The Columbus, A Renaissance Hotel

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User Reviews for The Columbus, A Renaissance Hotel, Columbus

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Apr 29, 2008 by Linda from Wolcottville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• It was very modern
• I loved everything about the hotel.

“This hotel was the cleanness most friendliest place I stayed at I loved every minute of it.”

Apr 16, 2008 by Donna from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly, helpful staff. Nice people, not just "workers."
• I liked so much but I wanted access to better snacks! Minor, but true.

“Excellent, responsive service with a focus on helping guests; enjoy their visit to Columbus. Warm accommodations (fire was going when it was cold), near a nice bar (the Tip Top), and not all that far from Ohio State.”

Apr 15, 2008 by Larry from Laingsburg, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Called the deck for a place that had cheese cake, they told me and gave me directions.
• Nothing.

“Nice Hotel, clean rooms, and very friendly people. I would love to stay there again.”

Apr 9, 2008 by Samantha from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Customer Service.
• Had to pay to park.

“This hotel was well worth the money. It was trendy and the customer service was awesome.”

Mar 3, 2008 by Brooke from Cleveland, OH
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice room, excellent food, very comfortable bed.
• Nickeled and dimed for everything.

“It's a nice hotel in a central location, but for the price, I expected free wireless in my room (it was $12.95 for 24 hours); free or discounted valet parking (it was $23.00/day); and complimentary breakfast. Another huge turnoff was the Evian water in my room--available to me at $4.50 per bottle--an outrageous price and really bad PR for the hotel. They provided water bottles in the gym--those same bottles should have been provided in the rooms. I would definitely not stay at this hotel again simply because the lack of amenities is a major issue for a hotel.”

Feb 27, 2008 by Wendy from Northbrook, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were decorated beautifully. Loved the color scheme.
• The gazillion loud cheerleaders that checked in Friday and stayed until Sunday or Monday - they were unsupervised and loud at 2:00 am.

“The hotel was great. Valet staff was very, very polite and efficient. The lobby area always smelled great and the fire in the lounge area was lit and inviting. I would absolutely stay here again.”

Feb 12, 2008 by Larry from Coolville, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff and cleanliness.
• Valet parking was pricey.

“Excellent stay!”

Jan 30, 2008 by James from West Middlesex, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Really, the head bellhop was great. Very helpful and knowledgeable.
• Valet only parking that was very expensive: $23 per night with no in/out privileges.

“Very nice classy hotel in a good downtown location. Clean and comfortable everywhere from the lobby to the bathroom.”

Jan 15, 2008 by Richard from Sandusy, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• Room & Classroom training room.
• Parking is very expensive or uses the surface lot a block away.

“Please warn your customers of the expensive parking and the adder cost for in room wifi.”

Dec 6, 2007 by Mohamed from Alexandria, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[7]

• Lovely room.
• You are over charged for everything.

“Loved the room, nice view and very clean. Very friendly staff. The hotel restaurant was way overpriced and well below expectations for the prices they set. The parking is also an issue. It is rather expensive, but the valet crew is great. This is an ideal hotel for business, but not too family oriented. I would recommend this hotel for business trips.”

Nov 8, 2007 by Katie from Toledo, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• I liked the modern decor.
• The bathroom was way too small, with virtually no counter space.

“This hotel was just okay. I was disappointed in the size of the bathroom, and especially the lack of counter space. The room itself was large, which made the tiny bathroom seem even more out of place. The valet parking was pricier than other hotels in the downtown area and the valets all seemed very young and not very knowledgeable or helpful about the process. I was sick one day of my stay, the gift shop was out of both stomach and headache medicine, and the front desk said they could not help me if the gift shop was out. Later, I learned there was a CVS just down the block. I felt the front desk should have at least recommended the CVS to me, since they could not help me. Also, there was a weird odor throughout the hotel (lobby, rooms, etc.). It smelled like a candle or perfume of some sort, but I am sensitive to smells and it just made me nauseous.”

Oct 30, 2007 by Patty from Mentor, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Did like anything about it, I did not stay.
• They were uncooperative in an emergency.

“The hotel was not willing to assist me during a family emergency.”

Oct 20, 2007 by Jean from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I got a very low price. The hotel had a suite available when I checked in and I got a free upgrade.
• Pool is outdoor.

“This is a lovely hotel with excellent staff. Parking fee. Since I had paid so little for the room this was acceptable. The parking is valet and it was nice to call down and have my car waiting for me. The rooms are beautiful and quiet. The beds are very comfortable. I strongly recommend this hotel.”

Oct 17, 2007 by Ellen from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent staff. Valuable features: free internet use in lounge. B & W photos of Columbus in room. Convenient valet parking.
• Internet fee in room. No bathtub. Pricy valet parking.

“Very enjoyable stay. The staff couldn't have been more helpful, including valet parking staff. They made my two days there hassle free and enjoyable. Rooms are well decorated with black and white photos of the city. Free internet in downstairs lounge is a wonderful idea. You can use the internet while having a coffee or drink.”

Oct 11, 2007 by Grover from Massillon, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The staff was very helpful in finding us interesting things to do.
• Checkout time was a madhouse & traffic downtown was really heavy.

“All in all, stay was excellent, the room was beautiful, and you just can't beat that price!”

Oct 7, 2007 by Larry from Gaithersburg, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Very nice rooms.
• Rooms weren't very sound proof.

“Hotel was very nice. Rooms were great size and very clean. Great location. Would definitely stay there again.”

Sep 27, 2007 by Timothy from Mason, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Location & outside swimming pool/bar on 4th floor.

“Very nice hotel and great downtown location. Plenty of nearby parking. Very nice rooms with everything you would want in a room. Did I mention location, location, location?”

Sep 12, 2007 by Rebecca from St. Paul, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient downtown.
• Overpriced for non fancy accommodations.

“Very small bathroom but it was nice to see an old building renovated rather than demolished.”

Jul 11, 2007 by Debra from Columbus, OH
Overall Rating: 7
Staff:[8] • Location:[7]

• The hotel was clean and nicely decorated.
• The pool could've been larger.

“This hotel met my expectations. It was clean, the rooms were nicely decorated. The staff was friendly and helpful.”

Jun 30, 2007 by Dianna from Baltimore, MD
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• The lobby staff were very friendly and helpful.
• Our bed linens had not been laundered properly.

“Overall our stay was average. The lobby staff was very friendly and helpful. However, when we went to go to bed on our first night, we found stains on the comforter, black hairs on the pillow shams, and on the head board. The next day the maid did not come to our room until after 3pm, and she acted as if she would rather not clean our room. I wonder what this hotel would be like if all of their staff was as nice as the people in the lobby. I would stay there again, but only if there were no other rooms in the area.”

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Amenities at The Columbus, A Renaissance Hotel, Columbus

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Iron Lounge Maid Service

Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Sauna Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control VCR Valet Parking Vending Machines Video Checkout Wake-up Service Wet Bar