Ramada Inn Saint Louis Airport North/Hazelwood

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User Reviews for Ramada Inn Saint Louis Airport North/Hazelwood, Hazelwood

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Aug 5, 2008 by Karen from Oran, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[8]

• Close to areas we wanted to visit.
• My deadbolt on my door did not lock.

“Our check-in time was for 3:00. We got there around 5:00 and our rooms were not ready. We had to wait for 30 minutes or so. Breakfast was 7-9 and on the stroke of 9 everything was taken up! The check-in clerk was not very friendly, had the attitude of "does not care". The staff with the breakfast was friendly though. After everything was taken up they got thing for our little ones that we were traveling with.”

Jul 29, 2008 by Sybil from Bonner Springs, KS
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Nice when we checked out.
• Sheets were sticky, load outside while trying to sleep.

“The sheets felt like there was too much fabric softener on them and it sounded like someone was riding the cleaning carts at 3 am. We arrived at midnight and left at 7 am. I guess it was ok for that.”

Jul 24, 2008 by Stoney from Mayfield, KY
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[2]

• Nothing.
• The hotel was not up to Ramada standards.

“When my wife and I reached the hotel we felt very uneasy about the appearance of the guests hanging around the pool and lobby. It almost seemed like some people were living there. The cashier was very unkempt and it was generally dirty inside and out. When we went upstairs to the room, my wife took one look at it and said she would not stay there. The bed appeared to have been laid in and was dirty. I ended up having to drive home that night (150 miles) not arriving home until 2:30 AM. I guess I would say we didn't feel safe there.”

Jul 16, 2008 by Cheryl from Raytown, MO
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[3]

• The air conditioning was cold.
• Bathroom was disgusting, hair & dirt behind door.

“Our bathroom was disgusting there was hair & dirt behind the door. When we asked for towels for the pool, one female in in particular was very rude & said I already gave you some. We had just returned back to the hotel & did not ask for any towels. Also the door card keys did not work after we returned, so we went & got new ones not even 30 minutes later they quit working. The same female was complaining that we were doing something to the keys because she just tried them. Her behavior was extremely rude & unacceptable. The female that checked us in on the first night was wonderful. Maybe the 2nd female should take lessons from the 1st. Wish I would have gotten their names.”

Jun 7, 2008 by Michelle from Emporia, KS
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[7]

• The breakfast was very good.
• The room stunk and there was a leak in the bathroom over the toilet.

“There were 2 groups of us that stayed at the hotel the breakfast was good we all got to eat together to start our day. The room smelled bad and there was a leak in the bathroom I think after the people took a shower so if we went to the bathroom we had water dripping on our heads.”

Jun 4, 2008 by Debbie from Emporia, KS
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[9]

• The beds, really comfortable.
• Elevator broken down and we had to walk 2 and 3 flights of stairs.

“I was pleased overall but we had a leak in bathroom from upstairs when someone took a shower and again the elevator being out of service.”

May 23, 2008 by Angela from Sigel, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[3]

• The staff was curtest.
• I was next to the stairs or something it was load 115.

“I got there at 7 at night and we went in the small room, it was ok just to stay over night. I did not turn the TV on or take a shower I was off at 5 a.m. The only complain was the room we were in was next to stairs or something 115 is loud.”

May 17, 2008 by Taylor I. from Decatur, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“Dirty, horrible, slow, late shuttle.”

May 16, 2008 by Sandra from Saxtons River, VT
Overall Rating: 6
Cleanliness:[3] • Staff:[10] • Location:[6]

• Very understanding front desk clerk, and very helpful.
• My first room had not been cleaned before I went in.

“If it had not been for the first room I had been in not being cleaned I would give a better review. But I do give a great review for the 2nd room I was issued and the very friendly and co-operative and very understanding front desk clerk.”

Apr 22, 2008 by Veronica from Dexter, MO
Overall Rating: 3
Cleanliness:[3] • Staff:[10] • Location:[5]

• Park/Fly/Stay-safe parking lot.
• Carpet and bedding old and dingy, bathroom tiny.

“It was easy to find and the staff was friendly. The free shuttle to and from airport was great. The carpet and bedding seemed very old and dingy. The bathroom was barely big enough to stand in.”

Apr 15, 2008 by Mary from Athens, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[6]

• The shuttle driver.
• Everything else.

