Candlewood Suites Salt Lake City-Airport

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User Reviews for Candlewood Suites Salt Lake City-Airport, Salt Lake City

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Dec 1, 2009 by Rick from Kuna,ID
Overall Rating: 7

• Close to airport and has a kitchen.
• The bed was not made and could not get a hold of the staff.

“1st night was great and the 2nd night was not as good because the bed was not finished being made up and we could not get a hold of any staff at 10 pm when we arrived.”

Sep 14, 2009 by Elaine from Montgomery,AL
Overall Rating: 5

• Good location and very friendly staff.
• No shade in the parking lot.

“The room was basic hotel issue, but clean. Very close to the airport and downtown. Desk personnel were very nice and friendly. Also allowed video checkout with no charge. Only thing I could say was the stove was missing a part and the silverware was short several items but as we were only staying overnight, this was not a problem. Would stay again.”

Aug 28, 2008 by Helen from Woodbury, TN
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[8]

• Quiet, near airport, could make your own meals.
• Dirty carpet.

“It was a nice quiet private place to come to relax and rest, after a busy day.”

Aug 28, 2008 by David from Boise, ID
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• The self-serve 'on your honor' room with snacks.
• Didn't feel very clean.

“Close to downtown. Good for multi-day use as has refrigerator and stove.”

Aug 21, 2008 by Kelly from Preston, ID
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• The bed was comfortable and the shower had plenty of pressure.
• The room looked about 20 years old. The carpet was terribly stained and disgusting.

“Would not travel to this hotel with children of any age. Bed situation is poor and the carpeting was old, stained and disgusting looking. The nice thing was the full kitchen, but we did not use.”

Aug 5, 2008 by Barbara from Mesa, AZ
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[4]

• Maybe its location.
• The service, the room, the whole experience from when I walk in.

“I was greeted by a women at the front desk rudely, who was upset at the price and made it know. Then when I ask if I could upgrade she told me they were full which was not true. The room was old and junkie, had no internet service and had two twin beds for 4 people. When I check out they try to charge me for items which were not mine and I had to fight over that. It was just an unpleased night. When I asked for a change they were just rude. I will be writing the hotel also.”

Jul 29, 2008 by Teresa from Hyrum, UT
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[7]

• Nothing.
• No queen sized beds.

“Asked for a room with 2 beds, we were sent to 3 rooms on the third floor before we were able to get a room with 2 twin beds.”

Jul 21, 2008 by Susie from Bridgewater, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean and safe and location was great.
• No free tooth brush.

“This was a nice stay. Every thing was clean. Location from the airport was great. Staff was nice. I would stay again.”

Jul 9, 2008 by Grant from Providence, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The location was convenient and the hotel was very quiet.
• Nothing comes to mind.

“Very pleased with this hotel. Quiet and comfortable with easy access to the city.”

Jul 8, 2008 by Elizabeth from Price, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed the set up and size of the bathroom.
• The fact that there are no double beds in the facility.

“It was clean and comfortable with a very accommodating staff. I enjoyed my short stay.”

Jul 2, 2008 by Amber from Portland, OR
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[6]

• It was a good location at the airport.
• No lobby.

“Upon arrival we found the air conditioner in the room was not working. They moved us to a different room. It was a twin bed unit. They had no other rooms and were not willing to try to fix the a/c. The room was tiny. The floor was dirty. The airport shuttle was unreliable. I waited for 45 minutes to go to the airport though I reserved the shuttle the night before. They close the front desk after 11:00 pm. No wireless internet service, DSL only. Continental breakfast advertised but not available in the morning.”

Jun 28, 2008 by Pamela from Lava Hot Springs, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location was great for airport and highway access.
• Room ventilation system.

“This hotel was great for the price, the room was comfortable and large enough. The ventilation system was a wall mount system with a separate thermostat. It was loud and blew air directly onto the bed, making it distracting. There was no parking by the lobby for when you checked in, which was a bit of a nuisance. It was easy to get to the hotel from the airport, is right near the off airport parking lots and had quick access onto the highway. Very convenient, if not scenic.”

Jun 10, 2008 by Bettina from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was clean and spacious.
• The mattress was too hard.

“This motel was great. Location was convenient and safe. Clean, big room, friendly staff, inviting inside and out. The only bad thing, our mattress was really hard and made my back hurt.”

Jun 4, 2008 by Debbie from Crawford, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Close to airport.
• Pillows were flat.

“For a night's stay before our flight the next morning, the hotel was adequate. I got what I expected, based on the price.”

Jun 2, 2008 by Jim from West Palm Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location.
• Nothing strikes me.

“Close to airport and quiet. Just fine for an overnight or longer stay.”

May 22, 2008 by K from Idaho Falls, ID
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient to airport clean and inexpensive.

“Nothing fancy but it is close to airport and clean.”

May 3, 2008 by Joe
Overall Rating: 9

• I liked the 24/7 hotel market with honor system for needed items.
• I ended up in a twin bed. I would have enjoyed a full.

“Great value hotel. Perfect for weekend trips or budget business travelers on the go with last minute planning. I've stayed at the Candlewood before on both business and pleasure travels. I like the kitchen setup so I don't have to eat out all the time. I enjoy preparing my own meals, it helps me relax, feel at home away, and unwind.”

Apr 29, 2008 by Jon
Overall Rating: 8

• The hotel was clean.
• The rooms only had 1 queen bed. The TV had problems.

“The hotel was clean and nice for the most part, but it's not kid friendly. the rooms only have one queen size bed in the room, not good if your traveling with kids. I had my thirteen-year-old son with me.”

Mar 31, 2008 by Shawn
Overall Rating: 10

• Good value.
• Nothing.

“Good hotel, is like a small apartment/condo with kitchen, great value.”

Jul 9, 2005 by David
Overall Rating: 10

• I liked the friendly and accommodating service.
• Just a little difficult to find at first coming from the north.

“Just there one night; everything was of good quality. I'd stay there again.”

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