Nh Grand Hotel Krasnapolsky

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User Reviews for Nh Grand Hotel Krasnapolsky, Amsterdam

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Jan 4, 2010 by Zac from Dallas,TX
Overall Rating: 7

• Helpful front desk staff.
• Shower didn't work and light bulbs needed replacing.

“Great location and very helpful front desk staff. Some annoying deficits (shower didn't work, light bulbs out), but overall comfortable.”

Sep 13, 2009 by Jane from Mississauga,Canada
Overall Rating: 9

• Lovely room, friendly, helpful, great location.

“Older grand hotel on Dam Square. Staff was prompt, helpful and friendly. Our room was large, fairly newly renovated,with a high ceiling and a large washroom with separate shower and bathtub. It was located towards the front of the hotel but without a good view. Asked for an iron and ironing board and it arrived in less than 5 minutes. Concierge was helpful. We had a fantastic one night stay for a great price.”

Sep 5, 2009 by John from Ft. Lauderdale,FL
Overall Rating: 9

• Great location. Luxury in most respects.
• Difficult to obtain reservation in hotel restaurants.

“In the center of everything. Most enjoyable stay. Fine staff. Very high quality.”

Sep 4, 2009 by Wendy from Saint Paul,MN
Overall Rating: 6

• Great location.
• Lines more than an hour at reception.

“For the Priceline price, it was a great location and pleasant hotel. It is not 5-Star by any means.”

Aug 25, 2009 by Nikita from Davenport,IA
Overall Rating: 9

• The location was absolutle perfect! Its located right on Dam Square and about a 10 minute walk from the train station.
• The bed was a little hard. But I have a bad back so it could be perfectly fine for someone else

“This is an excellent place to stay. Its right on Dam square and really close to the Red Light District. The hotel rooms were not that small compared to others in the area and the bathroom was really big. The staff was really friendly and the food was great..eventhough it was 22 euro. I would definitely recommend this hotel!!”

Aug 22, 2009 by Hussein from Coquitlam,Canada
Overall Rating: 9

• Good convenient location
• Long waits at reception desk

“Nice and beautiful hotel. Very good location. Walking distance from Central Station and close to good shopping and amenities.”

Jul 12, 2009 by Eric from Yonkers,NY
Overall Rating: 8

• Location price.

“Great location, great price.”

Jun 16, 2009 by David from Edmonton,Canada
Overall Rating: 10

• Fantastic location. Close to everything.
• Nothing.

“Hotel was great.”

May 30, 2009 by Sandra from Winnetka,CA
Overall Rating: 10

• I liked the location of the hotel, the help of Monica in reception, the friendliness of Marcel and JJ at the Lounge restaurant.

“I requested a room with a view and one bed for my 6 day stay. A lovely lady at the front desk, Monica, I believe, searched a long time to meet my request and met it beautifully. The Lounge restaurant was nice and I loved the tomato soup. The Concierge was very helpful. All in all a wonderful trip. Everyone at the hotel was polite.”

May 26, 2009 by Scott from Mill Valley,CA
Overall Rating: 4

• Location.

“A very large room by US standards, very basic furnishings, motel quality linens and average service. We clearly stated that we wanted a non-smoking room when we made our reservation; however, it seems that the staff defines smoking and non-smoking rooms by whether or not the guests in the room at that time smoke. Not only was our room a smoking room, but it was located off of a small ante room that was setup for smoking conference attendees. Just walking to the room was like walking through an ashtray. When I went to the front desk to request something be done about our room, the clerk's comment was "What do you want me to do about it?" Not exactly the level of service one would expect from a five star hotel. This is clearly a hotel that could do with an express check-out - especially since this is clearly a convention destination and they have large groups of people checking in and out at the same time. Although they did have several clerks staffing the front desk when we checked out, there was no organization of the lines and people generally ignored any sort of queuing. There are a number of restaurants in the hotel, but based on what we saw and heard from other guests, they are very expensive and not that good. Fortunately, there are plenty of choices in the area that are more reasonably priced and serve better food. Location. It is located right on The Dam which makes it within a block or two of the tram stops to the museums, train station and other locations. In addition, it is just about a block to the Red Light District and on the same street.”

