Candlewood Suites Rockford

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User Reviews for Candlewood Suites Rockford, Rockford

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May 28, 2008 by Lou from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Nice rooms--very roomy.
• Desk called to see if we were going to check out even though it hadn't passed time to checkout.

“I would definitely recommend this hotel--it is no frills but whether you are staying overnight or for a long stay the rooms are really nice.”

May 7, 2008 by Jeff from Hartland, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful room at an excellent price.
• A pool would be nice, but it was not really setup for kids.

“Great. One of the nicest rooms I've ever had.”

Apr 24, 2008 by Pat from Mason City, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Beautiful room with many things available in room such as DVD and VHS players and tapes.
• No problems at all.

“Upon entering we were greeted warmly. They were going through some renovations to make guests better provided for. The room was beautiful with complete kitchen with microwave popcorn ready to pop. We had a choice of pillow firmness which I have never had before. Upon leaving there was a note in our key holder that we were invited to choose a can of pop "on the house". The venting machines were on "the honor system whereby you write your room number and it would later be charged to you. Upon arriving at home we discovered our phone charger had been left. We called and they put it aside for our daughter in Rockford to pick up.”

Oct 25, 2007 by David from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very friendly staff.
• Curtains didn't fully close.

“Overall the design and location of the hotel were excellent. Rooms are spacious and bed was very comfortable. Only improvement would be to have a business center with internet access for those who didn't bring their laptops to access the wi fi internet access at the hotel.”

Sep 12, 2007 by Heather from Orland Park, IL
Overall Rating: 3
Cleanliness:[10] • Staff:[7] • Location:[10]

• Staff was helpful; room was well-equipped for a long or short stay.
• Not a good hotel for more than 2 people; room was small with only one small bed.

“I was disappointed because I was told that if I checked in early enough, I might get a room with two beds because I was staying with my three sons. I was told if not, I would at least get a rollaway bed. When I arrived, only three hours after check-in, there were no rooms available with two beds and there were no rollaway beds either (They said that they weren't clean from the day before.) I was a bit annoyed because now we had to go to Wal-Mart and buy sleeping bags to accommodate all of us. Needless to say. Very disappointed and not a good deal after all, when I added in the sleeping bag prices (which I had at home, had I known I would need them; Lesson learned!).”

Sep 12, 2007 by Diana from Lakeville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Awesome bed.
• Parking.

“It was a good stay at Candlewood. The bed was very good but we had an issue with the parking. After we came back from our event that we went to, there was no parking and we were directed to park in a handicapped spot. There were not enough spots for the visitors and some people took up 2-4 spots with their vehicles.”

Sep 12, 2007 by Leisure T. from Saint Charles, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Snack room.
• Staff did not clean up my room after 1st nights stay.

“Slightly better than average hotel in terms of cleanliness. Had kitchenette. Few other amenities.”

Jul 5, 2007 by Dan from Indianapolis, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Previous stays at this chain had been enjoyable.
• Lack of ice available upon check in.

“Satisfactory.”

May 30, 2007 by Susan from Mountain Lake, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was like getting my own apartment for one night!
• It was all good!

“ANA, at the front desk was very sweet. They even call your room after 10-15 minutes after you get in to see if you have any questions. There were dishes and silverware in the cabinets and a collection of movies you could borrow from. A full size fridge and a dishwasher would be a great thing for people that have to stay on business for more than a few days! Free guest laundry also! It was excellent!”

Mar 29, 2007 by Sheryl from Greenwood, IN
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[7]

• Size of room was great, spec. With sofa to sit on.
• Sheets did not look clean/fresh - wrinkled, stain on blanket.

“It was okay, but not worth the price. The sheets being wrinkled and "used" looking was very unsettling. But I made do with placing towels on the bed.”

Mar 21, 2007 by Jackie from Bloomington, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• It was very comfortable.
• Room did not have guide to TV channels, had to guess and channel surf.

“My room was nice. It had more channels to pick from than most of the hotels I have stayed at in the Rockford area. However, the carpet was very spotted and looked dirty. Public areas were not marked well so it was hard to find them. All in all it was a nice stay and may use it again when visiting my son.”

Oct 3, 2006 by Connie from Decatur, IL
Overall Rating: 9
Cleanliness:[5] • Staff:[2] • Location:[1]

• Location was good and easy to get to.
• The bedspread was all sticky and bath was not super clean.

“It was okay. Good for the price we paid.”

Sep 26, 2006 by Anthony from Smyrna, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Comfortable Beds.
• Nothing.

“I enjoyed my stay, great place for the price I got it at. I would go back there if I ever needed to.”

Sep 10, 2006 by Mike from Washington, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Candle wood Pantry.
• Video library.

“We never have stayed at a Candle wood Suites before. It would be a great place to stay on a long trip away from home. The room and kitchenette make it feel more like being at home than a hotel room. Of the perks listed, we enjoyed the "Candle wood Pantry". You could pick up breakfast and snack items right there for grocery store prices. You pay on the honor system or can charge to your room. Very nice. Could also do your own laundry for free. Could be helpful during a long stay. They advertised a video library. Have to look over the counter at the front desk. Didn't like the set up, and not much choice. The front desk is a little slow, so try to beat the rush for checkout in the morning. Very quiet, few kids. Worth a second look.”

Jul 21, 2006 by John from Galena, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Quiet location and no hallway noise.
• No maid service on a daily basis.

“Having no maid service is OK if you are staying a couple of days but I expected that they would check the room and replace such expendables as tissue and coffee packets. Otherwise everything was very comfortable.”

Jul 16, 2006 by Stacie from Ozark, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[6]

• It is a studio hotel thus has full kitchen including dishes!
• Staff was difficult to find when we needed help.

“Nice studio type hotel located near other hotels. Great place to stay if you do not want to eat out.”

Jul 12, 2006 by Erik from Wauwatosa, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Room was spacious, clean and well equipped.
• No pool.

“This hotel was perfect for our one-night stay. We arrived late (11pm) but had no trouble getting checked in. The room was clean, spacious and well-equipped. Our room came with a sofa/hide-a-bed but most rooms do not have this. We were pleasantly surprised to find a bag of microwave popcorn in the microwave.”

Jul 9, 2006 by Steven from Bolingbrook, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The location.
• One bed would like to see two beds per unit.

“Overall good experience like the grill in the back and the people were friendly and helpful.”

Jun 7, 2006 by Kelly from Quincy, IL
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• Location, friendliness, breakfast - lobby, public areas nice.
• Needs more through cleaning of the guest rooms and updating to the rooms.

“Conveniently located. Larger studio room, large bathroom - nice with a family. Kitchen has full refrigerator w/ice maker, dishwasher, cook top and microwave. Public areas are up to date, our room needed some updating, everything was well worn. Room was not unclean, but not spotless either. Would stay there again, but would like to see the updates made and cleaning to be more through.”

May 11, 2006 by Greg from New Albany, IN
Overall Rating: 9
Cleanliness:[8] • Location:[8]

• Nice staff breakfast was good touch.
• Couch had iron burn marks on it in the room.

“Candlewood was clean, easy to get to, friendly staff well worth the money spent.”

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Amenities at Candlewood Suites Rockford, Rockford

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub CD Player Coffee Maker in Room Copy Service Desk with lamp Exercise Gym Extended Stay FAX Fire Alarm with Light Golf Guest Laundromat Hairdryers Available High Speed Internet Access Iron

Kitchen Kitchenette Laundry/Valet Services Modem Lines in Room Multilingual Parking Pets Allowed Phone with speaker Radio Refrigerator Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable VCR Vending Machines Wake-up Service

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