Hilton Garden Inn Chicago Downtown/Magnificent Mile

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User Reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile, Chicago

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Oct 21, 2009 by Mary from Perrysburg,OH
Overall Rating: 9

• Location.

“It needs renovation, and they need to have heavy curtains close all the way! No privacy and too much light in the morning! Otherwise good deal.”

Oct 21, 2009 by Will from Salt Lake City,UT
Overall Rating: 9

• I thought the hotel was absolutely Awesome! I'll definitely be staying there again in the future.
• The bottled water was $5.

“I had read some other reviews about the Hilton Gardens Inn that weren't exactly positive. I did not have any negative experiences with this hotel at all. The staff was friendly & helpful; the noise from outside was minimal at worst; the hotel was clean & my room was better than I could expect for the price I paid. It was an overall wonderful experience & I would recommend this hotel to everyone.”

Oct 19, 2009 by Pam from Peoria,IL
Overall Rating: 8

• Location.
• The comforter on the bed is too hot and too heavy.

“ Everything was great except for the bedding. Too hot and heavy. I had to call the desk in the middle of the night for a blanket. A heavy down comforter is uncomfortable except in the dead of winter. ”

Oct 1, 2009 by Tim from Muskegon,MI
Overall Rating: 9

• Location, quality and comfort of room. Also refrigerator and microwave nice to have.
• Forgot to give me coffee for coffeemaker the 2nd day.

“Nice, attractive, great location. Very nice rooms.”

Sep 30, 2009 by Nicole from Milwaukee,WY
Overall Rating: 10

• Fantastic location, beds very comfortable, spacious, excellent pick!
• Parking fee! Bathroom could be updated.

“Fantastic location, beds very comfortable, spacious, excellent pick! Would highly recommend, and will stay there again!”

Sep 25, 2009 by Beth from Indianapolis,IN
Overall Rating: 10

• Clean, good location., friendly service.

“Really liked it, made our Chicago trip a good one.”

Sep 21, 2009 by Steve from Sugar Land,TX
Overall Rating: 7

• Location and it was clean.
• It is old.

“Nice hotel good location to city an public transportation. Old hotel but clean.”

Sep 17, 2009 by Gary from New York,NY
Overall Rating: 9

• Perfect location, good amenities.
• No mini bar in room.

“Hotel was perfect location, staff friendly and helpful.”

Sep 12, 2009 by Ron from Celina,OH
Overall Rating: 10

• Location to area attractions and the train station was perfect.
• The pool area was not as big as the pictures led me to believe.

“Good location, clean and comfortable rooms with a nice restaurant. Never had to wait too long for an elevator. Staff was very helpful.”

Aug 3, 2009 by Mary from Jacksonville,IL
Overall Rating: 10

• It was clean, comfortable, close to the pier, perfect.
• I did not like the construction work in front of the hotel.

“I would highly recommend this hotel to others. The staff was so helpful and the decor was nice as well as the room and the climate. An all-around pleasurable experience.”

Jul 22, 2009 by Carlene from Elwood,IN
Overall Rating: 10

• Location.
• Pool & hot tub area could be larger.

“It was fine for the price we paid, we did not expect anymore than what we got. We just wanted a decent place to sleep & that it was.”

Jul 5, 2009 by Rex from Dubuque,IA
Overall Rating: 9

• The enthusiastic helpfulness of the staff.
• Lack of parking and parking policy.

“Excellent staff. Adequate accommodations.”

Jun 25, 2009 by from Plano,UT
Overall Rating: 9

• Beautiful building and decor.
• View was of the air conditioner - room was dated.

“Beautiful hotel in a GREAT location. Unfortunately our room was overlooking the AC system and the roof.”

Jun 25, 2009 by cassie from West Des Moines,IA
Overall Rating: 10

• Very friendly staff.
• Hot tub didn't seem clean, wasn't at all hot. was booked in smoking room but smelled ok.

“Great hotel with excellent location. parking was expensive, but downtown chicago parking is always expensive. staff was helpful - they had to slightly upgrade our room due to overbookings and did so quickly and willingly. i wish we could choose smoking/non-smoking because we were on a smoking floor, but the room ended up smelling ok. that will be a consideration of mine in the future, though.”

Jun 15, 2009 by Colin from Pawnee,IL
Overall Rating: 10

• Great location and overall quality.
• The items for sale in the lobby were grossly overpriced.

“The hotel was well-located and was in good condition. The staff was friendly and the overall appearance of the property was nice. As with most (if not all) hotels in the City, parking was extremely high priced as was the items for sale in the lobby.”

Jun 15, 2009 by Judy from Silvis,IL
Overall Rating: 10

• Fridge and microwave in all rooms.
• We liked it all.

“Everything was great clean, modern and well taken care of. Staff recommended area restaurant and even had menus at front desk. The hotel restaurant was Weber Grill and the food was excellent.”

Jun 9, 2009 by Cecelia from Rockford,IL
Overall Rating: 8

• Nice downtown location, super friendly staff, excellent valet parking service.
• Nothing really.

“Great hotel, I would stay there again in a minute. The staff was especially helpful, friendly and attentive. Yes, you can still hear the street noise on the 17th floor but, the buildings all channel the noise upward. It didn't really bother me that much. It was certainly not as loud as my husband's snoring. The halls were quiet and no noisy neighbors that I could hear. I liked the Weber Grill Restaurant for Breakfast and we did takeout one night. The food was great. We purchased groceries across the street at the supermarket for the other meals. The TV was a little slow in responding to the remote, I don't know why. I got used to it. The room and common areas were very clean. We paid the $44/night parking and I would do that again. It was worth it. My husband remarked that we now know how the other half lives (we usually don't pay for valet parking). It rained one day and it was nice to get in and out of our car at the front door under cover. There really wasn't anything I didn't like.”

Jun 2, 2009 by Leslie from Mounds,OK
Overall Rating: 10

• I enjoyed the cleanliness, comfort, and convenient location!
• I didn't care for loud drunks yelling down hallways at 3am, not hotels fault though.

“The hotel was clean, the staff was friendly and helpful, the location was stellar.”

May 5, 2009 by Megan from Union,IL
Overall Rating: 8

• Very friendly staff, and great location.

“Good location, friendly staff, nice room, and clean facilities.”

May 4, 2009 by Roman from San Diego,CA
Overall Rating: 10

• Superb beds!

“The beds in our room were top notch, especially after long days walking around the city. The overall appearance of the hotel was clean and the staff were very helpful and professional. I've stayed at more expensive hotels (Palmer House) but this place was a good.”

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Amenities at Hilton Garden Inn Chicago Downtown/Magnificent Mile, Chicago

AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room Pool Room Service Television with Cable

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