Hilton Memphis

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User Reviews for Hilton Memphis, Memphis

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Apr 30, 2008 by Torrey from Blackwell, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality.
• Dirty carpets.

“This was a quality hotel that had great facilities and ample parking. The building was beautiful and the staff was very friendly.”

Apr 30, 2008 by Kaye from Decatur, AL
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[6]

• Quiet.
• Dirt in bed, no joke.

“The bed was very comfortable but when I turned it down and got in, there was dirt and a hair (not mine) in the bed. Housekeeping had to come and change the sheets. She couldn't believe what she saw.”

Apr 30, 2008 by Bill from Florence, AL
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[4]

• Beauty of the facilities, comfort of the beds.
• The ridiculous price of internet service and in-room movies.

“Beauty and comfort are excellent. However it was ridiculous to charge $10 per night for wireless internet service. This should be furnished free. Also, a free continental breakfast would be desirable.”

Apr 30, 2008 by Kristy from Saint Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the view of the pool and the fountain with ducks and a gazebo.
• There was a problem with our shower; internet would not work in room.

“Modern design, comfortable beds, all the conveniences of a modern hotel. Multiple outdoor pools and hot tubs, indoor pool, fountain and gazebo fun to watch while getting ready to go out at night. Close to good shopping and good restaurants. Safe neighborhood with patrolled lot.”

Apr 28, 2008 by J from Ashford, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• The hotel was very nice and had a wonderful bar downstairs. The rooms were very nice and updated.
• I did not like that the outside of the hotel was had a missing window/mirror...which was covered by a piece of plywood...not a good first impression.

“If you don't want to be near downtown and are looking for a nice hotel to stay, this is the one. Try not to pay attention to the exterior. The inside is quite nice. Everyone was incredibly friendly and ALWAYS willing to assist! Beautiful service and everyone was always smiling! I'd stay there again!”

Apr 28, 2008 by Donna from Washington, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful hotel, lovely restaurant, perfect.
• The only thing I can say is that it is located a good distance from the things we were there to see, we don't care. The hotel was awesome!

“As you would expect, this is a first class hotel. Our rooms were perfect, the beds were so comfortable. The lobby is modern and classy. Outdoor hot tub and pool which we didn't have time to use were nice! All of the staff was awesome. Awesome hotel.”

Apr 28, 2008 by Carolyn from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Centrally located.
• No ice machine on my floor.

“Hotel located near nice restaurants/freeways.”

Apr 27, 2008 by Vandana from Hot Springs Village, AR
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[10]

• Nice lobby, premises.
• Broken tiles and frames, request for queen/king bed not met. Had to stay awake a lot to keep the little kid not to fall off bed.

“Broken tiles and frames, request for queen/king bed not met. Had to stay awake a lot to keep the little kid not to fall off bed. When asked at reception during check-out, the answer was "sorry".”

Apr 26, 2008 by John from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room decor and comfort.
• Having a bar located in the lobby and visible as soon as you enter the hotel lobby.

“Excellent. I really enjoyed the stay and wish I had a longer stay. I like the flat screen TV. but wish there were a larger channel lineup. Only one drawback, I requested a king room and was given a double but we made do since it was only three days. Overall, a great stay. I will be back.”

Apr 26, 2008 by Katey from Justin, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[6]

• This is a beautiful hotel and most staff very helpful.
• Not a big selection on the restaurant, very pricey and not so great service!

“Told staff at front desk it was our 5 yr wedding anniversary, staff didn't offer so much as a 'Happy Anniversary'. Bedroom not equipped with sign for extra towels. Room service was expensive, lots of extra charges just for bringing it to the room. I implied to the cashier at the restaurant that the food was better than the service we experienced and she said she would have a complimentary breakfast certificate sent to our room, it never came.”

Apr 24, 2008 by Thomas from St Louis, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff was very helpful and courteous.
• Everything was great except the carpeting needed to be replaced they were worn & dirty.

“The hotel was great.”

Apr 23, 2008 by Carl from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Modern lobby, attractive rooms.
• Noise from hallway, expensive convenience store.

“Very nice hotel. We were surprised at the level of noise from the hallway and highway traffic. We were on the 11th floor, so, view was nice. Room was decorated well and was fully functional. I appreciate the flat panel TV that allows AV inputs to be used.”

Apr 23, 2008 by Becca from Abingdon, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• Friendly staff, safe area of Memphis.
• Bathroom could have been a little cleaner.

“Overall I enjoyed my stay at the Hilton. The staff was very helpful and friendly and the room was nice. All of our requests were met.”

Apr 23, 2008 by Regina from Caledonia, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location to attractions, very nice rooms and entrance to hotel.

“Very attractive rooms and comfy beds. Impressive lobby area. Nice staff.”

Apr 23, 2008 by Selwyn from Bay Shore, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• This Hilton was spectacular and I am now looking forward to travel more. My young kids think that we are rich.
• Outdoor, unheated pool.

“The Hilton in Memphis has a spectacular entrance room with the amenities that I enjoyed. I was not happy that the pool was located outdoor and not heated.”

Apr 22, 2008 by Carl from Portsmouth, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Decor and atmosphere were funky and cool.
• Not very close to Downtown, but I knew this in advance.

“Everything was clean and spotless. Good customer service, beautiful rooms with fabulous, comfortable beds, great bathroom, and large floor to ceiling windows with great views. Good location too many things in Memphis, with the exception of Downtown. Would definitely stay here again and would recommend to anyone.”

Apr 18, 2008 by Kamaya from Riverdale, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Keep think of anything.

“Very clean and professional and would really visit again.”

Apr 17, 2008 by David from Prescott, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great lobby, friendly staff, decent location.

“Room was not made up by 2pm though we had been out of the room for hours before that. There were a lot of people there, but never felt over-crowded. The I-240 exchange was an accident magnet so lots of sirens outside hotel. Beautiful facilities though and very cool round floors!”

Apr 16, 2008 by Vicki E. from Bridgeton, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location, staff, the decor of the room.
• The sprayer on shower needed to be repaired. A lot of water ended up on the floor.

“I thought the hotel was very nice.”

Apr 16, 2008 by Michael from Brandon, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds.
• Nothing I didn't like.

“The Memphis Hilton was and is always a pleasure to visit. Clean, friendly, professional. Will definitely return.”

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Amenities at Hilton Memphis, Memphis

AM/FM Alarm Clock Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking

Hairdryers Available Laundry/Valet Services Modem Lines in Room Restaurant Room Service Television with Cable