Hotel Monaco

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User Reviews for Hotel Monaco, San Francisco

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Jun 18, 2009 by Karl from Woodland,CA
Overall Rating: 10

• Absolutely fantastic, style, service, everything.
• Location is a bit dicey.

“I loved the rooms, the lobby, and everything about this hotel!”

Jun 8, 2009 by Elizabeth from El Cerrito,CA
Overall Rating: 9

• Decor was great.
• Rooms were on the small size.

“Felt great.”

Jun 4, 2009 by Rachel from Gold River,CA
Overall Rating: 10

• Relaxing, clean, great location, exceptional value!

“My husband and I had an amazing time. Priceline gave us such a great value for our money. We have visited many 4 and 5 star hotels, and this was one of our favorites. They have an amazing spa facility, very relaxing. The rooms are small - like all of San Francisco - but we felt like it was the most warm and romantic location we have been so far!”

May 14, 2009 by Amber from Portland,OR
Overall Rating: 7

• When I got lost I called the hotel and they gave me directions. They also recommended good places to eat.
• It cost fifty dollars to park my car. I parked on the street instead and got towed. Bad Bad experience.

“The Hotel Monoco was very easy to find. The staff were attentive. I got a very good price on priceline but they put me in a tiny room and would not do any upgrade for less than regular price. Also, this is one of those hotels where everything is for sale. My whole room was like a little store.....the robes, pj's, snacks everything was for sale. I would think a 4 star hotel room would be above this sort of penny pinching. I found it tacky. I would rather not have to deal with spending money in my little room.”

May 9, 2009 by Bonnie from De Pere,WI
Overall Rating: 10

• An absolutely charming, quaint hotel.
• No parking. The bed wasn't very comfortable.

“So charming and quaint. Our room, even though small, was so cozy and comfortable. The staff was great. The afternoon wine tasting was a fun idea.”

May 4, 2009 by Krissa from Cornwall,VT
Overall Rating: 10

• For the price it was excellent and exceeded our expectations.

“The hotel is a boutique hotel and quite nice. Rooms were adequate in size, though the bathroom was large. The staff always welcoming and helpful and the location was good.”

Apr 30, 2009 by from San Diego,CA
Overall Rating: 10

• Great place to stay in terms of feel, service, food, room, and value.
• No complaints.

“I would recommend Hotel Monaco for business or leisure travel.”

Mar 29, 2009 by Scott from Lorain,OH
Overall Rating: 8

• Quaint style and
  very friendly staff.
• Room was very small; not as anticipated by descriptions.

“The Monaco was very inviting from the time you walked in the lobby. Very stylish room but on a much smaller scale.”

Mar 24, 2009 by Marion from Vancouver,Canada
Overall Rating: 10

• The ambiance of the hotel room was excellent! It was very warm and romantic and I wanted to stay longer.
• The clothes in the closet (particularly the boxers and socks) were nice, but unnecessary.

“Hotel Monaco is all more. The staff is helpful and friendly, and the room was perfect from the cleanliness and the decor to the Aveda bath products.”

Mar 21, 2009 by Nancy from Greenwich,CT
Overall Rating: 10

• Wonderful decor.

“A boutique hotel with a marvelous aesthetic and helpful staff.”

Jan 14, 2009 by Martina from Gymea Bay,CA
Overall Rating: 10

• It was unique, warm and welcoming.

“Upon arrival, I found the staff to be helpful and willing to assist me with my every needs. Upon checkout they happily stored my bags and allowed me the continued use of the facilities whilst I waited for my pickup to the airport.”

Jan 7, 2009 by Maria from Palo Alto,CA
Overall Rating: 1

• Nice presentation of lobby even if it was quite small.
• Snobby restaurant hostess. I asked a question and she was giggling and laughing and said sorry.

“The front desk was not accommodating, there is no front temporary parking for check-in.”

Jan 7, 2009 by Brandon from Folsom,CA
Overall Rating: 10

• Service was FANTASTIC!
• Not a great view.

“This place was awesome! Ambiance was great and the service by the staff is something to write home about! Had silverware delivered to our room and was there within the minute! Everyone was very polite and helpful! I wasn't thrilled about the view I had from my room. Overall, I will look to stay in this hotel every time I am visiting San Francisco!”

Dec 4, 2008 by Bob from Fresno,CA
Overall Rating: 10

• Everything.

“Great place, would love to stay here everytime I come to San Francisco. Staff was friendly. Sitting room with coffee and newspaper along with fireplace was nice. Both restaurants were great.”

Aug 24, 2008 by Eugene from San Jose, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, helpful staff; clean, attractive room; beautiful modern decor; free, evening wine-tasting, Hors d' Oeuvres.
• Room was very small, seemed overly-stuffed with decorative items.

“A very pleasant hotel experience. The staff was friendly, helpful, with good suggestions for parking, etc. Conveniently located near Union Sq. and the Theater District. Easy access to all forms of transportation. Would recommend it highly.”

Aug 18, 2008 by Larry from Folsom, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• One of, if not the nicest hotel in San Francisco.
• When it was time to go, I didn't want to leave.

“Wonderful people, comfortable beds, nice facilities. This place rocks!”

May 19, 2008 by Elisa from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service was impeccable, clean, great location, great amenities.
• The spa was closed, grand cafe very bad service and food.

“We had a safety issue and the service staff were amazingly efficient and effective with the solution they gave us. We got an upgrade in less than 1 minute and we received all the help needed. There was an excellent follow-up of the problem by the front desk p.m. manager is definitely an asset to the company, good for you!”

May 17, 2008 by Karen from Fortuna, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff is absolutely wonderful! The hotel was spotless and beds were like a cloud!
• Nothing!

“This hotel is one of the best in Union Square. We've stayed here several times and they are always wonderful to us. The rooms are spotless and the beds are like sleeping on a cloud. They have long-term employees so you see a familiar face when you check in. The extra amenities like the wine & cheese, neck massages and pet friendliness makes this hotel so welcoming.”

May 16, 2008 by Fran from Chicago, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[4]

• It is close to Union Square and the cable cars.
• The spa was closed and the gym was nasty.

“This is not a 4 star hotel. The spa was closed. The decor is unique.”

May 13, 2008 by Don from Penngrove, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Service was great, hotel was very clean, staff was great.
• Did not get king size bed like we called and asked for.

“Overall we had a good stay and if we went back to that area in the city we would stay at the hotel if given the chance.”

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Amenities at Hotel Monaco, San Francisco

(Mon-Fri) from 7am - 10am to the Financial District 24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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