“The gentleman who checked us in at the front desk was very rude and unprofessional. We had to pay an additional $20 to park. This charge was not disclosed. We requested a 4am wake-up call, but didn't get it until 4:30. We had a 6:45 flight. People in the room above us were very noisy all night. When we got up at 4:30 the bathroom was flooded, water was running from the light fixture in the ceiling, the light didn't work. We couldn't take a shower. We told the front desk and didn't even get an apology. I'd never stay at this hotel again, even for free.”

Apr 10, 2008 by Sharon B. from Detroit, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent front desk staff, excellent shuttle drivers.
• Not their fault, I had to check out at 5 AM and did not get to sample breakfast.

“Very comfortable, local restaurant's delivery was great. Southern Hospitality lives!”

Mar 24, 2008 by Jodie from Washington, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Park and fly was great.
• TV remote didn't work.

“I only stayed 1 night and was using the park and fly feature. The hot breakfast was great. It was great to get a shuttle to the airport and leave my car. The room was clean. Not really big, but great for my purposes.”

Mar 10, 2008 by Ella from Galena, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Everyone at the front desk was efficient and friendly.
• The bathroom floor was sticky and dirty.

“The room was clean except for the bathroom floor. Everyone at the front desk was friendly and helpful--both at evening check-in and morning check-out. Both shuttle drivers--to and from the airport were great.”

Feb 29, 2008 by Manuel from Caff City, MI
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Friendly staff clean and we felt safe and was an awesome price!
• Needs to do better job of clearing snow and salting.

“The room was clean the staff was friendly and helpful, good location not far from attractions and restraunts. We felt it was well worth the money. Our only complaint was the snow was not cleared very well or salted.”

Feb 24, 2008 by Mark from Watertown, WI
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[7]

• Location was fine. Close to dining.
• Sink leaked, windows didn't shut properly, air handling unit very noisy.

“Had the items mentioned in 15 not been an issue, the hotel would have been adequate for my business travel needs.”

Feb 12, 2008 by Glenda from Oxly, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was close to all things we were interested in seeing.
• No DSL Internet service in the room.

“The hotel was friendly and clean. It has easy access to major roads and bypasses. It was a great experience.”

Jan 15, 2008 by Joe from Lawrence, KS
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[6]

• Friendly staff.
• Crime ridden area of St. Louis.

“Typical hotel and clean without using an ultra violet light on the bed. Staff was friendly except when the receptionist was yelling at another employee right in front of me. Oh and the truck drivers staying there tried to get me into their hotel room but I sped off from that.”

Dec 11, 2007 by Gay from Fairfield, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[6]

• Price.
• No hot water in shower.

“Upon walking into the room it was obvious that it had been mildly cleaned. There was lint on the carpet in front of the door that could have easily been swept up. The bed was fairly comfortable with a lot of bedding but there was no remote control for the television, apparently you have to ask for one and when we did get one it didn't work. Upon waking in the morning there was absolutely no hot water in the shower but there was in the sink. The staff was super friendly and very knowledgeable about the area and helpful with directions.”

Dec 5, 2007 by Lynn from Fort Lauderdale, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Beds and pillows were very comfortable .Shower head was very nice!
• Not so attractive.

“Even though this was not a very attractive hotel, the walls were very plain and the other accommodations moderate in appeal. What was lacking was made up for in hospitality and comfort! The beds were comfortable for everyone, and the pillows were comfy too! We were all happy with the shower heads and the bathroom facilities! Would stay there again!”

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Amenities at Ramada Inn Saint Louis Airport North/Hazelwood, Hazelwood

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Audio Visual Equipment Barber/Beauty Shop Breakfast Bus Parking Business Center Casino Coffee Maker in Room Computer Rental Conference Facilities Connecting Rooms Continental Breakfast Copy Service Elevators Express Checkout Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Game Room Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool

Ice Machine Indoor Tennis Iron Ironing Board Laundry Service Meeting/Banquet Facilities Microwave Modem Lines in Room No Smoking Rooms/Facilities Outdoor Pool Outdoor Tennis Overhead Projector Parking Pets Allowed Pool Pool View Recreational Vehicle Parking Refrigerator Safe Deposit Box TV Remote Control Television with Cable Tennis Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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