectations. The suite was luxurious, spacious and very, very comfortable.
• The hotel was fantastic.

“What a wonderful way for two tired Aussies to finish off our stay in England with the last two nights at the Crowne Plaza London. Our suite was spacious, luxurious and very, very comfortable. All our needs had been anticipated. The king size bed was so comfortable, and the deep bath with the quality toiletries a definite winner. What a wonderful touch, also, the coffee peculator and the chocolates. Absolutely divine. I feel I must give this hotel a ten out of ten. We will definitely come again.”

Jan 3, 2008 by Faye from White Plains, NY
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• They upgraded our room for free.
• The cleanliness of washrooms.

“Fantastic hotel, in a perfect location on the banks of the River Thames, near St Pails, Tate Modern and some fantastic restaurants at Smithfields. The staff where incredibly friendly and real helpful, even after we had checked out. The room was clean, spacious, and modern, with a very comfortable bed, with the luxury robes, slipper and Molten and Brown products in the bathroom; a perfect place for a retreat and to recover the pre-season blues.”

Dec 26, 2007 by Lisa from Largo, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very classy and clean staff was pleasant.
• The fire alarm went off. Not allowed in room for 2 hours.

“Hotel was great and close to attractions. Very comfortable bed.”

Nov 29, 2007 by Jessica from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The hotel staff was very friendly and helpful. The rooms were clean and comfortable.
• It wasn't quite 4 star quality.

“The hotel staff was very friendly and helpful from helping us check in and store our luggage, to finding us a great restaurant, to suggesting near by attractions. The room was clean, comfortable, and attractive. While I do not think the hotel was quite at a 4 star level, I was not disappointed at all with my stay. It was a great location, and there were no outstanding negatives to this hotel. I would stay here again.”

Nov 28, 2007 by Barbara from Saugus, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best location and wonderful clean room and very comfy bed fantastic staff very helpful.
• We like everything.

“The best hotel in London to stay if you are a tourist. This place was great. The staff are terrific they were so helpful and the nicest people and trust me I am not the nicest when it comes to poor service. These people where the greatest hotel staff I have ever worked with. I am a former business traveler and I rate this as one of the best experiences I have ever had. If you go out the front door and 15 steps to the right is the Underground transit system and trust me this is the only way to travel in London. Everyone helped us on how to navigate and we did not get lost once. English breakfast downstairs is good, it costs but if you bought their package they upgrade your room and give you club level. We took advantage of that because it gave you breakfast every morning and free drinks like soda water and snacks plus in the evening beer which if you drink even a few you get your money back considering a soda in pounds is like 7 dollars for u.s. Anyhow, bravo to Crowne Plaza London the city. We are recommending you to all of our friends.”

Oct 8, 2007 by James from Escondido, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Fabulous staff that went out of there way to help you.
• The carpet was a little dated.

“High quality hotel. Great staff. Fabulous location in the heart of London. Seconds away from the tube. Hotel greatly exceeded my expectations.”

Sep 22, 2007 by Marc from Glendale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean and efficient.
• Located in a business district without much nightlife.

“I recommend it for someone who likes to walk. Not luxurious but comfortable. Construction noise was a problem for anyone wanting to sleep in.”

Aug 20, 2007 by Wayne from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and comfortable. Good location.
• As everywhere in London, prices are expensive. Telephone use included.

“Very surprised. Clean, comfortable, good sized rooms, and in good location for sightseeing. Right next to tube exit, literally. Considering the cost of London, I got this at a good deal.”

Jun 28, 2007 by Todd from Strongsville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• It was very clean and tastefully decorated.
• There was a lot of construction all around the hotel.

“Excellent. Very clean and tastefully decorated. Upscale with a fantastic staff. The workout facility was excellent and uncrowned. I will recommend to all who visit London.”

Mar 20, 2007 by Travis from Apo Ae, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location was great.
• There was no complimentary breakfast.

“The hotel is clean and the staff is very professional. The room was clean with plenty of pillows and towels.”

Mar 7, 2007 by Sharon from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable and they had a very nice gym.

“The hotel awesome, I usually don't expect much from a hotel in London but this was just as good.”

Feb 23, 2006 by Colleen from Leesburg, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The heated mirrors in the bathrooms prevent them from fogging up when you shower!
• The cleaning staff accidentally left an opened box of chocolate in our room (rare occurrence here)!

“I have stayed in the Crowne Plaza London - The City on numerous trips to London. Each time I have been extremely pleased with the experience. The hotel staff is friendly, courteous, and eager to please. The location of the hotel is fantastic - just steps away from a tube station, and only a short walk from the River Thames, the Globe Theater, the London Eye, and other London attractions. The hotel is clean, attractive, and has a modern touch to it. I love everything about the Crowne Plaza London - The City, and I hope I can stay at this hotel for my next trip to London. ”

Nov 17, 2005 by Adam from Addison, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Really nice mid to upscale rooms that are larger than normal for Europe.
• Not really local to nightlife, but right in the center of the business district.

“Sorry, don't have time.”

Jul 6, 2005 by Jacqueline from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent staff, huge room
• Nothing to dislike

“Very modern hotel, huge comfortable room was pristine, staff exceptionally polite and helpful. Not for those seeking "traditional English ambiance" but otherwise a terrific hotel. Location in business area, short ride on tube or bus to tourist sites. Hotel's food pricey but good; lots of cheaper places to eat nearby. Tube station across the street, St. Paul's a couple of blocks away, Globe Theatre and Tate Modern just across the Thames.”

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