Quality Inn University

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User Reviews for Quality Inn University, South Bend

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May 14, 2008 by Jennifer from Xenia, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• We had a computer in our room to access the internet. We didn't even take our laptops out of the car.
• The pillows were too hard for me.

“The Quality Inn was wonderful. We traveled to South Bend for my granddaughter's first birthday. There were six of us staying in two rooms. Both of the rooms had computers making it unnecessary to bring our laptops out of the car. My daughter, son-in-love and my other granddaughter joined my husband, my teenage daughter and myself and we all had a great time. The pool and hot tub were clean and welcoming as was the game room and fitness room.”

Aug 29, 2007 by Robin from East Aurora, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[9]

• Friendly staff.
• Smell and cleanliness.

“It was adequate for the price I paid. The staff was very friendly and that means a lot to me. I would return.”

Jun 19, 2007 by Ang from North Vernon, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Outdoor heated pool along a small waterway, additional indoor pool; friendly, helpful staff with quick response to our needs.
• Clogged showerhead, found French fry behind nightstand, room located away from pools.

“Great location, quick & easy check-in, excellent customer service, excellent outdoor heated pool - perfect temperature, choice of indoor pool. Many choices at continental breakfast. Older hotel with some cosmetic issues; needed new showerhead. Overall, we'd stay there again.”

May 28, 2007 by Linda
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[5]

• The Japanese steak house across the street.
• Lax security; grungy entrances, hallways and bathrooms; parties in parking lot.

“The staff was helpful over the phone, but when I arrived the reservation area reeked of cigarette smoke. I had a choice of a building with the rooms accessed through an interior corridor or a building with the rooms accessed from the parking lot. I choose the interior corridor building for safety reasons. The building had an outside door with a key access lock. I later discovered that the lock did not work. The entrance area and hallways were shoddy. The room was passably furnished, but the bathroom should have been remodeled ten years ago. A huge crack ran the entire depth of the sink and the hardware in the sink and tub were old and rusty. The bathroom was worthy of a truckers' special, one-star motel. When I left my room to go to dinner, I was amazed to see a bar-b-queue taking place in the parking lot. Two rooms were occupied by a group of young men who had the room doors open, folding camp chairs set up on the walk way, coolers at the ready, and a bar-b-queue grill with flames two feet high. Given that this is a college town, I am guessing this a frequent occurrence. As for dinner, skip the grill and head across the street to the Japanese steak house.”

May 26, 2007 by Paul from Tucson, AZ
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[4]

• Parking.
• 5 foot tall showers.

“Book at the holiday inn express across the street.”

Jan 23, 2007 by Noah from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location and amenities.
• Too much chlorine in pool and hot tub.

“Good hotel in great location of the toll road. We were playing a concert in downtown south bend and this hotel was under ten minutes away from the Morris center.”

Oct 18, 2006 by Rita from North Bend, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Clean, comfortable room; good map to popular nearby locales.
• Breakfast. Front office staff not on duty.

“Clean accommodations, conveniently located, with good direction map to local attractions. Room immaculate; public areas less so. Priced higher than perceived value.”

Apr 25, 2006 by Cindy from Delphos, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[8]

• They responded to requests quickly.
• The roll away bed was of poor quality, it broke and nearly hurt my son.

“It was adequate for a place to sleep. I doubt I will stay at this hotel again.”

Feb 22, 2006 by Katie from Arcata, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[8] • Location:[9]

• Good location/excellent free breakfasts/nice staff.
• Room heater did not work/ very cold in room with bitter cold weather outside (about 0 degrees).

“I would have loved my stay at this motel if the room heater had been adequate. It was very cold in the room and had a hard time sleeping. They did provide extra blankets, but felt heater should have been better. Great location to University of Notre Dame and airport. Easy to find. Nice staff.”

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Amenities at Quality Inn University, South Bend

AM/FM Alarm Clock Bar/Lounge Bus Parking Coffee Maker in Room Continental Breakfast Copy Service Desk with lamp Electronic Door Locks Exercise Gym FAX FEMA Approved Free Airport Shuttle Free Local Telephone Calls Free Newspaper Game Room Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Iron Laundry/Valet Services Modem Lines in Room No Smoking Rooms/Facilities Outdoor Parking Parking Pets Allowed Picnic Area/Tables Play Ground Ramp Access to Buildings Restaurant Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking Wake-up Service