Candlewood Suites Silicon Valley/San Jose

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User Reviews for Candlewood Suites Silicon Valley/San Jose, Santa Clara

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Apr 9, 2008 by Angela from Pasadena, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[7]

• Location.
• The pillows smelled like mildew.

“It was OK, but that's it. I'd say it's a one-star motel at best. The halls smelled from cooking food, the pillows smelled like mildew, the TV didn't work when I came into the room and when I called downstairs about it the desk clerk told me to reconnect the cable to the DVD player. So I had to pull out the very heavy TV and figure out what the problem was. Finally, when I told the clerk the some kind of whining noise was coming from the vent in the bathroom, she told me she could have maintenance look at it "tomorrow." That was no help in terms of sleeping in a quiet room tonight since I would be gone tomorrow.”

Mar 22, 2008 by Alyssa from West Sacramento, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[4]

• They have an "honor system" good if you dont have cash on hand.
• Smoking rooms, bed not big enough and bad location.

“The lady checking me in was rude and gave me a smelly smoking rude telling me thats all they have. Twenty minutes later while I was trying to connect to the internet, I called the front desk and guy answered I asked him to change me rooms and he gladly did. Overall not happy with this hotel and would not stay here again.”

Mar 19, 2008 by Flo from Garland, TX
Overall Rating: 4
Cleanliness:[1] • Staff:[2] • Location:[8]

• It has kitchenette where we can heat our left over food.
• Its very dirty, smells like Indian food. We had to request another room.

“I will not recommend this hotel to anybody. Its old and very dirty. We had to request for another room because upon check-in, there was strong smell of Indian food. Under our beds, there were lots of crumbs, carpet was very dirty. This hotel needs to do a lot of updating.”

Jan 30, 2008 by Veronica from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very comfortable beds.
• Very close to train station.

“I have stayed at this hotel once before and the trains pulling in and out at night was a little loud. This time I was a bit more at ease with the sound and the hotel manager tried to get me a room on the other side of the hotel that does not face the train tracks. My daughter loves staying here! They have a food pantry where you can buy items on the honor system and you can check out movies to watch (my daughters favorite part)!”

Jan 28, 2008 by Barbara from Monterey, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• In room kitchen facilities, comfortable bed.
• I liked everything.

“Although the room did lack ambiance it was very comfortable with nice linens, a wonderful kitchenette. I would only add wireless internet to my desired features in the room.”

Jan 28, 2008 by Charles from Sacramento, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[6]

• Location near Santa Clara University was great.
• Smoking room was horrible and hall was very noisy.

“I'm glad I only had to stay here one night. Drunk people in the hallway, dogs, loud families that seemed to be living there permanently and my room stunk to high heaven. I had business at Santa Clara University the next morning-and the location was very convenient to the school, but that's about it for the high points.”

Jan 27, 2008 by Bob from Bethesda, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Kitchen amenities.
• Expensive?

“Clean, nice hotel with studio-like rooms (kitchen etc). Slightly on expensive side for me but u can save money by eating in rather than out. Right next to Santa Clara transit station with rail and bus. 20 min. ride to San Jose Downtown or airport by bus # 22 or 10 respectively.”

Jan 25, 2008 by Carol from Kailua, HI
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Price.
• Elevator access far from room.

“Clean, convenient location, long hallways.”

Jan 23, 2008 by Veronica from San Jose, CA
Overall Rating: 2
Cleanliness:[9] • Staff:[7] • Location:[1]

• The hotel would be a great place to stay with children because of the kitchenettes and DVD library.
• The fact that it is located next to a train station.

“If you are a light sleeper or use to a lot of noise through the night, then you would be fine at this hotel. It's very nice hotel with VERY comfortable beds. It's good for long stays with kids if your family can sleep through the trains.”

Nov 13, 2007 by Rhonda from Kalispell, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean and really comfortable bed.
• Hard to find when unfamiliar with the area.

“Check in was very smooth. Staff very friendly and helpful when we needed directions for dinner and then to the airport. Very pleased with the accommodations.”

Nov 7, 2007 by David from Guerneville, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had hob and the room was very clean?
• No pool, air-conditioning made weird noises.

“The staff was very friendly and it is in a very safe neighborhood. There is no pool and the gym is kind of pathetic. The room smelt like a dentists office when you first walk in and if you turned the heat on it smelt like something was burning. The water there is horrible; it looks like you are pouring milk into your glass when you are getting water from any of the faucets, even the one in the kitchen.”

Oct 31, 2007 by Gino from San Jose, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Room was the best part. Clean and nice looking.
• The smell of others cooking creep into our room.

“Overall the hotel was great for the price. Not much to the hotel. Just good for the room only. Only downfall that since there was a kitchen in the rooms. We could smell the meals being cooked from nearby rooms. It wasn't a good smell. Indian type food not our taste or smell.”

Oct 25, 2007 by Jim from Aguanga, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] •

• Clean.
• Only one bed provided for guests.

“No rollaway provided or available. Nice place but that was inconvenient for two men on a short last minute trip. I slept on the floor on a blanket.”

Oct 18, 2007 by Dennis from Vallejo, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very well kept.
• Entrance ways too far from room or parking lot.

“Had a great night sleep.”

Oct 10, 2007 by Scott from Temecula, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very well kept property.
• No restaurant or breakfast.

“Great hotel for the value. Very clean and comfortable. Great value for all the amenities.”

Oct 10, 2007 by Lynn from Live Oak, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and accommodations perfect.
• Long hall we were in the middle.

“Great experience in San Jose.”

Oct 9, 2007 by Scott from Temecula, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great hotel for the price.
• No food offered at hotel.

“Clean and attractive property. The property is very well maintained. The rooms are very nice and have good amenities. A great value.”

Sep 12, 2007 by Aaron from Portland, OR
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Comfort of the beds and arrangement of the room were very high quality.
• The hotel was undergoing extreme remodeling at the time, and things were in disarray.

“I thought the hotel met my standards, and contributed to the overall smoothness of my visit. I surely would stay at the Candlewood Suites again. And the bagel store nearby was top-notch!”

Sep 4, 2007 by Patricia
Overall Rating: 10

• Great bedding! Huge cushy towels! Upgraded kitchen utensils, pots and pans.

“This is a fabulous hotel. The room is very large (I had a queen), includes a full kitchen, free Internet access. Right next to the light rail and Caltrain station, but never once did a train wake me up! Rooms are quiet, spacious, and comfortable. The bed is to die for! Fabulous bedding. Starbucks and Quiznos right across the parking lot.”

Aug 22, 2007 by Rik from Altamonte Springs, FL
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Kitchenette.

“Candlewood Suites is located conveniently close to free transportation to and from the San Jose International Airport, as well as bus lines to downtown. Next door are Quiznos, Starbucks and a Bagel store making quick meals easy. Taxis are also available right out front.”

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Amenities at Candlewood Suites Silicon Valley/San Jose, Santa Clara

AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub CD Player Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Exercise Gym Extended Stay FAX Fire Alarm with Light Free Airport Shuttle Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Kitchen Kitchenette Laundry/Valet Services Modem Lines in Room Multilingual News Stand Parking Pets Allowed Phone with speaker Radio Refrigerator Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable VCR Vending Machines Wake-up Service

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