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The Westin Buckhead Atlanta
3391 Peachtree Road Northeast,
Atlanta, GA
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 132 user ratings |
Oct 22, 2009 by
Dee from Hilton Head Island,SC
Overall Rating: 9
“The first room that we were assigned had a heavy mildew odor when we opened the door. It was no problem for the front desk to assign us a new room and that one smelled much better. (Speaking of smells, the Palm Restaurant is in the lobby and I think that's the reason that the hallways smell smoky. The staff at the hotel was excellent and super friendly.) The bed was pretty comfy and the HD TV had a awesome picture. There is Starbucks coffee in the room and the gift shop stays open late, if you need a snack. Overall, it was a very nice hotel and we would probably stay there again, if it wasn't for the problem with fitting the car into the parking garage.”
Sep 30, 2009 by
Vanessa from Plantation,FL
Overall Rating: 9
“I was very pleased with hotel and staff overall. We rented 4 rooms they were able to accommodate us on same floor. One room smelled of cigarettes. They did not have another room available on the same floor. That was inconvenient especially after traveling all day. However, the Palm restaurant was fantastic. The hotel was very clean and you cannot beat the location. Again, overall I would stay there again.”
Jul 18, 2009 by
Anna from Los Angeles,CA
Overall Rating: 5
“It was a utilitarian hotel. Decor is similar to that of a modern office. Boring. Our bedding pulled off every time we rested. Pool was in the health club and was not good for leisure or relaxation. No robes in the room. Air conditioning didn't work well - room was stuffy.”
Jun 5, 2009 by
Temple from Montgomery,AL
Overall Rating: 3
“This is not a 4 star hotel. It is very tired. I have used priceline before for the same city and area and have had great hotels. The Westin was a big disappointment.”
May 14, 2009 by
Gary from Katonah,NY
Overall Rating: 9
“Everything was to quality. Gym and pool were great. Location and parking very convenient. Only criticism is the inadequate bathroom lighting for using the mirror.”
Apr 10, 2009 by
Mia from Chicago,IL
Overall Rating: 9
“Very nice hotel and great location.”
Apr 8, 2009 by
Nicole from Grovetown,GA
Overall Rating: 3
“I was very disappointed in this hotel. The Westin was in a great location, but that is where the good things end. The room was very out dated. They put a flat screen in the room and that was all. It was not even hung up on the wall. The bed was all stained and old, the hotel is supposed to be known for their awesome beds, but I did not see any of that. I would not go back to the hotel or recommend it to anyone. And the palm restaurant was horrible for breakfast. It was over priced and the food was not good at all.”
Mar 20, 2009 by
Billie from Hoover,AL
Overall Rating: 10
“Very nice!”
Mar 19, 2009 by
Michael from Louisville,KY
Overall Rating: 4
“Here were the issues: 1) Bathtub had hair in it on arrival. 2) Luggage was not delivered. 3)Courtesy shuttle was not available nor were hotel-arranged alternatives. 4) Mini-bar charged bill for items picked-up but not purchased requiring a conversation with front desk. 5) Garage parking fee of $28 daily not mentioned until final bill was delivered. 6) Staff did try to satisfy us in spite of problems.”
Feb 18, 2009 by
Tam from Tucker,GA
Overall Rating: 5
“Good location, but bad staff service. I had made a request the day prior to check in that the staff said they'd note on the computer, and when I checked in, nothing was noted and the staff acted as if I had never called. Also the rooms walls were paper thing; I felt like I was sharing my romantic weekend with my neighbors - I could hear every word of their conversation too. Not good.”
Dec 30, 2008 by
Brian from Albany,GA
Overall Rating: 8
“Nice area and hotel but not comparable with other hotels in the vicinity. I would stay there again but definitely not in a double room with kids.”
Nov 19, 2008 by
Jeff from Greenville,SC
Overall Rating: 10
“Very modern hotel with great walking options to shopping and eating. Hotel was inviting and the room was quiet and comfortable. The fitness center and pool were fantastic.”
Sep 5, 2008 by
Doug from Birmingham, AL
Overall Rating: 7
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Needs smoking rooms, nice staff.”
Aug 13, 2008 by
Kevin from Decherd, TN
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“Overall good experience. I assumed for the money the rooms would be more luxurious than they were. They were still clean and nice and I'd recommend to others.”
Aug 5, 2008 by
David from Bristol, VA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“Hotel was great and the staff was wonderful. The rooms were nice and clean and comfortable. An improvement I would make would be to upgrade the rooms with DVD players. There are 2 dislikes about the place and that would be drink machines in the hotel even though the rooms are equipped with an automated refreshment center. That being said in the refrigerator it cost $3 for a 12oz can of soda. My finance and I purposely went to the Mall across the street and got 20oz's for $1.25.”
Aug 3, 2008 by
Linda from Lexington, KY
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We had $600 worth of electronics stolen from our car in the self parking garage. I would highly recommend to have your car valet parked where the security is better. Otherwise the hotel was just perfect. The location is the best in terms of an easy walk to shopping and restaurants. The hotel is upscale and classy.”
Jul 26, 2008 by
William from Belluvue, TN
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Usually stay at the JW Marriott the Westerns pretty close.”
Jul 18, 2008 by
Sydney from Mobile, AL
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“Great accommodations, convenient and comfortable.”
Jul 17, 2008 by
Coleen from Greensboro, NC
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“The bathroom desperately needed updating and there were stains on the carpet. The pool is not very kid friendly and parking was expensive.”
Jul 16, 2008 by
Ward from Dayton, OH
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“Had to pay for coffee and water in the lobby, should have this available at the level of hotel.”
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