Crowne Plaza Hotel Jerusalem

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User Reviews for Crowne Plaza Hotel Jerusalem, Jerusalem

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Mar 27, 2008 by David from Chalk Hill, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[7]

• Courteous, friendly staff and well located situate on a hill looking eastward toward Jerusalem with great views.
• Renovation is long past due. Main restaurant is currently being reconstructed and dust is all over the place.

“Remodeling and refurbishment should have started five years ago. Carpets are shop-worn. Repair and maintenance have not been to the standards of a four star operation. Windows and mirrors are quite dusty and dingy. It appears as though owners of this franchise operation maximized on the depreciation schedule and are now trying to play catch-up in the execution required to keep status and performance required with a world-class 55 year-old hospitality brand known as Holiday Inn. If the place is not dramatically improved in the next two years, I would void the franchise agreement if I were Holiday Inn.”

Jan 7, 2008 by Joyce from Riverwoods, IL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Nothing.
• Dirty, dilapidated room.

“The staff could not have been less welcoming if I were staying there for free. Just showing up a the lobby restaurant we always had the feeling that the staff hated their job and resented having to serve us. Our room was maintained poorer and poorer as our stay went on.”

Jan 2, 2008 by Joyce from Deerfield, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Surly staff and dirty, horrible rooms.

“The staff could not have been less interested in having patrons if it were free. Just ordering coffee was too much effort for them, let alone ordering anything else! The room was shabby and supplies were not replenished. Horrible television choices and terrible, uncomfortable bedding and pillows. I would recommend staying anywhere else in Jerusalem than here.”

Amenities at Crowne Plaza Hotel Jerusalem, Jerusalem

24 Hour Room Service Air Conditioned Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Copy Service Currency Exchange Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Florist Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Mini Bar News Stand Outdoor Pool Pool Public Address System Radio Restaurant Room Service Safe Safe Deposit Box Satellite TV Sauna Security Sprinklers In Rooms TV Remote Control Television with Cable Trouser Press Wake-up Service