Hilton Garden Inn Chicago Downtown/Magnificent Mile

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User Reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile, Chicago

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Apr 24, 2008 by Mary from Pekin, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really liked everything.
• Construction around the area.

“Clean, friendly, beautiful, affordable. Staff was very accommodating and did not make you feel like a burden. Weber Grill offered an outstanding meal!”

Feb 28, 2008 by Orly from Toledo, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• It's centrally located to great shopping and fine dining.

“This hotel was very comfortable, and is in the process of being newly remodeled. It is attached to The Weber Grill restaurant, and offers a full-buffet breakfast for $15.00. It is centrally located to great shopping and many fine restaurants.”

Feb 27, 2008 by Don from Burr Ridge, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice room and location for the price.
• Room and bathroom door met.

“Excellent location with an adequate room for Downtown Chicago at a good price.”

Feb 27, 2008 by Brooke from Oshkosh, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• View of skyline.
• Didn't receive king size bed, only had double beds.

“Overall good experience.”

Feb 22, 2008 by Brian from Kansas City, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great location, nice facilities, friendly staff.
• No airport shuttle.

“Great location, friendly staff and excellent rooms. We got a corner room that was recently renovated. The flat screen TV hadn't arrived, but the room was nice and the view great. Room was a little small.”

Feb 19, 2008 by Tom from Princeton, IL
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[7]

• Liked how close it was to Children's Memorial Hospital.
• No DVD player, no jacks on TV for play station, phone broke, broadband cable broke, Lumpy bed.

“Having no DVD player, or cable hook ups for Play station, Internet cable and phone broke, and very Lumpy beds; it became a hotel not to take your child to that has hospital visits every other day. Also parking is attached to Hotel but $26.00 every time you leave is outrageous.”

Feb 16, 2008 by Tammy from Joliet, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, convenience, friendliness.
• The coffee in the room wasn't that tasty, but good enough.

“Exceeded my expectations, great service, and room accommodation, loved the access to the fridge, microwave and desk.”

Feb 15, 2008 by Dan from Carefree, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet, roomy, close to public transportation.
• Internet was out for about 2 hrs.

“Great place, I'd stay there again.”

Feb 9, 2008 by Kurt from Nisswa, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Location put us by cab $5.00 most places we needed to go.
• Cleaning staff sometimes forgetful "washcloths".

“Convenient clean friendly service oriented.”

Feb 7, 2008 by Malissa from Bath, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff at the hotel was very helpful. The rooms were comfortable and extremely clean. Also, it has a great location!
• There was nothing that we didn't like.

“We thoroughly enjoyed our stay at this hotel. The staff was super helpful and friendly. The bed and bedding was so comfortable, we would have loved to take it all home with us! The pool and hot tub were great; the hours were super and it was very clean. There really wasn't anything that we didn't like or enjoy!”

Jan 30, 2008 by Jack from Wheaton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Nothing.

“Having a great location with good amenities.”

Jan 30, 2008 by Abby from Eastpointe, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the view from the window. The front desk had an upgrade and I got a corner room! It wasn't very expensive and I had a great time!
• There wasn't anything I didn't like. There was bottle water for $5. I thought the bar was a little over priced.

“I really enjoyed my stay. It was right in the midst of everything I wanted to do and I didn't get lost. The staff was helpful and friendly and eager to go out of their way for you. I enjoyed it and would stay there again!”

Jan 29, 2008 by Tricia from Mishawaka, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The king size bed was so comfortable and the bedding was soft.
• The elevator was freezing cold.

“I had to call down to the front desk a couple of times and the staff was excellent. Also loved the cookies at the front desk!”

Jan 27, 2008 by Chris from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect.
• They forgot to put a coffee maker in the room.

“Excellent place to stay if in town for business on/near the miracle mile.”

Jan 26, 2008 by Mickey from Birmingham, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice and close to everything.
• Not enough TV channels to choose from.

“I was completely satisfied with the accommodations, the location of the hotel, and the staff. I would definitely stay there again.”

Nov 19, 2007 by Robert from Decatur, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Having a swimming pool, good exercise room, and mini store in the lobby.
• The room was a bit small, if you have more than one person.

“For the price, this was a great option, in terms of location, amenities, etc.”

Nov 9, 2007 by Cyndi from Queen Creek, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Was given a corner room which was larger with a nice view.
• Housekeeping often forgot to restock some items.

“Location is fantastic for downtown, bus and rail access right outside entrance. Sleep inducing mattress and pillows. Windows blocked out most of busy downtown traffic noise beautifully. Would highly recommend this hotel for anyone traveling to downtown Chicago.”

Nov 7, 2007 by William from Louisville, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the bed! It was wonderful! It was so comfortable! After a long day of walking and shopping, the bed allowed me to fall asleep instantly!
• The room we received was a smoking room (we had requested non-smoking). There was no non-smoking rooms clean, so we had to wait 2 hours.

“The hotel was fabulous! Other than receiving a smoking room when we requested a non-smoking room, everything was wonderful! The hotel is located in a excellent spot, convenient to Magnificent Mile. All of the employees were very nice and helpful. When we finally got into a non-smoking room (2 hours wait), we were pleased. The room was very clean and the bed was so comfortable!”

Oct 24, 2007 by Connie from Saint Charles, MO
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The hotel was clean and the staff was wonderful!
• Parking! We were charged for 2 full days because we parked for more than 24 hrs.

“Very nice! Great location. Extremely helpful staff.”

Oct 3, 2007 by Tim from Fisher, IL
Overall Rating: 6
Cleanliness:[3] • Staff:[7] • Location:[9]

• Good price for downtown hotel in nice-looking hotel.
• Room smelled like vomit, late-night hallway noise.

“This hotel has highs and lows and with better management could be an excellent hotel. Unfortunately, the hotel must host a lot of partying people as late-night party returners are loud, our room smelled like semi-cleaned vomit (but, still vomit), our check-in was slightly delayed (at 4 p.m.).”

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Amenities at Hilton Garden Inn Chicago Downtown/Magnificent Mile, Chicago

AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room Pool Room Service Television with Cable