Copthorne Hotel Birmingham

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User Reviews for Copthorne Hotel Birmingham, Birmingham

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Sep 17, 2007 by Ines from Oxford
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[10]

• Comfortable bed. Well situated.
• Smell of cigarette unbearable. Updated.

“It needs some modernization. Our room was huge but much updated. Big and comfortable bed. Hotel well situated. We asked for a nonsmoking room and we had it but in a smoking wing. JAJA. Nice. I do not think it should be allowed to smoke in a five start hotel. The smell is unbearable. Also they should think about getting a direct access from the parking into the hotel.”

Mar 16, 2007 by Rusty from N.Ireland
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Double bedroom good size & bed very comfortable.
• Room furniture tacky & dated. Breakfast much too expensive!

“The room was a good size and the bed was extremely comfortable but the pillows weren't! Bedroom and bath/shower room were very clean. The bedroom furniture looked like an amateur DIY person had made it and the chair in our room had a large cigarette burn on it; even though we were in a non smoking room. The sachets of coffee in the room were the most horrid I had ever tasted but the children thought the hot chocolate was very nice. Unfortunately they had to share 1 between them as this was all that had been left. We stayed for 2 days and it would have cost us another a#143.60 for breakfast if we had chosen to eat in the hotel. So instead we took a 2min walk in the morning and got big fresh bacon baps, coffee, fresh fruit juice and croissants for under a#30.the drinks at the bar are also very expensive with not much change from a#4 for a pint of beer. The price we paid for the room was good value but everything else was most certainly overpriced; even for a city! All in all I would recommend this hotel. These were only minor grumbles and didn't deter from our stay.”

May 18, 2005 by PATRICK from PERIVALE, United Kingdom
Overall Rating: 10
Cleanliness:[8] • Staff:[10] •

• All members of staff, especially those in room service, were very helpful and friendly.
• There was a lack of variety of food offered within the hotel restaurant.

“Overall a very pleasant hotel to stay in and close to the various shopping centres and other venues of interest. Well worth a consideration when looking for accommodation in Birmingham.”

Apr 7, 2005 by Peter from Billericay, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Near City Centre for shops, bars, restaurants etc.
• Parking is sometimes difficult. Breakfast is expensive unless you ask for the half price vouchers.

“This is a good City Centre Hotel which offers good value accomodation near to shops, restaurants and bars. The breakfast is good but expensive at ?u16. If you ask for half price vouchers at the reception then it becomes much better value.
Parking ios sometimes difficult especially when busy but for a City Centre hotel it is reasonable.”

Mar 15, 2005 by teresa from hemel hempstead, United Kingdom
Overall Rating: 6
Cleanliness:[8] • Staff:[8] •

• There was a good standard of cleaning in the room.Staff efficient and friendly
• Booked the hotel again to use the pool,to be turned away -new opening times!

“The hotel is of good standard and the staff are very friendly but 2 things make it unlikely that we will rebook again. Point 1 is the limited times the pool is available to guests (not changed till after we arrived)and the fact that as two women, we felt very unsafe having to use the rear entrance, accessed by an alley late at night.”

Mar 4, 2005 by Anonymous
Overall Rating: 9
Cleanliness:[8] • Staff:[8] •

• Close to the city center,clean and affordable

“The hotel is on the doorstep of the night life and shopping. Facilities are excellent and staff are pleasant and helpful.

On the whole a very enjoyable stay”

Mar 2, 2005 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Excellent location for shops nightlife bars. Good parking .
• n/a

“Stayed here several times before and would recommend this hotel as everything is within walking distance.Easy to get to hotel when driving.”

Feb 24, 2005 by Peter from Bridgend, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Very central location, clean compfortable surroundings.
• Only one cup in room, poor tv reception.

“I was not aware that Breakfast was not included in the price, other than that very little to disagree with, very enjoyable time.”

Feb 22, 2005 by Anonymous
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• very clean and tidy
• when we checked into the room it was quite cold as the radiators werent on. I ofund this quite strange in the middle of a very cold February.

“I think it was a very nice hotel for the price i pad but if i had paid the full '120 that the actual hotel charges i would have been disappointed.”

