Best Western Midland Hotel

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User Reviews for Best Western Midland Hotel, Derby

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Apr 27, 2005 by Hotel Guest
Overall Rating: 8
Cleanliness:[10] • Staff:[8] •

• The location of the hotel was really good, right on bus routes and near the train station and taxi rank. The hotel itself was lovely inside and really weel kept, the staff were pleasent and the room was brilliant, with great furnishings and facilities, it
• Reception staff were quite ignorant and seemed very moody towards guests.

“Overall it was a lovely hotel and i would stay there again.”

1 of 1 people found this review helpful.

Nov 17, 2004 by Michael from Ellesmere Port, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Good size room, very nice bathroom and quiet location
• Not very good temperature control in room

“Comfortable hotel, good facilities in a quiet city centre location”

Nov 17, 2004 by Anonymous
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Everything you might need was there, just like home, including adjustable heating, and a spacious room and bathroom
• A small fridge with bottled water or a mini bar would have been handy

“Distance to shops”

1 of 1 people found this review helpful.

Nov 15, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[8] • Staff:[10] •

• Comfort and convenience

“I have used this hotel often and can only say that the rooms may benefit from an upgrade, re-decoration and the provision of satellite tv, this is found in most hotels these days. Also, the room charge seems a little high to not include breakfast, except at weekends.”

Nov 10, 2004 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Very tidy and spacious room with a good range of facilities.Staff were friendly and helpful.
• n/a

“The hotel was in a very accesable area only a short taxi ride away from the main city centre.we returned late on saturday night and there was a member of staff there to great us which was a rather nice touch.all in all an enjoyable experiance.And highly recomended.”

Nov 1, 2004 by Peter from Eastbourne, United Kingdom
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Very friendly staff, good central position, and good parking
• The shower was hopeless

“We enjoyed our stay. and have already booked another night in November.”

Aug 23, 2004 by Andrew from Chorlton-cum-Hardy, United Kingdom
Overall Rating: 4
Cleanliness:[8] • Staff:[2] •

• Convenient location.
• Staff were unhelpful at reception. The in-room refreshments were poor. The breakfast was not complimentary despite a premium room rate. The night-time staff were reluctant to assist with bar orders.

“Regardless of needing to join a wedding party at 1pm, I was informed by reception I would be unable to check-in before 2pm (after my phoned through early check-in request was clearly misplaced or ignored). Staff showed no courtesy whatsoever and no attempt whatsoever was made to help me as their customer - I was left having to use a friends room to prepare. Staff were also clearly reluctant to assist with bar orders upon our return from the wedding reception. The in-room refreshments had no biscuits. The breakfast was not included. It was noisy (from street noise) and hot. I've stayed at plenty of quality places, but ths was a rubbish hotel. Flash looks and none of the touches that make hotel stays truly enjoyable experiences. If I were you I'd go elsewhere.”

Amenities at Best Western Midland Hotel, Derby

24-hour front desk Bar Breakfast Buffet Breakfast in the Room Bridal Suite Continental Breakfast Currency Exchange Dry Cleaning Fax/Photocopying Free Parking Garden Heating Internet Services

Luggage Storage Meeting/Banquet Facilities Newspapers Non-Smoking Rooms Packed Lunches Restaurant Room Service Rooms/Facilities for Disabled Guests Terrace Wi-Fi/Wireless LAN elevator laundry