Thistle Marble Arch

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User Reviews for Thistle Marble Arch, London

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Nov 18, 2005 by William from Brooklyn, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[6]

• I like that they offer high speed internet connection in every room.
• Internet connection is very expensive (around $27 a day).

“Large hotel, Pleasant, comfortable rooms, Located near a tube stop- 10 minutes by Taxi to Paddington Station.”

1 of 1 people found this review helpful.

Nov 17, 2005 by Charles from Palo Alto, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Good location for shipping and mass transit.
• Elevators too far away from rooms.

“This hotel is a block from the Marble Arch tube station on Oxford Street. The hotel was very busy with long lines at check-in and checkout. The room was clean, well appointed and modern. We skipped the overpriced breakfast. There may be street noise from some rooms. There is only one bank of elevators per floor and it is a very long walk from some rooms to the elevator. If you don't want to wait, you must be prepared to use the stairs.”

1 of 1 people found this review helpful.

Nov 17, 2005 by Greg from Parkville, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Overall excellent.
• Elevators very slow.

“Elevators slow, but soon to be remodeled.”

Nov 17, 2005 by Mike from Arlington, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• Mattress.

“Great location. Rooms and building in good shape generally. Mattress was hard and could feel the metal springs.”

Nov 16, 2005 by Ken from Scituate, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[7]

• Price and cleanliness.
• Busy.

“Pleasant stay at a great price in a convenient part of town.”

Nov 15, 2005 by Andrea from Cambridge, MA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[9]

• Location was very good - right near oxford street.
• Room was in a bad part of the hotel, noisy, and no double beds.

“We did not get preferential treatment. The rooms they gave us had two twin beds (we wanted one double/queen/or king bed) and it was very far away from the hotel entrance. The room was also very small.”

Nov 14, 2005 by Stacy from Apo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and nice clean rooms.
• The beds were very hard.

“Super location right around the corner from the underground stop. The hotel was ideal for shopping and catching the tour buses.”

Nov 13, 2005 by Brandon from St. Paul, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Close to the el.
• Two twin sized beds vs. a queen.

“Great Location. Close to many sites. Good service.”

Nov 12, 2005 by Susan from Atlanta, GA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• Very convenient location.
• Noisy with doors slamming; not very disabled friendly.

“A very nice hotel, incredibly convenient to shopping and transportation, but it was hard to get some basic questions answered, like how much is the Internet, is there a charge to use the hotel ATM. I did not have a good night's sleep in the six nights I stayed there because of the constant door-slamming in the hallway. I wrote two e-mails to the hotel before I left to have some issues about my disability addressed, and never received an answer. Though there are lifts available to every other part of the hotel. I found the concierge and gift shop are accessible only by stairs or an escalator; there is no way anyone in a wheelchair could visit, and since I have an artifical leg, this was extremely difficult to deal with and definitely put a cloud over my stay. I would not stay at this hotel again, but I would recommend it with caution to other able bodied travelers who aren't light sleepers.”

Nov 11, 2005 by Norm from Falls Church, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, located just of Oxford St. Friendly staff, quite, nicely appointed.
• Smoking in lobby but, you are in London not USA.

“After getting off a 6 AM flight from WDC and tube ride into Marble Arch station, my 13 year old daughter and I were greeted with smiling faces and understanding. Given our room as check in is 2 PM. Efficient, considerate, clean, new, twin just big enough for us and in a safe and central location. It was great value for the money. The front desk took the charge off without question. I will be blessed to get this hotel again.”

Nov 11, 2005 by Marjorie from New York, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• It is in a very convenient location.
• Breakfast buffet at the attached restaurant was a disappointment. Parking was a problem.

“It needs updating and a thorough cleaning.”

Nov 11, 2005 by Juanita from Allentown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service and the concierge desk, which was most helpful.
• Room was small, but not really a problem since I was alone.

“I was very impressed with the quality of the service. Although my room was small, it was well appointed and clean. They provide coffee, tea and hot choc. It was close to Oxford st and James St (lots of restaurants). It was a wonderful restaurant (caldesis) on Marylebone Lane. It was some of the best Italian I have ever had, although they do allow smoking-a big negative.”

Nov 10, 2005 by Karen from Encinitas, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Short distance to tube - great location.
• Have nothing to say.

“Have never had a bad experience at any of the Thistle hotels. Great location, room were nice.”

Nov 8, 2005 by Mary from Marshalltown, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location. Room was not large but adequate, clean and pleasant.
• Could have been larger but was adequate.

“N/A”

Nov 7, 2005 by Matthias from Moeser, DE
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location of the hotel is very good, close to Oxford Street major shopping area.
• Noise from air condition vents in the inner courtyard was quite loud.

“The hotel is somewhat old and exhibits a certain British style. Rooms have been renovated, bathrooms certainly need another renovation. The rooms are quite large, beds are o.k. The hotel is average standard.”

Nov 5, 2005 by Anna-Lee from Orem, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great Value for money $75 USD.
• They don't have a shuttle service from Paddington Station.

“Great location, nice rooms, good service, clean, great value for $75 USD. I would visit again. It is very close to shopping, the Marble Arch tube station. Staff were friendly and helpful.”

Nov 4, 2005 by Jan from Ormond Beach, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice room and well located.
• Dark hallways and breakfast/coffee not available early enough.

“Hotel Thistle Marble Arch is well located and a typical business hotel. It worked well for us, although my parents had a room that wasn't renovated. Our room was much nicer, but only on the 2nd floor.”

Nov 2, 2005 by Alicia from Sueca, AL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location was excellent.
• The bathroom was quite old but the bedroom was very nice.

“I think it is a good choice to stay at this hotel when you go to London. It is not expensive and has great location and nice bedrooms.”

Nov 2, 2005 by Brian from Germantown, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good location, very nice facilities, pleasant staff.
• Bed was poor, hard and worn.

“We enjoyed our stay at the Thistle In Marble Arch. The hotel facilities were very nice and the staff was pleasant. The hotel has an excellent location, 1/2 block from the closest Tube station; from Oxford Street and Hyde Park. Bed was the only poor aspect to the stay, which improved by placing the comforter under the lower sheet for added padding.”

1 of 1 people found this review helpful.

Nov 2, 2005 by Ruth from Little Rock, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Large room, large bed, many amenities (towel warmer), etc.
• Try to convince you to buy room "upgrade".

“Convenient location in center of city, near tube station and Hyde Park. Very nice room and large bed, although extremely firm. Bathroom was just a bit worn although large and lots of extras (towel warmer, TV speaker in ceiling so you miss nothing or can listen to TV radio while in shower). Downsides: center of city is VERY busy, although hotel is on a side street, staff indicated that room reserved was a twin and acted like they were doing a big favor to change to a queen, implied I had to pay upgrade for this which was not true.”

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Amenities at Thistle Marble Arch, London

24-hour front desk Bar Business Centre Currency Exchange Dry Cleaning Fax/Photocopying

Internet Services Luggage Storage Meeting/Banquet Facilities Restaurant Safety Deposit Box Wi-Fi/Wireless LAN