Best Western Academy Hotel

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User Reviews for Best Western Academy Hotel, Dublin

Average User Rating: 1.0 Cleanliness:[1.0] • Staff:[1.0] • Location:[5.0] Based on 1 user ratings

Jun 22, 2009 by Michael from New York
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• None. There were bedbugs!
• Stay at your own risk. Bitten on the ankle. Management denies it happened. Most horrible experience in my traveling experience ever.

“The first morning I woke up in the hotel, my ankle itched. I looked down to find a bedbug lying next to my ankle on the dirty spotted sheet. I picked it up - its legs were still squirming - took a photo for evidence, collected it in a piece of tissue, and went downstairs to speak with the hotel manager. The apology was robotic and dispassionate, and the manager repeatedly stated how this was the first time it had ever happened at their hotel. I felt reproached by her manner, as though I had brought it in myself, which wasn't possible given my home doesn't have bedbugs and it was my very first night away from home. They never verified my claim, took the specimen away from me, and now claim it was a dried up fossil of a specimen, despite my high resolution photos to the contrary. The room was never fumigated, and they still deny that it was a bedbug, which either means they're completely infested or in denial. Again, stay at your own risk.”