Lees Inn and Suites Kankakee

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User Reviews for Lees Inn and Suites Kankakee, Bourbonnais

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Sep 24, 2008 by Sandy
Overall Rating: 5

“We were very disappointed that on the second night of our stay we didn't have any towels. When we went to the desk they said that they would have more in the morning. That next morning, we again tried and were again denied towels. We finally used the tiny pool towels.”

Sep 10, 2008 by Jill M. from Seymour, IN
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[7]

• Breakfast buffet was good.
• Supplies in room were very limited and often missing.

“Some of our rooms only contained 1 towel with no wash cloths or hand towels. Ice buckets were not included in every room, some rooms had odors, only a few had refrigerators, some rooms did not have remote controls (with none available at the desk), some did not include coffee makers-on arrival, our room was found with some trash under the night stand.”

Sep 6, 2008 by Kerry from New Berlin, WI
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[7]

• Nothing.
• Overall experience.

“We always stayed at this hotel for the last 6 years & was very disappointed this time. There were no towels in the room & garbage from the prior people that stayed in that room. There were only a few items for the breakfast & that was no good. We will not stay at this hotel again.”

Sep 2, 2008 by Phil from Worthington, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Close to where I needed to be.
• Dirty, bad food for breakfast.

“I would not recommend this hotel to anyone.”

Aug 28, 2008 by Charlotte from Morrisville, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Breakfast was good.
• NBC channel did not come in on TV and it was Olympic season!

“Check-in was fine. Room was ok except that there was only 1 hand towel and 1 wash cloth. Had to call for enough towels for two people! Delivered to room by only person on duty - the check-in clerk! (This was early evening, a prime time for people checking in). The TV system had a problem and the channel for the Olympic games was not available. When I turned down my bed preparing to retire I found a hole in my blanket approx. 6-8 inches in diameter! I called for a replacement (delivered by the check-in clerk) and proceeded to make my own bed. Next morning at 6:45 a fire alarm went off causing concern for all guests. Turned out to be a false alarm - but who needs this at 6:45 am? Needless to say our stay was a little less than wonderful.”

Aug 19, 2008 by Tammy from Kalamazoo, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• It was easy to find right off the highway.
• The room was not clean and was very hot.

“I would even let my dog to stay there. The staff was rude.”

Aug 13, 2008 by David from Brazil, IN
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[9]

• Breakfast was good.
• Conditions of hotel have deteriorated severely since last stay.

“My wife and I travel together for business and we have stayed at this hotel many times in the past number of years and have found it to be very nice until this year. We learned it is under new management and ownership. Beds were not properly made each day and towels were limited. Furniture was in need of repair and room was unsanitary. We thought the condition could have been limited to our room only, but a traveling associate had similar issues with his room, which was on a different floor. We even left a day early to return home, in part because of the conditions.”

Aug 7, 2008 by Emily from Montesano, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[10] • Location:[9]

• Very positive and helpful employees.
• Broken lamps, older beds.

“The staff person at the front desk was excellent. I had a very late check-in and she was very helpful. The motel is older and in need of some repairs but in overall good shape. I just would not want to spend many nights there.”

Aug 7, 2008 by Herb from Suamico, WY
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[7]

• Responsive, pleasant staff.
• The hall carpets need to be cleaned.

“Simply a place to stay. Good breakfast.”

Aug 3, 2008 by Curt from Ballwin, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[7]

• The breakfast was okay at best.
• Overall experience was very bad.

“Rooms were filthy and smelled terrible. Bugs, webs, carpet and chairs were filthy. Bathroom horrible. The guy working the desk was not very friendly but the girl did her best.”

Aug 1, 2008 by Nancy from Holland, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Cleanliness was poor. Old deteriorating conditions.

“I was glad that it was cheap. it was not clean and the conditions of everything from dirty furniture to dirty stained carpet, cracked porcelain sink and odor of stale cigarettes make it distasteful for us.”

Jul 30, 2008 by Mike from Elkhart, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• It was conveniently located.
• It needs a face life, quite worn out.

“We were looking for an inexpensive hotel for one over night so we could go to the Chicago Bears training camp. This hotel worked for the price. The beds were miserably uncomfortable. Things are pretty worn out looking at this hotel.”

Jul 30, 2008 by Annette from Lyons, IL
Overall Rating: 3
Cleanliness:[9] • Staff:[5] • Location:[9]

• Lobby was beautiful, pool was warm.
• Room smelled, carpet wet, hornets nets by window, no screen.

“When we arrived we found that we had been upgraded to an executive suite with 1 bed. Since the room was smaller and there was no room for 3 rollaway beds we needed the 2 queen bed room. The only one they had left was a smoking room. I told her I would take it as I had no other choice. The room smelled extremely bad. It was hard to breathe. We opened the windows to get some fresh air in the room but there were no screens. As my husband was looking out the window she noticed a group of wasps. There was a nest under the window. He went to the front desk and was told that maintenance would come and take care of it. Now we had to close the window and kill the wasps that got inside. No one ever came to take care of the nest and we had to spend the night in a nasty smelling room.”

Jul 10, 2008 by Daniel from Monee, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, the premises were clean and very well kept. The staff was friendly and the unexpected surprise was a hot breakfast.
• The 1 and only flaw was not enough towels, blanket missing on one bed, which were given at front desk.

“I rented this room for my son and his family for a reunion. He was very pleased with the accommodations. Easy to get to, clean, friendly and good staff. Thank you so much. One of the best experiences that we have had. Thanks again.”

Jul 2, 2008 by Linda from Rock Island, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The hot breakfast, pool area, and workout room.
• The hot tub wasn't working properly.

“This hotel was excellent and we had a wonderful time.”

Jun 4, 2008 by Bob from Riverdale, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• The friendliness of staff.
• Mattresses too soft. Not enough towels.

“The room wasnt as comfortable as one may expect. The mattresses were way too soft and hanging off the box spring. There was not enough towels and the cabinet that held the fridge and microwave had a bunch of m&m's in it. The staff however was very accommodating.”

May 28, 2008 by Carl from Sturtevanet, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quite rooms.
• Lots of kids in the pool.

“Stay was nice but the pool is small and full of children. Would like to have spent some time in the pool area but it was full of children screaming and making lots of noise. Hotel may consider opening the pool late hours for adult guest only like after 10pm no one under 21 or something along that line of thought.”

May 27, 2008 by Cathleen from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Hot breakfast buffet was excellent.
• Exterior grounds could be more appealing.

“Needed more curb appeal? Inside was nicely decorated. Didn't have time to check out the pool. Hot breakfast bar was wonderful!”

May 13, 2008 by Gregg from Chatham, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast was good and the rooms were clean.
• Nothing wrong here.

“Good place to stay. Clean, affordable and a nice breakfast.”

Apr 26, 2008 by Barbara from Oakley, IL
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[8]

• Convenience to shopping/ restaurants/ nice shower pressure.
• Only 1 star/very hard bed/needs updating.

“This hotel is only 1 star. Bed was extremely hard, and the room needs updating. Breakfast was okay, although the greasy smell goes right into the rooms, we were on the 2nd floor, & it stunk. It is very convenient for restaurants/shopping.”

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Amenities at Lees Inn and Suites Kankakee, Bourbonnais

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Express Checkout Free Local Telephone Calls Free Newspaper Free Parking

Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities No Smoking Rooms/Facilities Pets Allowed Pool Television with Cable

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