Feb 2, 2005 by Dorothy from Bedford, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[10] •

• The staff were very friendly and a central location

“We had a lovely weekend - spoilt only by the other noisy residents/broken facilities. The staff were lovely and the location was perfect. It wouldn't put me off staying again but I would ask to be put somewhere that we would be able to sleep. I did think that in a four star hotel it would be quieter.
If there are any special offers in the future, I would be very interested.”

Jan 23, 2005 by Martin from Bardsey, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Close to city centre
• No car parking available in hotel

“No local information availablein room”

Jan 18, 2005 by Nick from Greenwich, United Kingdom;GB
Overall Rating: 8
Cleanliness:[10] • Staff:[8] •

• rooms size was good, fairly quite. Good facilities although meals are expensive
• central heating system was very noisy

“Good location in the centre. Rooms very comfortable but with a noisy central heating system. Meals pricey but a good breakfast can be got about 50 yds from the hotel for 1/3rd of the price! The staff were very attentive but no more than necessary. The common rooms were comfortable and the leisure facilities were good.”

Jan 15, 2005 by Anonymous
Overall Rating: 9
Cleanliness:[8] • Staff:[10] •

• Value for money;good towels, good bed and linen;smart corridors. Very helpful/courteous staff
• couldnt find an individual temp control - hence a bit stuffy; window didnt seem double glazed as promised, still background noise evident.

“At discount rate this was a great find in a central position - beware tho breakfast is one price and expensive.At rack rate the standard room would seem a bit outdated. However,excellent queen sized bed and great pillows/duvet and towels.Its very convenient for ICC, Broad St etc.A bit of a trek from New St station if on foot as its uphill.”

Nov 26, 2004 by Anonymous
Overall Rating: 6
Cleanliness:[6] • Staff:[4] •

• Within walking distance to business location
• Poor late night reception service on the front desk (after 22:00)in getting telephone calls and messages to hotel guests from overseas callers; and, instructions for the use of computer modem ports need to be added to the services directory.

“Better directions on driving within the City centre to reach parking lot of the hotel off the round-about would have been useful, e.g. approach from M6 southbound onto the A38 and landmarks to reach the hotel, for example.”

Nov 16, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[8] • Staff:[8] •

• Good value for a 4 star hotel
• Nothing really springs to mind

“Use the Copthorne for business, so getting the quality of room for a small amount was excellent.”

Nov 5, 2004 by Joan from LEICESTER, United Kingdom
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Room clean, good facilities. Comfortable bed and suitable furnishings
• None

“We have stayed at this accomodation several times and have no complaints. It is in a good central position and has comfortable public areas.”

Nov 3, 2004 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• clean rooms - helpful staff

“Booked room only but decided to have breakfast - charged over '30.00 for two meals. Expensive!!!”

Nov 3, 2004 by Anonymous
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• Location & helpfulness of staff
• Given smoking room

“Couldn't see an option to book twin room therefore had to use special request space. Also no option for non-smoking room during booking so unpleasant smoke odours, faulty temperature gauge on shower. Reservation made in my name but under guest name at check-in. Receptionist left on own, which meant that whilst doing our check-in she also had to keep apologising to answer the phone. Although I appear to be complaining, in general I couldn't fault the staff and the room was excellent value”

Oct 22, 2004 by John from Carmarthen, United Kingdom
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Convenience and cleanliness, ideally located to access the city

“Could not fault the stay in your hotel, was lucky to have a space in your car parking area maybe a few more spaces may help but very well secured.”

Oct 13, 2004 by Anonymous
Overall Rating: 9
Cleanliness:[8] • Staff:[8] •

“The hotel is ideally situated for a leisure break in Birmingham.”

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Amenities at Copthorne Hotel Birmingham, Birmingham

24-hour front desk All Public spaces non-smoking Babysitting/Child Services Bar Currency Exchange Dry Cleaning Free Wi-Fi Internet Access Included Internet Services

Luggage Storage Meeting/Banquet Facilities Non-Smoking Rooms Restaurant Safety Deposit Box Soundproofed Rooms Wi-Fi/Wireless LAN

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