Bernard Shaw Park Plaza

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User Reviews for Bernard Shaw Park Plaza, London

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Sep 8, 2008 by Megan from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Price and great value.
• Location is a bit off track. Central to tube though.

“Nice rooms and bathrooms. The location is on the edge of Bloomsbury, and we were hoping for something closer to the city center. There is good access to the tube and busses to get to town quickly. Overall, a great stay. Would not call this Bloomsbury though. At least 10 minutes walk from Bloomsbury. It was great for the money!”

Jul 21, 2008 by Emily from Colorado Springs, CO
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[5]

• The hotel rooms were very clean.
• Rooms were small and they only had 2 twin beds. For Europe this can be normal, but not comfortable for us.

“Hotel was clean. Lobby was small. No pool. It really seemed to be a 3* hotel rather than a 4*. But it was clean.”

Jul 10, 2008 by Martien from Memphis, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bath room was very good and the bath towels are better than Perfect.
• Very close to train stations Euston and Kings Cross St Pancras.

“I want to give this hotel.”

May 31, 2008 by Jim from Ashburn, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, hotel services.
• Mattresses.

“Great location (across from the British Library), very nice rooms, spacious by European standards. Good service. For some reason the beds gave me a backache, but that could have been me.”

May 10, 2008 by Debbie from New Hill, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Gave me a room on a high floor on back on building as requested.
• Room didn't have air conditioning and it was stuffy so we had to open window and hear traffic.

“Staff was friendly and helpful. Slept fine on the bed. Room was clean and a had a separate office area. On check-in, requested room on high floor on back side of building so road noise wouldn't be issue. Was given this. Room had no a/c or a/c was broken. It wasn't very hot outside, but room was still stuffy, so had to sleep w/ window open and hear traffic noise.”

May 1, 2008 by Amy from Northport, MI
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• This was a very nice hotel and the staff was friendly. The view from the 14th floor room over London (at night) was spectacular.
• The only complaint we have is that we were not afforded the complimentary breakfast.

“A beautiful place to stay the rooms are spacious and ours gave us a wonderful view. Definitely ask for a room above the 12th floor. Staff was gracious and helpful.”

Mar 27, 2008 by Michelle from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[10]

• Clean and practical, well situated, quiet room.
• I did not like one of the ladies at the reception. Total disregard for us when dealing with her.

“The hotel was exceptionally clean. Housekeeping staff excellent and the situation of the hotel was quite central. We asked for a quiet room and got one. My only complaint, 1 lady at the reception is in the wrong job; not a people person at all and totally disregarded us when speaking to her. For the rest, I would stay there again.”

Mar 25, 2008 by Art from Geneva, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very comfortable and modern; extremely convenient, and helpful staff.
• Minor maintenance needs -- light bulb in bathroom, inoperative shower head, and small leak from toilet.

“The 4-star quality level was justified; it was very comfortable and modern, extremely convenient to public transportation, and the very substantial breakfast buffet.”

Mar 20, 2008 by Lois from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[10]

• Great location, coffeemaker and fridge in room.
• Mattresses sagged, Concierges were useless - couldn't answer basic questions and gave incorrect information.

“This hotel is relatively new. Rooms are nicely decorated although on the small side as is typical of London. There was only one chair in the room for two of us. The location is wonderful for the British library and the British Museum as well as the tube and Chunnel train. Rooms have a fridge and coffee maker which we utilize since food is SO expensive in London. Mattresses were sagging so they don't appear to be taking care of the rooms as they should. The concierges were terrible. They couldn't answer basic questions about trains to Gatwick airport or the nearby British library. I had to go to the train station to find out the information.”

Feb 5, 2008 by Kris from Apo, AE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location, 2 minutes from St Pancras Station.
• Plain rooms.

“Overall the actual hotel was okay. The room was large, but plain. But if you factor in that it is only 2 minutes walk from St Pancras Station and that it only cost $100, then the hotel was amazing. It is impossible to find a hotel in London for only $100.”

Jan 24, 2008 by Pam from Grand Junction, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was located between two tube stations, so getting around town was easy. It was an easy stop from Heathrow airport.
• The rooms are small, but very useable.

“I would stay here again. It had a great location with lots of restaurants and pubs close by. It was easy to get to. The hotel had just installed some nice flat screen plasma TV's in all the rooms. Everything is just so expensive in London that it is nice to get a break on your hotel stay.”

Jan 14, 2008 by Ciro from New York, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[7]

• Lobby.
• Incredibly short bed, totally inadequate TV system.

“Hotel lobby nice. Room ok but communicating rooms give no privacy, bed extremely short for average person; TV system offers fewer channels than Moscow under communist dictatorship and screen too small and too far away from bed.”

Jan 12, 2008 by Loren from New York, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Location.
• No internet, outrageous (expensive) phone usage charge (local).

“No internet, outrageous (expensive) phone usage charge (local), small room size.”

Jan 9, 2008 by Misty from Nashville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Two blocks from tube stop and rooms were very clean, spacious & modern!
• Not a thing!

“Great value! Definitely the nicest hotel I've ever had in London. Bigger than most London rooms, and very modern as well. Also very convenient, next to British Library and just two blocks from the St. Pancras/Kings Cross tube stop. The location is the only thing holding it back; being that Kings Cross isn't really your stop for anything other than connecting to other lines and the Eurorail. Although if you are into British rock music, The Scala and Mondo Water Rats are within walking distance and all the Camden clubs just a few stops away. That said all major sights are very close by either bus or tube. But there is a Starbucks, a pub and Pizza Express right across the street. Bed was very comfortable as well.”

Jan 5, 2008 by Babette from Providence, RI
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[5]

• The bathroom.
• Staff and service simply dreadful.

“There is only one reason to stay at this hotel and that is its close proximity to St Pancreas station and Euro star.”

Sep 4, 2007 by Tricia from Ormond Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient to tube station and restaurants.
• Far from train station - expensive taxi ride.

“Staff was friendly and helpful. Rooms were clean and comfortable.”

Jul 18, 2007 by Frank from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very clean and modern.
• Location was a little off if you are interested to stay close to the west end.

“Very nice for business and also OK for family stays.”

Jun 21, 2007 by Phyllis from Hicksville, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Wonderful price!
• Location off beaten track. Very small rooms.

“This hotel was slightly off the beaten track, but it was fairly comfortable and clean. While it was not deluxe and I would not rate it even 4-star, it had all necessary amenities (bar, restaurant, etc). And the price was fantastic!”

May 11, 2007 by Lois from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, room was crisp looking. Room had coffee/tea pot and safe.
• Poorly designed bathroom, noisy drain, safe wasn't working properly.

“Hotel was great value for the price. Very close to British Library and within walking distance to British Museum. Nice gym. Room also had great view since we were on high floor.”

Apr 20, 2007 by Ian from Victoria, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Clean, secure, modern,
• Expensive wifi, an unnecessary price-grab.

“Excellent location, modern and efficient.”

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Amenities at Bernard Shaw Park Plaza, London

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Air Conditioned Audio Visual Equipment Bar/Lounge Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Exercise Gym Express Checkout FAX Fire Alarm with Light Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Ice Machine International Direct Dial

Laundry Service Meeting/Banquet Facilities Mini Bar Modem Lines in Room Modem in Room Multilingual No Smoking Rooms/Facilities Porters Radio Ramp Access to Buildings Restaurant Safe Deposit Box Sauna Smoke Detectors Sprinklers In Rooms Steam Bath TV TV Remote Control Television with Cable Temperature Control Wake-up Service