Crowne Plaza Hotel AUCKLAND

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User Reviews for Crowne Plaza Hotel AUCKLAND, Auckland

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Jun 15, 2008 by Lea from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• It had a beautiful view.
• The food was sub-par.

“All in all, and excellent place to stay in Auckland.”

Mar 23, 2008 by Jennifer from Aurora, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location, comfy bed.
• Hotel booked rental car, car didn't arrive, had to jump few hoops.

“The hotel is perfectly located in Auckland, close to Sky Tower and close to the harbor. The rooms are clean and the beds are very comfortable. The toiletries are nice also. Small issue with the concierge regarding a rental car not showing up was ultimately resolved by taking taxi to rental facility paid for by Rental company.”

Jan 10, 2008 by Latha from San Ramon, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, New and Large size room with all amenities, and centrally located.
• It was summer time in Auckland when we traveled and the air conditioning in the rooms were not cool enough and was centrally controlled by the hotel.

“We had booked 2 rooms for a family of 2 adults and 2 kids, as the hotel rooms in most foreign countries are quite small. However, we were very surprised to see such spacious room with large windows and ample room for luggage and even an extra bed. The facility was very new. The beds were comfortable. The rooms had all the required basic amenities. The hotel is located in a very central place close to many city's attractions, restaurants and shops, all in walking distance. The hotel even had a large laundry room with complimentary detergent. This helped us after a 2 week cruise vacation, where we could not do any laundry at all. The hotel also had a friendly staff and lots of information on sight seeing and tours. We will definitely stay at this hotel, when we visit Auckland again!”

Sep 1, 2007 by Kevin from Irvine, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• Concierge service and staff was exceptional.
• Rooms could have been a little nicer.

“Location is pretty good; plenty of places to eat nearby and it's just a short walk to Sky Tower. The rooms overall aren't bad, but I've stayed in other Crowne Plazas that had nicer rooms (such as Sydney). I'd classify these as a notch above average. But what I really enjoyed at this hotel was the service: concierge was excellent and helped us with everything we needed quickly, enthusiastically, and professionally. They did the usual tasks like booking tours, but also did things like dropped off our rental car for us and provided us with an American 110-volt adapter to charge our electronics' batteries (something a lot of other hotels couldn't provide, and their adapter was nicer than one we used at a five-star hotel later in the trip). Overall, a great experience and would recommend.”

Mar 21, 2007 by Jill from New Canaan, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Central location with most sights within walking distance or short cab ride.
• Minimal eating choices at hotel and in immediate neighborhood.

“Good location for exploring the sights of Auckland. Must be an independent traveler as the concierge help is minimal.”

Dec 15, 2006 by Mark from West Hollywood, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice location, good size gym, nice view from room.
• Need free internet in room and business center, better elevator access to gym and business center.

“Although it strays a bit far from Auckland¿s gorgeous harbor, this hotel lies hard by the central downtown shopping district; I loved that I could walk to the very hip high street shops in less than five minutes. Fine dining, the sky tower, the ballet, the civic theatre -- you can get to all of these within a 10-minute stroll. The staff is friendly, but the rooms, although spacious, look a bit shabby, and the pillows seem rather cheap for such a grand facility.”

2 of 2 people found this review helpful.

Jul 31, 2006 by Sandy from Richmond, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Comfortable bed, newly decorated modern room and bath.
• Heater did not work well.

“It is within walking distance of the wharf and all the shopping and restaurants and some of the attractions. The concierge staff was very helpful with our plans. The appearance of the hotel was very nice, clean, new and modern. It was a nice place to come home to after a long day out.”

Apr 25, 2006 by Arlene from Fairfield, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• My room had a view of the water though it wasn't on the water.
• The concierge in training was less than helpful though the others were very helpful.

“It is a great value in a very good location close to the harbor and the sky tower.”

Mar 16, 2006 by Carol from Danville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great location, large modern rooms, friendly helpful staff.
• Is not on a main street. Almost looks like a alley.

“Hotel is around the corner from the Sky City casino and tower. Easy to walk to. The rooms are very large, very modern and very clean. They have a movie channel that is free and runs 24 hours a day. Nice added feature. The staff was very friendly and helpful. I totally enjoyed my stay. Although the Crown Plaza is a very nice hotel once you are inside, the street it is on is not very appealing. It is a side street and almost looks like an alley.”

2 of 2 people found this review helpful.

Amenities at Crowne Plaza Hotel AUCKLAND, Auckland

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Bar/Lounge Bath Tub Breakfast Buffet Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Currency Exchange Desk with lamp Email Service Executive Level Exercise Gym FAX Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available

High Speed Internet Access In Room Movies Internet Access Iron Laundry/Valet Services Lounge Mini Bar Modem Lines in Room Multilingual News Stand Parking Porters Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security TV Remote Control Television with Cable Turndown Service Wake-up Service