Doubletree Guest Suites Houston

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User Reviews for Doubletree Guest Suites Houston, Houston

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Apr 26, 2008 by Michael from Riverside, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[6]

• Big suite.
• Under renovation, dirty garage.

“Overall met my expectations of a Doubletree Guest Suites as I have stayed in them in other cities, but lobby renovation was annoying and I would likely try another Hotel the next time I am in this city.”

Apr 5, 2008 by G from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location and suite size.
• Charge for Valet parking.

“Good stay.”

Jan 4, 2008 by Eric from Denver, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[5]

• Size of room.
• The place was dirty and outdated. Way over priced.

“If you like someone elses dirty underwear in your room you will like this place. If you like furniture that breaks and you hit your head when you sit in it, this is your place. If you dont like these things stay some where else. I will never stay at a double tree again.”

Dec 13, 2007 by Robin from Lumberton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room I stayed in was unbelievable. Great!
• Nothing!

“This hotel is great for family stays or business travelers. The location is great and the hotel and rooms are spectacular.”

Dec 10, 2007 by Chris from Phoenix, AZ
Overall Rating: 3
Cleanliness:[7] • Staff:[3] • Location:[7]

• Clean room, friendly staff, except the mgr.
• Room service pancakes were hard.

“I requested a 6 am wake up call and it didn't happen. When I woke up on my own and called to let the mgr. Know, she preceded to argue with me that according to her system, a wake up call had been made to my room. Being told by the mgr. That I am wrong was not exactly the response I was looking for from the hotel mgmt. She apparently never attended customer service 101.”

Oct 6, 2007 by Stephen from Lubbock, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room size was just great.
• Parking - $11.00 a day I don't recall any mention of this went we booked the room.

“Overall, the hotel was really great. However, as I stated before, I wasn't please to find out when we arrived, that I was going to pay $11.00 dollars a day to park. I would have to get a better price before I'd stay again.”

Sep 30, 2007 by Audrey from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Rounded cornered furniture, child friendly.
• Ancient kitchen appliances.

“Excellent room service food and service. Prices good. Very, very friendly and quick customer service. Slightly outdated wall decor (typical 1980 bad art and wallpaper) but still pleasant. Extremely old kitchen appliances, yet they actually worked! Excellent location to everything. Also, minor detail: did not have morning use paper at my door.”

Sep 11, 2007 by Mnt from Hunt, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large rooms, full kitchen (business trip with spouse).
• Bed was mushy and a little noisy; shower too weak.

“I love this hotel and will go back whenever possible. It is a little old, and some things are not working as well as in a new hotel, but the size of the suites, the full kitchen, and the wonderful staff make the age of the place almost an asset.”

Sep 10, 2007 by Elaine from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Clean, quiet and very spacious rooms!
• $11 per day parking and paying for wireless.

“This hotel is in a great location near the galleria and has clean, quiet, spacious rooms. Great for the business traveler!”

Aug 24, 2007 by Debbie from Victoria, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed.

“Wonderful comfortable and very safety conscious.”

Jul 15, 2007 by Wendy from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The spacious room.
• The service in the restaurant was extremely slow.

“It's an excellent hotel with a perfect location. You don't feel like you are at a hotel. The rooms' make you feel like you are staying at an apartment and that is a nice feeling when you are on the road a lot!”

Jul 15, 2007 by Tony from Cedar Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, comfortable, quiet atmosphere.
• Parking and how you had to walk in way of on coming cars.

“Perfect for a business traveler or family. Great pool area, excellent wireless internet service, and great hospitality from everyone at the hotel. Perfect location for the Galleria area when traveling on business.”

Jun 26, 2007 by Guy from Calvert, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great hot chocolate cookies.
• None I know.

“It was fun and very pleasing accommodations!”

May 22, 2007 by Lindsay from Waco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Lots of space, great location.
• Staff acted young, unprofessional.

“Great location and lots of space. Rooms could use some updating, but still very clean. Service was sloppy and staff were often distracted by each other, giggling or not giving their work their full attention. I had to get dressed and walk down to the front desk late at night to get an internet password since the girl at the front desk was "too busy checking people in" to go look for it and tell it to me over the phone. When I got down there, nobody was checking in. Overall, great place, but they need to hire new staff.”

May 7, 2007 by Harold from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• The housekeeper momentarily interrupted.

“Everything was nice, comfortable, and the staff was very friendly. Practical amenities. And very convenient.”

Apr 25, 2007 by Julie from Winterset, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Bed was very comfortable. Location was great.
• Parking was an additional 20.00 a day!

“Very spacious and comfortable suite. I'd stay there again.”

Apr 5, 2007 by Raul from Laredo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Service was excellent.

“Over all this hotel was excellent, staff was very helpful, dining was good, and like I said before the service was excellent.”

Apr 4, 2007 by Mike from Agoura Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious suite.
• Pillows were too soft, parking was expensive.

“Overall I was very pleased with my stay. The staff was quite courteous and friendly and the hotel definitely met with or exceeded my expectations.”

Apr 3, 2007 by Craig from Oklahoma City, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room was excellent. More like a small apartment.
• $12 extra per night to park. $10 extra for internet access.

“I thought the room was great and super comfortable. I would recommend it for a relaxing getaway. I am a business traveler and would not recommend it to other business travelers. I believe that hotels should cater to the needs of the guests and should always provide free parking and free internet access. I think it is sleazy to offer your rooms at what seems to be a reasonable price and somehow not mention the fact that you will actually be paying $22 more per night. Customer service should come first in any business. You should offer parking and internet free because it is the right thing to do. Why not offer the whole package, rather than try and "skim" a few extra dollars. La Quinta (along with most 2 stars) charge a third of the price and offer those items free. Surely the Double-Tree can as well. Wouldn't you agree?”

Mar 19, 2007 by Peggy from Jasper, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the service, the room and the cookie.
• Nothing.

“I would recommend this hotel to anyone and everyone. it was the best I have been in.”

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Amenities at Doubletree Guest Suites Houston, Houston

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services