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Hilton Amsterdam 5-star

Apollolaan 138, Amsterdam, Netherlands

The Hilton Amsterdam is in one of the City's most exclusive areas. Ideally located for both business and leisure travellers.[more]

  • Amenity Highlights — Casino, Pets Allowed, Fitness Center or Spa, Tennis, Babysitting/Child Services
  • Average User Rating: 8.0 [rate it]
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Photos of Hilton Amsterdam, Amsterdam

User Reviews for Hilton Amsterdam, Amsterdam

Average User Rating: 8.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[6.5]
Based on 114 user ratings

Nov 15, 2005 by Anders from Oslo, MA
Overall Rating: 4 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[3]

  • Nice bar and outdoors areas.
  • Small bathroom and horrible location.

“This is a standard Hilton hotel with all facilities. It's supposedly a five star hotel even though I can't tell what gives them the star extra. The location is not good as you have to walk 20-30 minutes to the lively restaurant area of Amsterdam (Leidseplein) and then further 20 minutes to the central station. If you're in Amsterdam for a weekend and want to see the city I'd rather stay at another hotel, but if you want privacy and a nice garden this is a good choice.”

6 of 6 people found this review helpful.

Nov 11, 2005 by Barry from Chapel Hill, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Quiet and safe neighborhood. Ten minute walk to great food and shopping.
  • The restaurant, bar, and coffee shop are all a bit pricy.

“Great hotel when the weather is good for walking. As the cold sets in, you have to be prepared. To bundle up and fight the wind. Elements to get to restaurants, stores, etc. by foot or to reach a public transportation stop. Our room had a great view of the canal and beautiful homes across the way. Comfortable beds, hard to get out of them in the morning.”

2 of 2 people found this review helpful.

Nov 10, 2005 by George from East Greenwich, RI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[6]

  • The accommodating staff, particularly the concierge services.
  • It's within walking distance to the museums but for everything else a taxi or trolley was required.

“Many hotels offer free "extras" in all rooms such as high speed internet access, etc. Hilton does not. They have a charge for everything, including changing dollars to euros (at a bad exchange rate to begin with). However, the front desk and concierge personnel were friendly and cooperative -- they couldn't have been better. Our room was on the first floor in front, with no view of the picturesque canal, and no matter how we adjusted the thermostat it was too warm. No upgrades were available even though we were both members of the Hilton Honors program. In contrast, we had stayed at the Athens Hilton a week earlier, booking the room with Hilton Honors Points, and our room was modern, comfortable and upgraded to a high floor overlooking the Acropolis. ”

1 of 1 people found this review helpful.

Oct 31, 2005 by William from Seattle, WA
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Rooms are large and comfortable. Beds are very comfortable.
  • The location is out of the city center.

“The hotel is very comfortable and the staff is attentive and welcoming, but the location is just not well suited for a leisure traveler. It is a great hotel for the business traveler.”

1 of 1 people found this review helpful.

Oct 29, 2005 by Robert from Grayslake, IL
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Nice neighborhood.
  • Location too remote from city center.

“Typical American hotel, no Dutch charm. I could have been anywhere in a U. S hotel had I not known that I was in Amsterdam, Netherlands”

Oct 22, 2005 by Rick from Chicago, IL
Overall Rating: 5 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[3]

  • Clean, very nice facility.
  • Small rooms.

“The hotel and the grounds were beautiful. Nice garden and restaurants. Staff was very friendly and accommodating. Rooms, while small according to US standards, were efficiently situated. Highly recommend this hotel if you don't mind being out of the center city area.”

1 of 1 people found this review helpful.

Oct 22, 2005 by Mark from Portland, OR
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The service of the front desk personnel.
  • The price of the mini bar.

“Although my stay was brief, my overall experience here was excellent. Mainly because the staff were very helpful and very professional.”

1 of 1 people found this review helpful.

Oct 13, 2005 by David from Chicago, IL
Overall Rating: 1 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[4]

  • Clean, nice rooms.
  • Unfriendly, incompetent staff.

“They wanted a credit card upon check in for incidentals, of course. There was some problem with their system and they went through three of my cards before it finally worked. Well, obviously it was their system and by the time they were done, they had put holds in excess of $1500 USD on my cards. I found this out because everywhere I went in Amsterdam my cards were being declined.”

