Candlewood Suites Philadelphia-Willow Grove

Photos of Candlewood Suites Philadelphia-Willow Grove, Horsham

• Add your own photo of Candlewood Suites Philadelphia-Willow Grove

User Reviews for Candlewood Suites Philadelphia-Willow Grove, Horsham

• Add Your Own Review »

Oct 21, 2009 by Carl from Asheville,NC
Overall Rating: 10

• It is a fine hotel.

“I have no complaints.”

Jun 10, 2009 by John from Baltimore,MD
Overall Rating: 4

• The room was set up nicely.
• Ash trays in a non smoking room.

“Although
I liked the hotel, I did not like the fact that the hotel allowed a previous guest to smoke in the room. (I have proof). Also, the staff did not remove the sheets on the pullout bed, they were balled up in the couch, we had to change the sheets ourselves. The smoke detector in the main room did not work, a staff member removed the smoke detector and never returned.”

Apr 23, 2009 by Deb from Orangeville,PA
Overall Rating: 10

• Special and very clean.

“Location was excellent for us from seeing things in center city Philly to outlying areas.”

Jan 13, 2009 by Amy from Hatboro,PA
Overall Rating: 8

• Full size fridge.
• Smelled old.

“The stay was enjoyable but my room keys were deactivated a day early and I had to go to the desk and get it fixed.”

Sep 10, 2008 by Julia from New York, NY
Overall Rating: 4
Cleanliness:[10] • Staff:[3] • Location:[10]

• The bed was soft and the room was moderate sized.
• The smell of the hotel and room was horrible.

“We felt it was moderately priced and very comfortable, especially the bed. There was a great amount of space and a wonderfully sized bathroom, with adjoining kitchen that suited our families needs. The room however smelled, as if someone had just smoked in it and then tried to cover it up with cleaning chemicals. All in all, an ok stay. If it had not smelled, I would give it an excellent review.”

Jul 23, 2008 by Crystal from Gary, IN
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[5]

• Friendly staff.
• You only get house keeping if you stay more than 1 week.

“Hard to find, small unlit sign, had to call for directions. Bed was ok, pillows were comfortable. No house keeping- must stay 7 days before they clean your room. Staff was friendly and helpful in finding places. Pretty close to restaurants & other shopping.”

May 7, 2008 by Brian from Huntington Station, NY
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[10]

• Good staff, free laundry, gym, free DVD use, kitchen.
• Could have been cleaner, musty smell in room!

“Staff very helpful!”

May 6, 2008 by Bill from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk person was excellent.
• I liked everything about this hotel.

“One of the nicest extended stay type hotels I have ever visited (and I have visited hundreds). The rooms were fresh, neat and clean. Everything you needed was there and then some. Beds were comfortable, as well as the overall room. Could not be more satisfied. The front desk clerk was friendly and very helpful.”

Apr 9, 2008 by Debbie from Richmond, VA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[4]

• We had two televisions in our suite, which made my husband and our daughter happy.
• The heat / air unit was extremely loud when we turned it on. It was so loud that we had to turn it off so that we could get to sleep.

“It was not a bad hotel. We had a suite with a fully equipped kitchen, which came in handy since our daughter was traveling with us. We also had the convenience of the Castlewood Cupboard which provided food and other items for us when we needed them. There was also a laundry facility in the hotel. These are just a few of the conveniences that I mentioned, although there were more.”

Mar 31, 2008 by Jimmy from Chesapeake, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Kitchen area in room.
• No breakfast except prepackaged honor system items.

“Very nice for business travelers but no breakfast except prepackaged honor system items.”

Mar 19, 2008 by Joseph from Lititz, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• It was quiet, had a nice little kitchenette, and treadmill downstairs
• Exercise equipment not functional.

“Very good value for the money and in a safe, quiet business complex.”

Feb 22, 2008 by Mark from Albion, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[5]

• The way the room was laid out.
• Very hard to find, sign needs to be lit up at night.

“Staff well done. I did like the rooms. the out side lighting of the sign needs to seriously be upgraded. (can not be seen at night).”

Jan 1, 2008 by Mengxi from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Clean and friendly.
• Not so convenient nearby.

“It's a nice place for leisure travelers. Great value!”

Dec 26, 2007 by Bill from Miramar, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[6]

• Location was good.
• Smelled funny and front desk unoccupied most times.

“Good location but smelled funny and front desk not occupied most of the time.”

Dec 9, 2007 by Judi from Smyrna, DE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly.
• I asked for smoking did not receive it.

“I had requested smoking did not receive it and was told they would place me near an exit so for my convenience I could go outside and smoke. The night I stayed was in the middle of a snow storm. I did not find it convenient to stand outside in the middle of a snow storm. I was very upset since I had booked almost a half a week ahead of time to be told that I was the one refused a smoking room.”

Dec 6, 2007 by Mary from Hatboro, PA

Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff. Clean room. Nice location.
• Heating system noisy. Bathroom fan on at all times with light-annoying.

“I would recommend this hotel. The bed was very comfortable. We asked for a cot and got it at an extra charge, but it was very comfortable. My daughter had surgery and we stayed for 3 nights to be quiet and comfortable for her and it worked well for us.”

Nov 17, 2007 by Sheldon from Erlanger, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient o my venue, easy access to all major highways and the NJ Pkwy. As well.
• No facecloths in the room, 3 Ritz cracker sat inner foot of bed.

“Convenient to LRG. Industrial business district as well as several drivable cities and townships lots of shopping and variety of restaurants as well. Had pleasant experience overall (just the crackers), all the comforts of home, at a reasonable price.”

Nov 12, 2007 by Jeff from Arlington, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[6]

• The suite was well equipped and comfortable. Nice kitchen w/ free popcorn.
• Not too easy to find; it's off the beaten path.

“Wi-Fi would've been nice but wired internet worked well.”

Oct 19, 2007 by Joel from Lansdale, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[3]

• The staff was very friendly, courteous with smiles.
• The workout machines were out of order & poor condition.

“The hotel is clandestinely tucked away off of Dresher road and is difficult to find, we passed by it twice. The workout area is small, has no weights, a one piece works every muscle machine from an infomercial and the stepper and both treadmills were out of order. Parking is ok and exits are adequate. This place desperately needs a pool and Jacuzzi; otherwise it's dull and boring. The staff is extremely friendly and the movies in VHS and DVD available at the front desk are a homey feel to compensate for the limited cable. Nice business traveler place to sleep and stay for a short stay but not romantic at all and kids would be so bored they would drive parents crazy.”

May 8, 2007 by John from Strongsville, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Good size room and convenient.
• No breakfast, warm water in shower, and no maid service.

“The first room I was in had an odor and they changed it the second day.”

• View All User Reviews

Amenities at Candlewood Suites Philadelphia-Willow Grove, Horsham

AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub CD Player Coffee Maker in Room Concierge Desk Copy Service DVD Player Desk with lamp Exercise Gym Extended Stay FAX Fire Alarm with Light Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Internet Access Iron Kitchen Kitchenette Laundry/Valet Services Modem Lines in Room Parking Pets Allowed Phone with speaker Radio Refrigerator Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable VCR Wake-up Service

Learn more about Candlewood Suites Philadelphia-Willow Grove at Priceline Travel Guides »