Candlewood Suites Phoenix/Tempe

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User Reviews for Candlewood Suites Phoenix/Tempe, Tempe

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Oct 24, 2009 by Susan from Spokane,WA
Overall Rating: 10

• Great hotel.
• Continental breakfast would be nice.

“We were very happy with our stay and a great place.”

Jul 23, 2009 by Nichole from Tucson,AZ
Overall Rating: 1

• Customer service was horrid!

“My room smelled and there were left over beer cans from the previous visitors. Front desk attendant seemed as if this were a normal occurrence. I was traveling with a toddler and he was the one to find the beer can, had he drank from it this Chain would not only be getting a bad review, they would have had a lawsuit on their hands. I was very unhappy with the Candlewood Suites in Tempe.”

May 18, 2008 by Ally from Glendale, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• I liked all the convenience of the food, laundry room, and DVD rental.
• The couch is small, no DVD in room, and lots of business people.

“Recommend if on business.”

Apr 10, 2008 by Mike J. from Tualatin, OR
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[7]

• The location only.
• Cleanliness was lacking, amenities were lacking small rooms, hotel booked a birthday party and kids were running all over the hotel, took over pool.

“Not up to par, as well as no staff on duty, 1 star rating at best.”

Mar 26, 2008 by Jennifer from Corona, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was very traveler friendly with many bonus amenities.
• Needed better fitness facilities.

“Exceeded expectations. There were many free services with this hotel that I wish others would offer such as free laundry and movies.”

Mar 26, 2008 by Phyllis from Portland, OR
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• Honor system in-hotel store.
• 2 phones, one not working; uncomfortable chairs.

“Very convenient location, easy parking, good services nearby. Friendly staff.”

Mar 21, 2008 by Margaret from East Aurora, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Clean and smelled good.
• We didn't specifically ask for a non-smoking room and I could smell smoke, not good.

“The hotel was clean, smelled good, and had a nice workout facility.”

Mar 21, 2008 by Mary from Lakeside, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] •

• Great service when the unexpected happened.
• Smell of cigarettes seeped into our room from upstairs.

“Unusually roomy for an extended stay hotel, and the staff were incredible.”

Mar 20, 2008 by Janie from Safford, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It has a "at home feeling".
• The hallways needed vacuumed.

“It had all the comforts of home. You could relax and enjoy your stay. I would stay again.”

Mar 6, 2008 by Kathleen from Northbrook, IL
Overall Rating: 1
Cleanliness:[7] • Staff:[4] • Location:[8]

• Clean.
• Claimed hotel was "full", no rooms available, no "rollaway", etc.

“We had a party of 3, booked a room with 2 double beds. When we checked in (early in the day) the hotel put us in the smallest room with one queen bed. Also they claimed there were no rollaway either. So one of us had to sleep on the floor for 5 nights. The hotel was not helpful at all.”

Mar 4, 2008 by Andrea from Albuquerque, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Great location. Right next to the mall and close to nightlife.
• I did not like the lobby there was not much to it.

“Hotel was very easy to find and was close to a lot of restaurants and the mall which has a movie theater. Bed was comfortable. Room was clean. I would not choose this hotel as a romantic getaway stay its more for business and probably single travelers. They do not have king size beds.”

Mar 3, 2008 by Bobbie from Payson, AZ
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[6]

• I liked the larger bathroom.
• The bathroom floor was dirty, dirty sheets, dirty couch.

“DO NOT stay here! Make sure you spend a little bit more and stay somewhere else! The floor was dirty; hair on the floor, in the shower, the couch had food crumbs on it, not vacuumed off! The sheets had hair on them and the carpet was dingy. It's not worth it! Very overpriced! They don't even have a human tending the front desk until 10:00 am! Come on! People like us check out earlier than that, we didn't even get a receipt because no one was there!”

Feb 27, 2008 by Lynn from Tucson, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Inside openings to the rooms was a big plus.
• Only had one queen bed in every room.

“The hotel was very clean and the staff was very helpful. The rooms were very comfortable and everything was in working order. This was a great place to stay.”

Feb 27, 2008 by Genese from Sierra Vista, AZ
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[5]

• Location, atmosphere, staff friendliness, availability.

“The hotel was fine. It suited my needs.”

Feb 26, 2008 by Yomama from Flagstaff, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great room friendly staff.
• Only got what was left over 5 (2A) (3Kids) people in a room with only a double bed.

“Very clean and convenient staff very friendly.”

Feb 23, 2008 by Fahim
Overall Rating: 8

• Clean good with micro wave and fridge that gives you comfort like home.

“Over all the hotel was conveniently located with cozy room and friendly staff.”

Sep 6, 2007 by Crystal from Idaho Falls, ID
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• We were able to cook dinner and save money.
• The roll away bed was broken and we were unable to get another one.

“I enjoyed my stay! It was located right off the freeway and was easy to find!”

May 29, 2007 by Ashia from Queen Creek, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Cleanliness, the snack shop.
• Nothing.

“This hotel served its purpose for me. I had a very pleasant stay. Location was perfect.”

Apr 26, 2007 by Pennie from Amory, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel staff was very helpful with our accommodations.
• None.

“Enjoyed my stay and would have no problem staying there in the future.”

Apr 26, 2007 by Robert from Prescott, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• 24 hour honor pantry.
• Very aggressive/eager housekeeping staff knocking on door very early.

“With the exception of an overly-eager housekeeper, absolutely no deficiencies noted. A wonderful experience.”

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Amenities at Candlewood Suites Phoenix/Tempe, Tempe

AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Bathroom Telephone CD Player Coffee Maker in Room Connecting Rooms Copy Service DVD Player Desk with lamp Exercise Gym Extended Stay FAX Fire Alarm with Light Golf Guest Laundromat Hairdryers Available High Speed Internet Access In Room Movies

Iron Kitchen Laundry/Valet Services News Stand Outdoor Pool Parking Pets Allowed Phone with speaker Pool Radio Refrigerator Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable VCR Video Checkout Wake-up Service

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