61 Gloucester Road,
South Kensington,
London, United Kingdom
Kensington makes the ideal base for any visitor to London, set in the true heart of the city the area is famous for its wonderful Victorian architecture, from grand merchant houses to the renowned Kensington Palace, the area truly shows London at it's best.[more]
Kensington makes the ideal base for any visitor to London, set in the true heart of the city the area is famous for its wonderful Victorian architecture, from grand merchant houses to the renowned Kensington Palace, the area truly shows London at it's best.
Within sight of the Gloucester Road tube station, the hotel is ideally located for those wishing to travel around the city. With easy access to the Central, District and Piccadilly lines, any part of London is quick and convenient.Rydges Kensington Plaza is an elegant hotel reflecting all the best of the Victorian era. Lovingly restored to its former glory in 2000, the hotel offers guests the best in modern services and facilities set in the welcoming ambience of London's past glory.-Located in the heart of Kensington within walking distance of Kensington Palace, Hyde Park, Knightsbridge and Earls Court. -Easy access to Heathrow Airport by tube from Gloucester Road Station (2 minutes walk), which also services the Piccadilly, Circle and District lines. -88 beautifully appointed rooms, completely refurbished in 2000. -All rooms have tea and coffee making facilities, in-room safes, hair dryer, IDD telephones, mini-bar, towel heater, colour TV, Sky Sport and in-house movie entertainment. -Express checkout. -Guest laundry and valet service. -24 hour Room Service-24hr Reception -Bistro Bistro - modern European cuisine in a casual dining environment.-Relax and check your emails over a drink in the Atrium Lounge or enjoy a pint with the locals in the traditional English pub bar.-London tour buses departing from the hotel entrance to all major attractions. -Children under 12 stay free if sharing with a paying adult and using existing bedding[less]
Average User Rating: 1.0
Cleanliness:[8.0] •
Staff:[1.0] •
Location:[5.0] Based on 1 user ratings
Feb 23, 2008by Shozzie from London
Overall Rating: 1 Cleanliness:[8] •
Staff:[1] •
Location:[5]
Nice hotel, but let down by poor staff and shoddy systems.
Unhelpful and incapable staff, poor systems and lies.
“This is a beautiful hotel which is badly let down by it's poorly trained and unhelpful staff. Add to that a very shoddy booking system. The staff are very unhelpful, and incapable of helping. Their advice was "call back tomorrow", to which I suggested that maybe Rydges should call be back tomorrow. They did. They agreed a refund, and I requested an e-mailed confirmation. Their explanation was that due to an IT failure, they accidentally charged me, as they did not get the cancellation from their Head Office. This was about 9 hours ago. I am still waiting for my e-mail. I rang the hotel again - same story - the staff cannot help. The manager is away, I need to call back later. Terrible service.”
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