Chase Park Plaza

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May 31, 2009 by Milton from NY, NY
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[7]

• Great location.
• Horrible service.

“The room they gave us (party of 3) was the smallest room of in the hotel, bathroom had no bathtub. Called the front desk to ask for another room as I needed a bathtub to give my 4year old a bath. Was told that the hotel was booked and that I should have asked for a bathtub when making a reservation. The shower didn't work right and it took 3 visits by their engineers to fix it. The internet didn't work and they had to send someone up after a long tech call. The closet door opened inward blocking the hangers, etc so it can only be used if you step in and close the door behind you. Terrible experience the room was awful, my wife fell asleep on the chair while waiting for them to fix the shower and my daughter didn't get her bath. Definitely will not be guests there again.”

Mar 14, 2007 by Matt from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Has a movie theater!
• Room was well appointed, but a bit small.

“Beautifully restored, independent hotel in St. Louis' central west end. Restaurant is great, innovative dishes and really delicious. Lots of amenities, courteous staff, and the smell of popcorn from the movie theater wafts through the lobby all day.”

Aug 14, 2006 by Chris from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Rooms were very nice.
• I reserved a king bed suite and it took me going to 4 rooms before they got me to the correct room with a king bed which wasted an hour of our stay.

“Rooms are beautiful and spacious. Very pleased with our stay once they got us to the correct room we reserved. They kept trying to give us a queen bed saying it was a king bed and the room service food is just okay but the restaurants in the hotel are Excellent!”

1 of 1 people found this review helpful.

Apr 27, 2006 by Tim from Mason City, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• I liked the local area eateries and shops.
• The room was dusty and the air conditioning didn't work very good.

“This is a beautiful hotel with a very professional and serving staff. We did have a problem with the air conditioning not working right so the hotel took $75.00 off our bill. We loved being able to walk to the local area eateries and shops. The restaurants and bars in the Hotel are very nice and the food and drinks excellent. The room was clean but could of used a little more dusting. We did enjoy our stay.”

Mar 29, 2006 by Robert from Ofallon, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Much like hotels of the past. Felt like a respected guest.
• No "smoking" rooms available

“One of the grand hotels of St. Louis, recently renovated. Growing up in St. Louis, I think it part of the historical psyche of folks who couldn't afford to stay there in their younger years. Exceeded my expectations.”

2 of 2 people found this review helpful.

Mar 24, 2006 by Gary 5. from Springfield, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Nice size room, kitchenette, lots closet space.
• Construction noise at 8 am, poor TV reception, restaurant.

“Great size room (suite) with kitchenette suitable for long term stay, construction noise started at 8 am constant pounding, they said bathrooms being enlarged. Two other people in restaurant for breakfast, yet slow service. Television was 1980's vintage and poor reception, limited channels. Not up to snuff for four star.”

1 of 1 people found this review helpful.

Mar 8, 2006 by Marisa from Warren, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Classy.
• Snooty staff, small bathrooms and static TV.

“This hotel was awesome! We stayed in a Queen Suite which had a full kitchen, living room and bedroom. The downside is the bathroom is half the size of a regular hotel or motel bathroom and the TV was small with bad reception. It was kind of a shock considering the room we had. Everything was high end and then fell seriously short when it came to the TV and bathrooms. My only advice is to dress up even when checking in; we arrived late after a long car ride and were treated like Julia Roberts in Pretty Woman all because we were wearing jeans- designer I might add.”

1 of 1 people found this review helpful.

Amenities at Chase Park Plaza, St. Louis

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room N No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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