Doubletree Hotel at The Entrance To Universal

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User Reviews for Doubletree Hotel at The Entrance To Universal, Orlando

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Sep 8, 2009 by James from Slidell,LA
Overall Rating: 6

“The front desk staff were not very accomidating and not willing to provide customer satisfaction”

Aug 9, 2009 by Dominick from Southpoint,OH
Overall Rating: 9

• Hotel cookies was delicious.
• Pool bar was not open.

“2.5 star OK for family travel better suited for business.”

Aug 8, 2009 by Carol from Plant City,FL
Overall Rating: 4

• The beds were comfortable.
• Being able to hear everything through our room walls & door.

“We left this hotel a day early for a much nicer hotel nearby.”

Aug 2, 2009 by Linda from Brighton,IL
Overall Rating: 10

• convienent.close.friendly.affordable
• white wash doors on rooms

“Double tree hotel at the entrance to Universal Studios Florida is a great place to stay. We stayed here during both visits to Orlando. If you are visiting Universal Studios this is a must hotel to stay in.”

Jul 31, 2009 by elly from Defuniak,FL
Overall Rating: 3

• location
• location

“liked the location staff not helpful did not get free ride to the park like i was promised on arrival the place was not very clean and it did not smell good”

Jul 26, 2009 by Julie from Cape Coral,FL
Overall Rating: 9

• Very convenient to Universal, our destination.
• Have to pay for parking and to use the safe.

“Clean, but a few repairs needed to be made in our room. The shower curtain was so long it was difficult to avoid stepping on. Had 2 toilet paper holders, but neither was snug enought to hold a roll of toilet paper. Never had to pay to park at the hotel I was staying at before...wasn't worth $12.00 a night. For such an upscale hotel, I think they could 'afford' to let you use the safe for free. VERY expensive breakfast.”

Jul 25, 2009 by Tom from Stockbridge,GA
Overall Rating: 4

• Beds were comfy, large TV.
• Charged for in-room safe, and also for parking.

“I have never before been charged for the use of the in room safe. We also had to pay an extra $12 a day for parking. Bathtub drain fixture broken. Room had a fridge, no microwave, and a super small 2 cup coffeemaker. We did not use the coffeemaker since it was not very clean.”

Jul 23, 2009 by Phil from Thonotosassa,DE
Overall Rating: 10

• Room and staff
• Location

“Excellent property. Very professional and friendly staff. It is above the high standards which Hilton requires.”

Jul 20, 2009 by Joyce from Fort Lauderdale,FL
Overall Rating: 10

• Close to attractons, friendly, and
  very helpful.
• None.

“Great place to vacation.”

Jul 19, 2009 by Roy from St. Marys,GA
Overall Rating: 1

• location
• crank calls and knock on the door and phone all night. Nothing the hotel staff could do about it.

“Over ran with teen unchaparoned and the staff said they know it is happening but there is nothing that can be done. The kids made life for other guest horrible. They were rude to other guest and spit on the floors and in the elivators.”

Jul 10, 2009 by Ashley from Crystal River,FL
Overall Rating: 9

• Location.
• Parking fees.

“Very nice and clean. Great location and nice staff.”

Jul 3, 2009 by Sue from Hudson,FL
Overall Rating: 6

• Very helpful desk staff.
• The room smelled of mildew odor was terrible.

“Nice and close to Universal. Front desk staff very helpful. The room smelled terribly of mildew, I think. Even a lot of air freshener could not get the smell out. Gourmet cookies at check-in were a nice touch.”

Jun 28, 2009 by David from Immokalee,FL
Overall Rating: 6

• Rooms were small & just average.

“Least upscale Double Tree hotel I have stayed in. I wouldn't return.”

Jun 24, 2009 by Scott from Sarasota,FL
Overall Rating: 1

• Absolutely nothing.

“The manager of this hotel was smug and had no interest in explaining the hotels misrepresentation of not including the parking fee in the price of the hotel. This is not New England and nowhere near exclusive!”

Jun 22, 2009 by Jeff from Gaithersburg,MD
Overall Rating: 9

• Good location, 24 hour front desk, comfortable bed.
• Pay parking $12 per day, pay for internet $11 per day.

“Probably would not stay at this hotel again because of the pay parking, the charge for internet and no free breakfast. Many hotels in the immediate area did not charge for parking and offered at least a Continental breakfast.”

Jun 21, 2009 by Robert from Jacksonville,FL
Overall Rating: 6

• Bed was good.
• $12. per night parking fee, will not use again.

“Nice hotel.”

Jun 19, 2009 by David from Palm Beach Shores,FL
Overall Rating: 9

• Beautifully refurbished interiors with Starbuucks coffee shop.
• I would have preferred not to pay $ 12 - $ 16 extra for parking each night.

“Beautiful recently refurbished and decorated hotel, clean, friendly staff, good restaurant, Starbucks coffee shop and free shuttle to Universal Studios which is directly across the street. We paid $ 16.00 per night for valet parking but we didn't have to pay for parking at Universal Studios which balances out the expense. We recommend this hotel.”

Jun 8, 2009 by Dennis from Tampa,FL
Overall Rating: 4

• Very centralized location.
• No free wireless. Extra charges for parking daily.

“The hotel would be an adequate jumping off point for the theme park visiting family, but not suited to many other travelers needs. The thirteen dollar per day wireless charge and twelve dollar per night parking fees that weren't part of the room rate just gave the place a truly cheap nickel and dime feeling.”

Jun 1, 2009 by Diosmara from Valrico,FL
Overall Rating: 8

• Perfect and convenient location to Orlando Universal attractions.

“Overall, we had a wonderful stay. The hotel was convenient to the Universal Studio attractions, which was our reason for travel and the staff were courteous. The restaurants were clean but pricey - would not recommend if you are on a vacation budget and these days when traveling with the family we're all on a vacation budget. Overall the experience was great. I would highly recommend this hotel as well as Priceline.”

May 29, 2009 by Magy from Plantation,FL
Overall Rating: 10

• The while atmosphere was wonderful, great ammenities!
• You had to pay extra for parking and internet in the room.

“Had a great experience. We all had a wonderful time in the hotel, very clean and loved the restaurant and starbucks in the main floor.”

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