Quality Inn University

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Aug 27, 2008 by John from Saint Charles, IL
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[3]

• Convenient location.
• Backs up to rollway, outside entrances, construction parking lot.

“If I was driving down I80 and was falling asleep this might be a good place to stop to go to sleep for 8 hrs. And then leave. My wife made me drive around for the 2 days we were in town so as to not spend much time at the hotel.”

Aug 22, 2008 by Keith from Kennewick, WA
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[3]

• Nothing.
• It is old and dirty.

“The hotel needs a complete remodel. The sink in my room had six inch black cracks in it. All the carpets need replaced.”

Jul 20, 2008 by Melissa from Beaver Dam, WY
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[6]

• Good location. Easy to get to.
• The first two rooms we were to stay in. The patio door was leading out to the parking lot had no locks. The previous locks had been mangled and missing.

“Not a three star by any means. Room was good. Carpet was clean and newer, bed was comfy. Blanket was clean, comfy, and new. Bathroom needs updating (and a good scrubbing). Cannot believe the patio doors had no locks!”

Jun 4, 2008 by Barb
Overall Rating: 8

• I
  liked the fact that they had a pool inside and out, they had a pleasent out side area.

“The beds were very comfortable. They had a place where you could grill and be out side with family members.”

May 14, 2008 by Jennifer from Xenia, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• We had a computer in our room to access the internet. We didn't even take our laptops out of the car.
• The pillows were too hard for me.

“The Quality Inn was wonderful. We traveled to South Bend for my granddaughter's first birthday. There were six of us staying in two rooms. Both of the rooms had computers making it unnecessary to bring our laptops out of the car. My daughter, son-in-love and my other granddaughter joined my husband, my teenage daughter and myself and we all had a great time. The pool and hot tub were clean and welcoming as was the game room and fitness room.”

Aug 29, 2007 by Robin from East Aurora, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[9]

• Friendly staff.
• Smell and cleanliness.

“It was adequate for the price I paid. The staff was very friendly and that means a lot to me. I would return.”

Jun 19, 2007 by Ang from North Vernon, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Outdoor heated pool along a small waterway, additional indoor pool; friendly, helpful staff with quick response to our needs.
• Clogged showerhead, found French fry behind nightstand, room located away from pools.

“Great location, quick & easy check-in, excellent customer service, excellent outdoor heated pool - perfect temperature, choice of indoor pool. Many choices at continental breakfast. Older hotel with some cosmetic issues; needed new showerhead. Overall, we'd stay there again.”

May 28, 2007 by Linda
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[5]

• The Japanese steak house across the street.
• Lax security; grungy entrances, hallways and bathrooms; parties in parking lot.

“The staff was helpful over the phone, but when I arrived the reservation area reeked of cigarette smoke. I had a choice of a building with the rooms accessed through an interior corridor or a building with the rooms accessed from the parking lot. I choose the interior corridor building for safety reasons. The building had an outside door with a key access lock. I later discovered that the lock did not work. The entrance area and hallways were shoddy. The room was passably furnished, but the bathroom should have been remodeled ten years ago. A huge crack ran the entire depth of the sink and the hardware in the sink and tub were old and rusty. The bathroom was worthy of a truckers' special, one-star motel. When I left my room to go to dinner, I was amazed to see a bar-b-queue taking place in the parking lot. Two rooms were occupied by a group of young men who had the room doors open, folding camp chairs set up on the walk way, coolers at the ready, and a bar-b-queue grill with flames two feet high. Given that this is a college town, I am guessing this a frequent occurrence. As for dinner, skip the grill and head across the street to the Japanese steak house.”

May 26, 2007 by Paul from Tucson, AZ
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[4]

• Parking.
• 5 foot tall showers.

“Book at the holiday inn express across the street.”

Jan 23, 2007 by Noah from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location and amenities.
• Too much chlorine in pool and hot tub.

“Good hotel in great location of the toll road. We were playing a concert in downtown south bend and this hotel was under ten minutes away from the Morris center.”

Oct 18, 2006 by Rita from North Bend, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Clean, comfortable room; good map to popular nearby locales.
• Breakfast. Front office staff not on duty.

“Clean accommodations, conveniently located, with good direction map to local attractions. Room immaculate; public areas less so. Priced higher than perceived value.”