Quality Hotel Central-Glasgow

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User Reviews for Quality Hotel Central-Glasgow, Glasgow

Average User Rating: 2.0 Cleanliness:[1.0] • Staff:[1.0] • Location:[10.0] Based on 1 user ratings

Aug 7, 2008 by Dawn from Airdrie
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[10]

• Location.
• Dirty, lack of hotel facilities, unhelpful staff.

“After awaiting 10 minutes on the elevator, due to the other 2 being broken, we finally arrived to our room, struggling with our luggage. We were met by an old fashioned, run down bedroom which had torn wallpaper, broken shabby furniture, gritty old bedding which consisted of one blanket each with a cotton sheet, a thick layer of dust on the units and headboards, and not forgetting a disgusting spore riddled bathroom. The bathroom was full of mould, broken floor tiles, dirt ingrained wall tiles and a notice stating that 'water was unsuitable for drinking. This we clearly believed when we decided to take a bath, and found that the water was yellow! The window security lock was broken, allowing for full opening of the window, how this passed health and safety issues I do not know! Especially when we had a 9 year old child with us, who quite easily could have reached the window still, while 4 floors up! There was no heating, even although when we telephoned down to reception, were advised to use the unit in the room, which was in fact an air conditioning unit which was broken. We decided to explore the hotel, and found that the supposed grand bars were closed, and that the restaurant only served a limited menu from 6:30 PM until 9:00 PM. Therefore there was nowhere to eat or drink, despite them having a notice on the door stating, 'only food and drink purchased in this hotel may be consumed'. Were we supposed to starve? We also found that the newly refurbished leisure centre and swimming pool were infect closed for refurbishment. After a restless, disappointing night, we were glad to be leaving and checking out. Although, our disappointment did not end there. Having stayed at various hotels within Glasgow and the surrounding area, and experienced an amazing, high standard, feel that this hotel gives tourists and visitors to our country the completely wrong impression of what is available!”