Waverley House Hotel

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User Reviews for Waverley House Hotel, London

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Apr 15, 2005 by Hotel Guest
Overall Rating: 6
Cleanliness:[8] • Staff:[8] •

• had a bath
• no kettle
  shower didn't work

“For the price this seemed a fair London hotel. Situated half way between St Pancras & Covent Garden (both easy walking) it was an ideal location. Staff generally friendly and helpful..particularly Nellie”

Mar 24, 2005 by Darren from Bishops Stortford, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Comfortable, No hassles, Good location, Value for money - includes ample breakfast

“Very good for the price. Eat as much as you like breakfast is included. Perfect for us - we were just looking for somewhere to stay overnight near oxford street. It was a very comfortable stay. No hassles. Would recommend. Mon the Park!”

Mar 1, 2005 by Anonymous
Overall Rating: 7
Cleanliness:[8] • Staff:[8] •

“Breakfast was good, staff were nice, room was adeguate...the toilet seat was broken and never was replaced.... however, the room was larger than we expected. We were happy with our stay overall.”

Feb 9, 2005 by Anonymous
Overall Rating: 7
Cleanliness:[8] • Staff:[6] •

• comfortable, had all I needed.
• no decaffeinated coffee or tea.

“the room was smaller than it looked on the info but was clean, comfortable and met my needs. Breakfast was good and we enjoyed our stay.”

Dec 18, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

“Great value for money. Friendly staff.”

Dec 17, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Clean, friendly service, reasonale price, good breakfast, near by facilities, early check in.
• None

“I arrived early and the room was ready. Check in was quick and friendly (not too much information) Simple check in process Room was clean, heating was easily controlled.

Breakfast was good.

Checkout was quick and simple.

Overall price was very competitive.”

Dec 16, 2004 by Anonymous
Overall Rating: 7
Cleanliness:[8] • Staff:[10] •

• Location; Friendliness of staff
• Uncomfortable and old bed; bathroom layout was poor.

“Overall it served the purpose, but did not get a good night's sleep due to qaulity of bed.
Would recommend hotel but caution others about the ned toupdate bed facilities.”

Dec 11, 2004 by SINE from Bromsgrove, United Kingdom
Overall Rating: 6
Cleanliness:[4] • Staff:[8] •

• Price good for location
• Private areas of hotel a bit tatty compared with entrance

“Staff helpful, friendly and efficient. A great asset!”

Dec 9, 2004 by Anonymous
Overall Rating: 7
Cleanliness:[8] • Staff:[8] •

• Convenient location. Good value.
• Bathroom seemed uncomfortably hot.

“Adequate for the price. Staff seemed friendly and efficient. No real complaints -- apart from the fire alarm at 3 a.m.!”

Dec 2, 2004 by Richard from Cambridge, United Kingdom
Overall Rating: 7
Cleanliness:[6] • Staff:[8] •

• Nice big room upgrade, free of charge
• It was a smoking room and smelt thus. The bathroom had mould and smelt damp

“We had a good time and the room was comfortable but let down by the state of the bathroom and the smell of smoke (we're non smokers). On reflection it would have been good idea to specify non smoking but I don't remember having the option. I really do think the hotel is getting a little bit shabby and needs refurbishing. This didn't really detract from our experience. I guess this is to be expected of a '100 per night hotel in London. Or is it? Having said that the staff were courteous and helpful and once we got used to the minor flaws, we enjoyed our weekend.”

Nov 25, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[10] • Staff:[8] •

• near to tube station and theatres

“our stay was very good over all”

Nov 18, 2004 by Robert from CHESTERFIELD, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• roominess
• Bath tap would not change from shower to bath water outlet

“very good overall, location superb, more than met expectations”

Nov 13, 2004 by Anonymous
Overall Rating: 6
Cleanliness:[6] • Staff:[6] •

• room was clean and tidy.
• bathroom, needs updating,would rather have kettle than coffee machine.stairway unclean.

“would liked to have known breakfast menu.room was ok but bathroom is in need of updating, it had no ventilation as window did not open.shower was hard to get to run at correct temperature.there are plenty of coffee shops and restaurants nearby,we also found it in a handy location for most places we wanted to visit, with easy access to underground.”

Nov 12, 2004 by Anonymous
Overall Rating: 6
Cleanliness:[6] • Staff:[4] •

• Breakfast was good value and well presented. The hotel was easily reached and the directions given were good.
• Room was very small: mattress on one bed in a very poor state: pillows were inadequeate: duvet cover was stained

“We felt the hotel best fitted the adequate category, but was very convenient and the room contained all we required. Upgrading would enhance the general decor. The food was good and overall an overnight stay was good value.”

Nov 5, 2004 by Anonymous
Overall Rating: 5
Cleanliness:[2] • Staff:[8] •

• Staff were friendly, helpful and informative
• The smell of food permeated non dining area,access to bars not good. Room cleanliness (wardrobe/underbed) not cleaned

“I was not happy with the soundproofing, or lack of it. There was a smell of food in the reception area and othe non-dining areas,which was not pleasant.The location of the bars, I thought lacked thought,i.e through a dining area or downstairs signed Toilets!”

Nov 1, 2004 by Richard from Leeds, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• very convenient, clean and friendly...

“A fairly basic hotel, but very clean and friendly, and provided all i needed for a brief stay.”

Oct 31, 2004 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Perfectly situated for London attractions.
• Coffee maker incapable of boiling water for a cup of tea.

“Good hotel with excellent catering facilities.”

Oct 31, 2004 by Anonymous
Overall Rating: 7
Cleanliness:[8] • Staff:[8] •

• Smart reception area and restaurant. Good breakfast.
• Toilet did not flush well. I left a note for the staff. I was twice given an incorrect room key card.

“Reasonable value for money for the price I paid. Would not have been good value if I had paid the full rate.
Bedroom was Ok but a bit small.”

Oct 4, 2004 by Anonymous
Overall Rating: 4
Cleanliness:[2] • Staff:[6] •

• Location. Bistro and bar were pleasant and friendly.

“A colleague stayed in an hotel not far away for less expense with better facilities.
With better attention to detail Waverley House could make a better impression.”

Sep 23, 2004 by Andrew from Laxey, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Clean, tidy, good service, well priced and centrally positioned.

“The hotel is well positioned for the amenities of London. The room was very clean and well stocked with toiletries and even had a coffee machine with proper ground coffee! The staff were all friendly and well trained. I was also impressed with the quality of the breakfast buffet especially when considering how reasonably priced the room was. Will definitely use again.”

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