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Holiday Inn Gwinnett Center 3-star

6310 Sugarloaf Parkway, Duluth, GA

The brand new Holiday Inn Hotel - Gwinnett Center is located on the campus of the Gwinnett Convention and Cultural Center .[more]

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User Reviews for Holiday Inn Gwinnett Center, Duluth

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 273 user ratings

Apr 3, 2008 by Jeongha from Duluth, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[10]

  • Clean.
  • Front desk staffs were not kindly at night.

“During the day time staffs were very friendly and good, but nighttime shift was no good.”

Apr 2, 2008 by Michael from Falls Church, VA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[9]

  • Location.
  • Did not clean or make beds etc., the first night, although they moved us to a different room they did so very reluctantly. We were not happy.

“The night desk clerk was very surly, stated that we were not in his computer when we informed him that the maids had not been in our room. No beds made, no towels etc., reluctantly moved us to a different room.”

Mar 25, 2008 by Dave from Daleville, AL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very clean and comfortable room and good location, walking distance to Civic Center.
  • Breakfast not included with room and very expensive if you chose to dine in.

“Very clean and comfortable room. Walking distance to Civic Center. Breakfast not included and restaurant was very expensive. Not economical for a family. Need car to dine out because no fast food within walking distance of hotel.”

Mar 25, 2008 by Kathi from Indian Trail, NC
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • It is a new hotel that has nice amenities and rooms.
  • The swimming pool was way too cold to swim comfortably.

“The hotel is very nice. The rooms are well appointed. The lobby is very nice. The swimming pool was too cold to swim comfortably but was clean with ample towels.”

Mar 12, 2008 by Tom from Huntsville, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I enjoyed having a little bit extra room around the beds, larger fridge and windows.
  • I couldn't completely close the heavy blinds.

“This hotel is a great place to stay; friendly and helpful staff who want to make your stay memorable. Clean inside and out. Nice modern facilities, internet, exercise room.”

Mar 12, 2008 by James from Irmo, SC
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Convenient location.
  • Rooms clean but a little worn for upscale rating.

“Hotel is convenient to I-85 and shopping and good for casual travel. Not new or luxurious enough to qualify for romantic getaway.”

Mar 4, 2008 by Rosemary from Douglasville, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The location fit our needs and the room was very clean.
  • I didn't like the entrance into the parking lot. I would have preferred to be able to pull directly on to the road from the parking lot.

“This location is very convenient to shopping and you could walk to the Gwinnett arena. The rooms were clean and the bed was comfortable. The restaurant looked nice, but we did not eat there.”

Feb 29, 2008 by Robert from Evans, GA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Very friendly staff, went the extra mile.
  • Guy sleeping in the lobby (not a homeless person).

“Very nice lobby, room very nice, nice view of the area. Excellent staff.”

Feb 19, 2008 by Teresa from Rossville, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The location was perfect for my weekend plans. The hospitality and helpfulness in finding things to do was great.
  • All was fine - if I had to say something: no breakfast as hospitality.

“The open lobby was very pleasant with the fireplace and outdoor patio. The room was spacious and clean. I was very pleased with this choice.”

Feb 18, 2008 by Alan from El Jobean, FL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location.
  • No king bed typical cheap mattress.

“Good business location clean and neat.”

Feb 8, 2008 by Shehzad from Duluth, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was very clean and pleasant.
  • Everything was very good, no complaints.

“I would stay at this hotel again it was very clean and pleasant.”

Feb 6, 2008 by Carl from Cincinnati, OH
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Great location, very clean room.
  • Restaurant/lounge closes too early.

“Very nice, clean hotel. The TV has an AV input jack for cameras or DVD. Too bad, they refused to give me a room with 1 king bed (they were not full). The lounge was closed by 9 PM on Saturday night. Housekeeping replaced the used coffee packets with only decaf packets. Lots of noise from hallway late at night, both nights. Overall decent, but not 3 stars.”

Jan 30, 2008 by Eric from Oakwood, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Great location, near Gwinnett Arena and Discover Mills. Loafing Leprechaun Irish Pub is next door.
  • The in-room wireless internet did not work well.

“Great place, and better than I expected. We were on a romantic getaway, and we weren't disappointed. The Irish Pub next door had great food and atmosphere, and the lobby had a warm fireplace that we took advantage of when we wanted to be social.”

Jan 22, 2008 by Lynn from Covington, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Just a walk from Gwinnett Arena.
  • Little confusing getting into the parking lot from Sugarloaf.

“My sister and I stayed there because we attended the George Strait concert at the arena. Check in went smoothly, and the staff was very helpful and friendly. The hotel is just a walk away from the arena. I have tickets to see Keith Urban in April and intend to stay there again.”

Jan 9, 2008 by Tomekia from Covington, GA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[9]

  • Location, location, location. It's was near the Mall & highway.
  • The carpet was dirty and I had dirty towels and pillow cases also.

“This is a nice hotel but I would not want to spend more than one night there. They need to pay more attention to the rooms, you walk in the lobby and it is breathtaking but you go to your room and feel disappointed the time you walk in. The comforters were dirty the pillowcase had makeup on it front the previous guest. And the towels look as if a couple of them had been used and then folded back up and placed neatly in the bath room.”

Jan 3, 2008 by Jim from Mandeville, LA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[8]

  • Convenient and quiet.
  • Although in nonsmoking room, patrons smoked in hallways.

“Above average amenities, easily accessible, quiet, personable staff.”

Jan 1, 2008 by Haejoong from Luverne, AL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Very clean room! So nice.
  • I like free continental breakfast.

“So good place!”

Dec 8, 2007 by Brent from Charlotte, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was very friendly.

“I recommend this hotel, it was very clean and very close to the Gwinnett Center.”

Nov 27, 2007 by P from Stonybrook, NY
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[8]

  • Good position to travel.
  • The room is not good.

“I don't think so the holiday is one of best hotels.”

Nov 21, 2007 by Bill from Las Vegas, NV
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Room equipped with fridge and microwave.
  • Chintzy bedding and mattress quality.

“Pros: new carpet, room had fridge, microwave Cons: room not well insulated from hallway noise (needs better door w/insulation); bedding quality. Overall, low bedding quality compared to competition plus noise issues renders this property below a 3 star in my view.”

Amenities at Holiday Inn Gwinnett Center, Duluth

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Newspaper
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Sprinklers In Rooms
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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