Candlewood Suites Houston-Town And Country

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User Reviews for Candlewood Suites Houston-Town And Country, Houston

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Jul 11, 2008 by William from Fort Worth, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, comfy, liked the pantry option.
• Elevator was slow and kind of scary.

“A very nice place to stay. Located just halfway between friends and family. Really liked being greeted each morning by the colorful parrott/parakeete outside our window. The internet was a little slow and choppy at times, will bring air card next time we visit.”

Nov 29, 2007 by Pat from Coronado, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very clean and comfortable; everything in good repair.
• There is highway construction going on in the area which makes for difficulty.

“We got exactly what we were looking for: a suite hotel with everything new. We appreciated the Candlewood Cupboard and the free washers/dryers. There was absolutely nothing to complain about.”

Nov 26, 2007 by Paul from Pewsey GB
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Convenient and cost effective. All facilities worked as expected.
• Housekeeping not performed when due. Some minor dilapidations not attended to (broken clothes hook, door stop, and crack in bath).

“Relatively inexpensive and well appointed hotel. Suite facilities offer the option of limited in house catering for business traveler which reduces requirement to dine out every night. Candlewood pantry could benefit from some greater degree of choice.”

Oct 23, 2007 by Bailey from Marshall, TX
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[5]

• Pretty roomy.
• Spartan, no wireless internet.

“Candlewood suites Houston much more resembles a short term lease apartment than a hotel/motel. It may be good for a several week stay (at a much lower price per night than I paid) but not as an overnight facility.”

Sep 23, 2007 by Lucrecia from Beaumont, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[1]

• Very clean.
• Location was horrible. Due to construction it was hard to find.

“Overall, this hotel was nice but finding it was very difficult. Some of the front desk had no clue on how to direct me to the hotel. I would choose not to stay at this location in the future.”

Aug 20, 2007 by Lee A. from Elm Mott, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Full kitchen, free internet, unlimited free video borrowing, ample parking, and free gym.
• No continental or breakfast bar.

“The room I stayed in after my surgery was very accommodating. It appeared to have been freshly painted with everything in working order. There was a very comfortable recliner where I spent most of my time, since surgery required elevation. Unlimited free video borrowing also helped to keep my mind occupied. Only complaint I have is regarding the bathroom washcloths and towels. They were very rough and uncomfortable to dry with or wash face. The main thing I am upset is the fact I chose two queen beds so my husband could sleep in opposite bed since I would have been just out of surgery. The hotel/suites informed us they don't even offer that option. Their suites only have one bed.”

Apr 24, 2007 by Emily from Houston, TX
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[7]

• Location and clean.
• Staff was not helpful and rude.

“The hotel was nice for a business traveler. Other than that it cost more in the long run to stay there as I had to purchase another room to accommodate one more person to sleep. ”

Dec 4, 2006 by Steve from Carmel, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[3]

• Clean and new.
• The hotel was hard to find.

“The hotel was fairly new and well kept. unfortunately due to a road construction it was very hard to find from the main roads.”

Mar 13, 2006 by Scott from Frisco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was in a great location to restaurants and freeway access.
• Nothing negative.

“The hotel service was excellent and the staff was friendly and eager to serve. I would recommend this hotel and stay there again.”

Feb 11, 2006 by Luis from Lima, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable, easy access.

“Easy to access (near I10), amenities you can use such as fitness center.”

Dec 22, 2005 by Kurt from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Clean room, friendly staff.
• Poor location, difficult to get to.

“Hotel is just fine, near good restaurants, but, because of construction on the interstate, getting to it is currently inconvenient.”

Dec 11, 2005 by Jeff from Hanover, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great room and amenities for price.
• Nothing.

“With virtually all of Houston under construction, finding the hotel was slightly difficult. But upon arrival, the front desk staff was very helpful and friendly, explaining all the amenities of the hotel such as complimentary exercise room access and free video rental, as well as the location of several local restaurants. The complimentary soda from the kitchen area was a nice touch. The hotel was very clean from the front desk to the elevator and into the room. For all the features that came with the room, I feel I truly got a bargain at this hotel. I would readily stay at the Candlewood Suites again.”

Dec 7, 2005 by Carlos from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great Room.
• Access to Parking.

“The hotel was pretty good, I would recommend this hotel chain to anyone.”

Nov 28, 2005 by David from Austin, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Honor system for snack/drink items.
• Beds were a little uncomfortable.

“Great 2* value. Clean, quiet, courteous staff. Met needs completely.”

Jun 9, 2005 by Laura from Holloman Afb, NM
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• Pleasant smell, kitchen ammenities and location
• One double bed and recliner

“Excellent location for shopping. Staff very friendly and do allow pets.”

Apr 27, 2005 by Taher from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Good facilities/amenities-easy convenient parking
• Location was not very ideal for me otherwise no other problems at all.

“Hotel provides good amenities VCR with free borrowing of movies, in-house convenience store, good furniture - lazy boy recliner ... items we haven't seen in some of the other hotels.
The only thing missing was a complimentary breakfast!!”

Mar 14, 2005 by C from Plano, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[1]

• none
• Hazardous construction conditions in lobby, elevator, hallway. No two beds.

“Does not meet acceptable standards for a clean and safe place to rest even at a single star level. Unfriendly front office staff. Front Exit was blocked at 10am by newspaper machine (violation of fire code). Office was closed at 10am and had to knock. ”

Feb 21, 2005 by Harold from Watertown, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• nice rooms--friendly staff.
• n/a

“The rooms were clean and the hotel had amenities such as "snacks, juice, pop, etc." at a very reasonable price.Staff was helpful and friendly.Great place to stay!”

Feb 7, 2005 by C. E. from Arlington, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• room amenities. vcr service,cupbord facility, staff,workout gym.
• location was not in area of hotel where my seminar was held. (Mariott west loop was in galleria, west houston, area. Candlewood was almost in Katy.

“Fabulous place to stay, especially for families.”

Oct 18, 2004 by
Overall Rating: 10

“We have stayed at the Extended America and I like both, but the Candlewood had two things that stand out. They had an exercise room and the cupboard area within the laundry room. You could purchase all kinds of food, snacks and bathroom supplies. This was also an honor system that I think really works. We would choose Candlewood over Extended America.”

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