Hilton Bath City

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Sep 7, 2008 by Diana from Lithia, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[8]

• Very compact and clean - not luxurious but ok.
• No air conditioning in our room, no vending or ice machines, very tiny room.

“The room, although small was clean and adequate. The amenities outside the room were nil. The restaurant food and service were poor and very overpriced. The bar service, although expensive, was very good and friendly. Thank goodness for the good bar service as that is where we had to get all ice and beverages because there were no vending or ice machines.”

Aug 29, 2008 by Nancy from Kelowna, BC CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• The front desk staff was pleasant, professional and efficient.
• Massive confusion over payment for room and whether breakfast was included.

“The hotel is centrally located. Its public areas and guest rooms are clean and well-maintained though bathroom fixtures a bit worn-looking. Our rooms (2) looked out on a moss-covered roof that was home to many seagulls whose communications went on all night, very noisy. When we checked in we were told the times that breakfast was served. We asked if it was included with our room; the answer was yes. We checked again later that night when reconfirming breakfast times; yes it was included. The second morning the restaurant hostess checked a list and said our breakfast was not included. She went and checked with the desk, then said it was. When we checked out we were charged for hotel rooms (despite pre-paying) and for breakfasts. We are still trying to clear this up with the hotel, which has not answered emails sent to it.”

Mar 14, 2008 by Marliss from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location was superb with the dining room overlooking the river and the city centre just outside the door.
• The pool had been removed.

“This hotel was a very good choice as it was only steps from the shops, the Roman Baths, the Health Spa, the cathedral and the city centre. The expansive windows of the dining room overlooked the river which was beautiful. Choices for the breakfast were varied and delicious. The room was a bit small, but clean.”

Feb 21, 2008 by Hilary from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Loved the flat screen TV, the bathtub and the overall cleanliness.
• There is nothing I did not like.

“This hotel exceeded my expectations. It was very clean and classy. I would stay here again.”

Jan 21, 2007 by Steve from London, UK / Toronto, Canada
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[9]

• Breakfast was good. Restaurant staff was good.
• Rooms are in very poor condition. Poor value for money.

“Hands down the worst Hilton I¿ve been to. Ever. in the past three months I¿ve spend 20 days in Hiltons in Johannesburg, new York, and Amsterdam. And the Hilton in bath wasn't even close. I can't think of another Hilton across the world that I¿ve stayed in that is this poor. The furnishing is about 50 years old (not antiques. Think more rotting and dirty), no executive floor, a rather sad gym, inconsistent service, and a rate that's too high compared to what you can get across the rest of bath. At least the breakfasts and the service are decent. Am in bath weekly for two more months and I won't be staying there as the past three weeks have been so poor.”

Amenities at Hilton Bath City, Bath

24 Hour Front Desk Bar/Lounge Free Newspaper Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Room Service

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