Oct 8, 2005 by Ted from Mayville, WI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Superb location, wonderful and helpful staff, great gymnasium.
  • Gymnasium cost was an additional 15 to 20 Euros per day.

“The Amsterdam Hilton is located in one of Amsterdam's nicest neighborhoods. The rooms were Euro chic, highly functional and sleek without feeling fancy. The staff was superb, especially in the dining room. The gymnasium was awesome, except for the high daily fee. I would stay here again.”

1 of 1 people found this review helpful.

Oct 4, 2005 by Max from Northridge, CA
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[5]

  • Well maintained.
  • Location.

“A clean hotel that is in the middle of nowhere.”

Oct 3, 2005 by Rhonda from Highland Park, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Bedding was lovely and outside patio for drinks was nice.
  • On the outside of central district, not in as I thought it would be.

“Hotel was nice, food service for breakfast was very nice and it was in a safe neighborhood. All in all we were pleased with the hotel and the staff.”

Aug 21, 2005 by Karen from Fort Lauderdale, FL
Overall Rating: 5 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[5]

  • Quiet, upscale residential neighborhood with good restaurants
  • A few miles from downtown tourist area

“good hotel - modern and clean - nice neighborhood but a distance from sights. it would not be considered a 5* hotel in the US -a business man's and tour group hotel- but itwas quiet and comfortable. for the money, the Marriott is a better deal and should be the same * rating and is walking distance to sights.”

Aug 18, 2005 by Sandra from Claremont, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Loved the hotel. Setting is beautiful. Staff extremely helpful & friendly.
  • It was perfect, nothing to complain about.

“The hotel and its location far exceeded our expectations. The room was very attractive and had a splendid view of the city. The staff went out of their way to make us feel welcome and helped us become acquainted with the city. We love to return sometime in the near future.”

Aug 4, 2005 by Tom from San Diego, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, trendy, great area of town

“Between the friendly staff, the smartly appointed rooms, and the quiet and upscale area of the city, the hotel was a perfect 10. I would highly recommend this hotel to anyone.”

Jul 27, 2005 by Melanie from Burlington, WI
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Great hotel Best staff I've ever encountered

“Amsterdam Hilton had the friendliest staff I've ever encountered. The concierge even went to a store to buy my grandson diapers when he ran out. It is walking distance to the Rijks museum which also is a location to get the hop on hop off canal bus. Highly recommend”

Jun 8, 2005 by James from Dayton, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • First class. good location, 5 stras
  • EVERYTHING was extra cost

“A real 5 star hotel, clearly great for American businessmen, but you probably can't afford the XTRAS and everything is extra - unless you are on an expense account. But good location and no need to buy the extras at the hotel, go out on the town.”

May 30, 2005 by Charles from Longmont, CO
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • the staff were great and the bed was comfortable
  • location was NOT city center as promised

“Hotel was great. Staff excellent, facility modern and clean. Bed was great. ”

May 26, 2005 by Andrea from Williamsville, NM
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • The hotel was a nice place to relax after a long day of sightseeing
  • The hotel was not close to the action, although not far by tram

“The hotel was in a very nice and quiet neighborhood. Again, it was not close to the action but was about a 12 minute tram ride. The staff is very friendly and their knowledge of the English language was very good. We had a very nice room overlooking the canal. We left a pair of trousers there and the housekeeping staff found them with ease and is returning them to us.”

May 21, 2005 by Earline from Danville, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The staff was exceptionally friendly and helpful. Went out of their way to be helpful.
  • The mini bar and breakfast buffet was too expensive. We were allowed to order off the menu and that problem was solved. We just don't like buffets.

“Located in a quiet neighborhood, you could not hear a sound at night. The staff was wonderful. Even though it was far from town, we walked a block and caught the tram so it wasn't a problem. We felt very safe in this hotel. I didn't even use the safe. I knew my belongings were perfectly safe and they were.”

May 20, 2005 by Daniel from Greenville, SC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The advise on what to do, places to go, and things to see. The cleanliness of the rooms.
  • We stayed an extra night and they did not honor the room rate that gave us.

“Great view if you're facing the canal, great breakfast buffet, and courteous service from all the staff.”

Amenities at Hilton Amsterdam, Amsterdam

  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Beach
  • Business Center
  • Casino
  • Coffee Maker in Room
  • Fitness Center or Spa
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
Hotel Representatives:

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