Holiday Inn Gwinnett Center

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User Reviews for Holiday Inn Gwinnett Center, Duluth

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Sep 10, 2009 by Kim from Phenix City,AL

• It was a good value.
• Room service breakfast was not very good.

“Overall the hotel was a good value for the Priceline price we were able to get. I would not have liked it as much had we paid more.”

Aug 21, 2009 by Laura from Oswego,IL
Overall Rating: 10

• Very small indoor pool

“We wanted to lay out. At my request, reluctantly, called sister company and got us permission to use their outdoor pool. Sister property staff was awesome!”

Jun 17, 2009 by Darrell from Stone Mountain,GA
Overall Rating: 9

• The hotel was just wonderful
• The front desk clerk. The guy was just rude.

“When you get pass the young man, the hotel and the hotel stay is just awesome!”

Jun 11, 2009 by Anthony from Halifax,Canada
Overall Rating: 9

• Hospitality.
• Location.

“Hotel was great and
would recommend to others.”

Jun 8, 2009 by Melanie from Martinez,GA
Overall Rating: 6

• Safe location very nice facility.
• Pool - lots of hair floating in pool that was indoors and very cold - not heated.

“Very comfortable - very friendly staff - cozy bed and great room. Loved everything except the pool which was a disappointment.”

Jun 1, 2009 by Stephen from Lawrenceville,GA
Overall Rating: 5

• Staff.
• Cleanliness.

“Overrated.”

May 20, 2009 by Cindy from Athens,GA
Overall Rating: 9

• Very nice room with a super comfortable bed and other great features.

“This far exceeded our expectations with their friendly staff, super neat and clean facilities, big flat screen TV, mini refrigerator, super comfortable bed and a peaceful environment. All this in a high-traffic metro business area.”

Oct 6, 2008 by Shelly
Overall Rating: 9

• Liked the location and the clean rooms.
• Did not like the fact that there was no continental breakfast in the morning.

“This hotel is very convenient to a lot of attractions, shopping, etc. The rooms are nice and clean.”

Sep 8, 2008 by Kevin
Overall Rating: 9

• Great reception staff.

“Professional, pleasant and
enjoyable.
”

Sep 4, 2008 by Steve from Apex, NC
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[2]

• It was new and clean.
• Hotel is fairly new and in an out of the way location, and still working out the bugs with the staff.

“If I were to stay at this hotel again, It won't be anytime soon, due to location, it is out of the way and isolated from anything convenient such as, grocery stores, and gas stations. Although the rooms were clean, our rooms did not get serviced with new towels as well as our beds made until we requested it twice. Overall, this hotel is more like a 2 star hotel.”

Sep 4, 2008 by Lorna from Lyman, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean/family friendly.
• Closet door in front of restroom.

“Very nice, would go again.”

Sep 3, 2008 by David from Bartlesville, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large comfortable room.
• Breakfast ended at 10 am on Sunday.

“The rooms were very nice, probably 4 stars worthy. The halls and common areas were more like 3 stars. Nothing fancy, but very functional and clean. Everyone at the front desk was outstanding. The fitness center and pool were small, but I was still the only person using the fitness center on Sunday morning. I arrived for breakfast at 10:05 on Sunday morning, but they stopped serving at 10 am. Just a slight disappointment. Seemed to be in a very nice, safe area.”

Aug 27, 2008 by Carl from Cincinnati, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Clean room with a TV with working AV input jacks.
• Rude and angry front desk night clerk.

“Nice hotel that needs better management. The rude night-time front desk clerk yelled at guests, would not look at guests and never welcomed us or said thank you. The day-time desk personnel were charming, thoughtful and polite.The ice machine made only slush. The Coke machine sold hot drinks.The bed was hard and lumpy.”

Aug 22, 2008 by Terry from Stockbridge, GA
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[10]

• The convenience to Gwinnett Area.
• No free breakfast. Very warm in room at night and beds weren't comfortable.

“The convenience to the Arena was good. No free breakfast and rooms were not comfortable. Will not stay again.”

Aug 19, 2008 by Robert from Crestwood, KY
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[6]

• Convenient.
• Quality of service from staff.

“Good facility, poor service, expensive for product delivered.”

Aug 18, 2008 by Beth from Athens, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Its location relative to my office.
• The ottoman smelled funny.

“An average upscale hotel, it didn't offer anything more or less than I expected. I did not try any of the amenities or the restaurant, but it was adequate. The shower had great pressure and temperature control.”

Jul 24, 2008 by Camille from Land O Lakes, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was new and clean-beautiful landscaping and serene getaway patio with nature at your backdoor. I look forward to early morning to getaway there!
• Nothing- I liked everything!

“I have done quite a bit of traveling with my children this year and the staff at this hotel was by far the most friendly, helpful and courteous. They went above and beyond for me and my family.”

Jul 21, 2008 by David from Nashville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Spacious lobby, helpful staff, comfortable bed, great location!
• Breakfast should have been included but was $14.

“All in all, this was a good place to stay. We were headed to the Gwinnett Arena for a concert & the hotel is in the same parking complex as the Arena so we could simply walk over. Excellent! The lobby was spacious and clean and the room was clean with a nice shower & comfortable bed. Desk staff was gracious, interested & helpful. Very attentive! Breakfast should have been included, but wasn't, otherwise a perfect stay!”

Jul 8, 2008 by Pritish from Saginaw, MI
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[8]

• All the hotel staff are very friendly and kind.
• NA.

“I enjoy staying there and staff were very helpful.”

May 23, 2008 by Nikki from Newton, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Nothing.

“Great location near Gwinnet Center and Discover Mall. I love all the different pillows.”

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Amenities at Holiday Inn Gwinnett Center, Duluth

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool Internet Access

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Parking Pets Allowed Phone with speaker Pool Porters Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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