Candlewood Suites Jersey City Exchange Place

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User Reviews for Candlewood Suites Jersey City Exchange Place, Jersey City

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Apr 16, 2009 by Martin from Montreal,Canada
Overall Rating: 9

• Great Manhattan view, 30 minutes away from Manhattan by public transportation.
• No indoor swimming pool.

“Clean, fully equipped kitchen, great views of Manhattan from the room window. I would definitely recommend this hotel.”

Oct 4, 2008 by Marc
Overall Rating: 9

• Convenience.
• No king rooms.

“Perfect location and nicer than expected.”

Jun 26, 2008 by Marilyn
Overall Rating: 9

• Very convenient location.

“It is located only blocks away from PATH train, making it easy and convenient to go into NYC. Good hotel.”

Jun 6, 2008 by Ricky from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Happy.
• Hot water running is slow.

“Overall its very happy with this hotel.”

Apr 24, 2008 by Pedro from Ashburn, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and spacious rooms (the upgraded one).
• Nothing.

“Got a free room upgrade when they found they did not have the non-smoking basic room I asked initially. The upgraded room is great, spacious with a separated bedroom and living room and a small but convenient kitchen.”

Apr 24, 2008 by Larry from Swampscott, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location a kind and helpful (albeit slow) staff.
• Na.

“It was nice room, but as a caution to families. Otherwise, friendly staff, convenient location to the train to NYC and very clean. Overall it was a pleasant stay as my 10 year old found sleeping on the floor not so bad.”

Mar 31, 2008 by Jenny F. from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Good value for the money. Free parking, kitchen w dishes and fridge.
• Location is not the most convenient.

“This was my second stay in the Candlewood Suites and this time was a lot better. Either because customer service wasn't a bad, as last time. Or because I knew what to expect.”

Mar 27, 2008 by Laurie from Astoria, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• This hotel was clean and hospitable, also good safe location.
• This hotel lacked dining facilities, pool facilities and the romantic atmosphere.

“The Candlewood Suites is a good hotel for business people and those wanting to go to New York. It lacks dining facilities, pool facilities and a romantic atmosphere for those who want a weekend away. The rooms are clean but are of lesser quality as far as appearance goes. The lack of maid service did not bother us but it may to some. If we were to return to New Jersey we may stay there again, although we would prefer more services.”

Mar 25, 2008 by Moran from Kiriat Yam IL
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[9]

• The location was good and the space of the room was great.
• The fact that they don't come to clean every day and the smell; there wasnt good smell in the room.

“The hotel is fine for the price you pay, meaning the room is big enough and it's really close to the path and they are very friendly. There was bad small in the room - I guess that if they had cleaning service each day it would make the difference.”

Jan 3, 2008 by Gerianne from Chino, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location, Friendly and helpful staff, Free Parking.
• I wished the shuttle service ran later into the evening.

“I was pleasantly surprised when I arrived as I had read some unfavorable comments from previous visitors which I found to be untrue. This is not a luxurious hotel, but it is a place to stay with many features that make it desirable for practical minded travelers. It is conveniently located on the Jersey shoreline near the Path train station which takes you into Manhattan; the hotel provides shuttle service to the train station as well as to the mall etc. The hotel was very clean and comfortable. I will return my next visit.”

Jan 1, 2008 by Barbara from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I liked the great view of New York city from the window of my hotel room.
• The hotel did not have a restaurant or bar.

“Since I hadn't stayed there before, I didn't know what to expect. I was pleasantly surprised with the hotel. Friendly staff and our room had a great view of the New York city skyline. Also liked that the room had a kitchen complete with a microwave (and microwave popcorn) and an automatic ice maker. The hotel did not have a restaurant or bar, but it was within walking distance to many restaurants, bars, the Newport mall, and the path train. Would definitely recommend to friends and family.”

Dec 13, 2007 by Jamie from Mesa, AZ
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Nothing.
• Everything.

“This hotel was the worst I have ever stayed in. The staff was horrible and would not work with us and actually argued with us. First they gave us a smoking room and we were under the impression we were getting two beds. When we got to our room it was small and only one full size bed. We went downstairs and asked for a different room they refused and said that I booked a smoking room which I did not.”