May 10, 2009 by Erik from Washington,DC
Overall Rating: 9

• Location.

“The room was a little small.”

May 10, 2009 by Melle from Burlington,Canada
Overall Rating: 7

• Location is excellent and the rooms are okay.
• The Krasnapolsky isn't a 5 star hotel in my opinion. It need a lot of updates.

“I used to live in Amsterdam and I know the Krasnapolsky hotel. It has a good reputation. I was slightly disappointed when we checked into our room. The room is old and outdated but it does have a LCD TV. When we first walked into our room, I didn't see the bathroom right away. This was because the bathroom had closet doors, which didn't lock. The bed was pretty comfortable, but the linens had some tears/holes.”

May 10, 2009 by Helene from Rocky Hill,NJ
Overall Rating: 10

• It was a lovely hotel, great location.
• Can't think of a thing.

“We forgot our passport in the room safe and the hotel staff retrieved it and sent it to us in airport. They went out of way to assist us. We will be sure to stay with then when next in Amsterdam.”

May 5, 2009 by Katherine from Chicago,IL
Overall Rating: 10

• They allowed us to check in 6 hours early.
• The walls were very thin, you could hear everything in the other rooms.

“The staff was very friendly and allowed us to check in at 8am. We had only stopped by to see if we could drop off luggage until check in time and they offered us the opportunity to check in instead. This was fantastic since we had just taken a red eye flight over there from the US. The room was also rather nice except for the thin walls. The location could also not be beat. Considering it was on such a busy square our room did not have any traffic noise. It was a GREAT hotel and i would stay there again.”

Apr 22, 2009 by Michael from New York,NY
Overall Rating: 4

• Location.
• Very understaffed-poor service due to long waits.

“I understand the economic times are poor, therefore staff must be cut, however 2 receptionists at peak time is insufficient, and the long wait took time away from my vacation. I would certainly never stay at this hotel again (unless it's very cheap) based upon this poor service.”

Apr 10, 2009 by Jennifer from Owatonna,MN
Overall Rating: 10

• It was in a very central location!
• Being in a central location - there was a lot of noise.

“I really enjoyed my stay at the hotel. It was in a central location and very easy to get around to any area of town. The service was excellent, everyone was very willing to help out or provide information.”

Apr 8, 2009 by Nick from Houston,TX
Overall Rating: 2

• Location.
• Management need to take a look at this hotel seriously.

“We stayed at NH Grand hotel Krasnapolsky, we saw a rat running in the room at 11:30 pm., the front desk's excuse was Amsterdam is building metro! I don't think it is acceptable for a five star hotel. The inside of the room furniture and decorations are no better than a regular 2 star US hotel. Carpet is very old, shower water kept going extremely hot or cold. Even it is a good burgeon the hotel can offer, but it has a reason! people would regret after staying there. This hotel is at great location, and from outside it is a nice historical building, but the management need to spend some money on renovations and upgrades! It is needed! What a pity!”

Mar 31, 2009 by Regina from San Diego,CA
Overall Rating: 5

• The lobby was clean.
• The room seemed unclean, parking at the hotel for guest was way to expensive.

“The room was only so so and small. Parking for guests was $50.00. The hotel front of the hotel is located in Dam Square and back the Red Light Quarter, not a place to bring kids. Also, the hotel was distant from the main/public transportation.”

Mar 26, 2009 by Michael from Cambridge,MA
Overall Rating: 7

• Location.
• Internet was way too expensive.

“Internet cost 22 euros a day, with is way too expensive.”

Feb 2, 2009 by Laura from New York,NY
Overall Rating: 8

• The location was perfect.

“Location was great, staff was friendly and helpful. The room and bathroom were spacious enough, but needs serious updates. Would also be nice if hotel included free Wi-Fi. Beds were reasonably comfortable. Carpet was stained in the room and some common areas, and the elevator area stunk of a dead animal, not very appealing.”

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Amenities at Nh Grand Hotel Krasnapolsky, Amsterdam

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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