Nov 28, 2007 by Badrinatha from Woodlandhills, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[6]

• It was near to the Public Transport System.
• Too expensive, Unfriendly staff, No restaurants.

“I would not recommend this hotel to my friends. It's not worth the price.”

Nov 8, 2007 by Humayun from Fredericksburg, VA
Overall Rating: 5
Cleanliness:[4] • Staff:[2] • Location:[6]

• Near to path station.
• Heating, cooling system was not functioning and they should clean rooms everyday as other hotels. There was no ice or cold water available.

“In this hotel basic things are not available for family stay just like food, ice, proper cooling and heating system and etc.”

Nov 7, 2007 by Jen from Somerville, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[4]

• 24-hour convenience store in lobby, charged to room.
• Very rough and scratchy towels, albeit clean.

“Great amenities for a long weekend stay (fridge, kitchenette, microwave, desk), friendly staff. Location is relatively convenient, roughly 6 blocks to Pavonia PATH, though the walk was along a main road through a business area, so less foot population. But overall would definitely consider staying here again in the future.”

Sep 14, 2007 by Peng N. from Monrovia, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] •

• Clean.
• House keeping only comes once a week.

“Hotel staffs are excellent, polite and friendly.”

Sep 6, 2007 by Marie-Helene from Lachine, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean room, comfortable bed, and quiet.
• Very noisy air conditioning, could hear people walking above us, very few utensils and dishes.

“Situated between exchange place and Pavonia path subway stations, the candlewood suites is a very good alternative for someone who doesn't want to pay the exaggerated prices of Manhattan hotels. Safe neighborhood and very nice views of Manhattan if you walk on the pedestrian path along the Hudson.”

Sep 5, 2007 by Mandeep from Dallas, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[4]

• Nothing.
• Terrible hotel room! Rude and unhelpful staff! No ethics of business!

“This hotel is one of the most terrible hotels I stayed in. Hotel staff was not friendly at all. Bathroom tub did not drain. When I came back to hotel in evening after spending long day in NYC. I found that bath tub has drainage block problem and there was no way I could have taken bath in there. When I contacted hotel staff about this problem they told me that they will get back to me in 10 minutes. I called them again after about 20 minutes. Then they again said same thing. After about an hour I went down to lobby and they told me that they can not help me with this. They told me to fix the bath tub drain problem myself! Finally they gave me a key to broken room where I and my wife had to take all my towels and other cloths and take bath and come back to my room again. Till this point it was bad but it even went worse. When I asked them that they did not have this room ready, they can not charge me full room rent. In lobby one staff (Clair) told me that they are going to give me 2000 Candlewood priority club points which are worth about $400. This was total lie and deceiving. In fact they give that many points anyway for signing up. I will never ever stay in candlewood suits again. They have no ethics. Staff is rude and hotel room does not have proper services.”

Aug 22, 2007 by Keith from Rockaway, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[1] • Location:[5]

• Parking was convenient.
• Smell of smoke.

“The day staff of this hotel was very nice and accommodating. The night staff at approximately 2am was rude, condescending, and incredibly inefficient.”

Jun 30, 2007 by Ron from Woodland, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Affordable comfortable for 4 adults 2 room suite and sofa bed.
• In room blue binder: suggest shuttle bus route/stop map including path/light rail connect schedule info.

“This hotel was nicer than I expected. With 4 adults, suite layout w/kitchenette, dining/living w/sofa bed, and bedroom, was luxurious, considering same price in Manhattan would get you a broom closet. Convenient to path battery park and 33rd St Manhattan lines via shuttle at 30 min intervals, and short walk to light rail convenient for liberty state park and transfer to short shuttle to Ellis island/statue liberty ferry. We lucked out and had 8th floor room with view north up the Hudson. Very happy.”

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Amenities at Candlewood Suites Jersey City Exchange Place, Jersey City

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub CD Player City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Exercise Gym Extended Stay FAX Fire Alarm with Light Golf Guest Laundromat Hairdryers Available

High Speed Internet Access In Room Movies Iron Kitchen Laundry/Valet Services Multilingual Parking Phone with speaker Radio Refrigerator Rollaway Beds Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable VCR Wake-up Service

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