La Quinta Bend

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Aug 25, 2009 by lisa from tacoma
Overall Rating: 3
Cleanliness:[9] • Staff:[7] • Location:[9]

• Wonderful housekeeping staff.
• Current management style/attitude. Blames junior staff for errors, takes no initiative nor displays professionalism.

“First of all, the housekeeping staff rates a 10+ excellent, friendly and an absolute joy. Have stayed here many times and until recent trip, enjoyed every visit. This time was a complete nightmare. Management dropped the ball on reservations and because I was handicapped and required a main floor room, management felt justified to disregard reservation and place me where they wanted just to keep me on main floor. The only apology or response I received to problems were after I tried to contact La Quinta Corporate. My concerns were then finally addressed by the Bend manager (who informed me La Quinta Corp. policy does not let customers talk with anyone but the site manager) While the site manager did apologize later, there was a significant failure to ever check with us during our 6 day stay or to even come out to the desk during check out despite being aware of the problem. During the follow up phone call, it became obvious why there was such a problem with this visit. Hopefully management will change their current direction of customer service here after this.”

Jul 21, 2009 by Matt from Seattle,WA
Overall Rating: 8

• I especially liked the continental breakfast provided and that they let me check in early.

“I thought the hotel was great. The room was very neat. The staff was nice and the breakfast was great. Would stay at a La Qinta again for sure.”

Dec 16, 2008 by Rob from Syracuse,UT
Overall Rating: 8

• It was very clean.
• Nothing.

“The hotel is clean and the staff is friendly. We liked the variety of breakfast items available, which was better than at most hotels we've used. We would definitely use this hotel again.”

Aug 14, 2008 by Kristy from Meridian, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Breakfast, friendly staff, pool, cookies, coffee.
• No elevator.

“Great hotel for traveling with family. Extremely friendly and helpful staff. Fresh cookies, water, and coffee in lobby. Clean room. Fabulous overall!”

Aug 4, 2008 by Jenn from Valencia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great indoor pool, fabulous breakfast.
• A bit on the outskirts of town. Would have been nice to be more centrally located.

“Overall, great customer service. Rooms were very clean, nice. Pool area was a nice break for travel -weary kids. They even had a little fenced - in grassy area where dogs/kids could play. Breakfast was great - Belgian waffles, clean breakfast room.”

Jul 10, 2008 by Susan from Lake Oswego, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[7]

• Hot tub & pool was open for 24 hrs. Good waffles for breakfast.
• Thumping noises from room above.

“Clean, convenient, good price, friendly staff, good complimentary breakfast, pool and spa was open for 24 hours.”

Jan 3, 2008 by Kristy from North Bend, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Met our expectations, close to our daughter to visit.
• Distinct smell of cigarette smoke in hallway and our bathroom smelled like urine.

“We enjoyed our stay, it was quiet and when we asked for less cushy pillows they delivered them to our room.”

Dec 22, 2007 by Doug from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff was very pleasant and efficient. No problems at all with the stay.
• None to report.

“This La Quinta was a relatively new moderate precede hotel. Everything was new and fresh. The staff was quite friendly and check in and out was not a problem. They placed in a room right next to vending machines and the ice machine and I was worried about the noise. However, once in the room there was no noise coming in through the walls or door. I think the textured walls detract from the appearance of the room. Overall though this was a clean facility and I would happily stay here again.”

Nov 14, 2007 by Sharon from Yakima, WA
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[9]

• I liked the use of the swimming pool and the cookies and milk at night.
• I did not like that when we registered we were promised a room with 2 queens and ended up with one king and would have been charge $45 extra to upgrade.

“It is a nice hotel with a nice staff. I will probably stay there again.”

Sep 27, 2007 by Wanda from Salem, OR
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[7]

• 24 hour pool and hot tub/ breakfast were nice.
• No elevator and no micro/no fridge.

“Hotel staff was overworked but still very nice.”

Aug 10, 2006 by Blain from Blackfalds, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean spacious rooms, well run 24 hour pool, and well trained staff.
• It was good.

“Excellent spacious rooms, well trained staff, cookies at 7:00 p.m. Everything was good.”

Jun 10, 2006 by William from Silverlake, WA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[5]

• Clean, Quiet, Good breakfast bar.
• No elevator, somewhat outdated.

“This hotel is located on the south end of Bend, Oregon and affords easy access to the city. It is a clean, quiet location with a few amenities including free wireless Internet access, and a pool. This hotel is not particularly friendly to the handicapped as it has no elevator, requiring a person to carry their baggage up or down a flight of stairs.”

May 10, 2006 by Paul from Vancouver, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful Continental Breakfast.
• .

“We were greeted by friendly staff, a clean, nicely stocked room, convenient location, wonderful amenities--24 hr pool, exercise accommodations. The continental breakfast was very good. We thoroughly enjoyed our stay at the La Quinta”

Apr 1, 2006 by Linda from John Day, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Great breakfast.
• Overly chlorinated hot tub.

“Pleasant, but room assigned was cramped for two adults and one dog, hotel is pet friendly, which is good, no microwave in cramped room, rooms with two queen beds do have more space and microwave, etc. Pool and hot tub are very nice, although hot tub has way too much chlorine added. Great waffle breakfast!”

Dec 27, 2005 by Becky from Mccall, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean rooms.
• Electronic keys did not work well.

“Clean rooms at the south end of Bend. Don't be in a rush to get into your room, the electronic room keys are pretty finicky. The desk clerk confirmed this was the usual case.”

Dec 4, 2005 by Chad from San Francisco, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff is 1st rate and very professional & helpful.
• The walls were so paper thin I could hear quiet conversations and even footsteps of the adjacent guests.

“This hotel has a great, central location. The pool is very nice and open 24 hours. The staff is incredibly friendly, professional and helpful with requests. The hotel was either new construction or newly remodeled and the rooms were quite nice. The only thing that detracted from my enjoyment was the paper thin walls that carried even soft conversation and foot step noises from the adjacent guest's room. That aside, this hotel is an excellent value with free breakfast, internet access & parking.”

Nov 14, 2005 by Kim from Mandeville, LA
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[5]

• Location to bend.
• Older and dark colors.

“It was all right. Older facility that shows its age. The actual location within Bend is not desirable.”

Jul 1, 2005 by Lillian from Albany, OR
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Convenient location, breakfast on site, quiet.
• cleanliness could have been improved.

“This hotel is located at the south end of Bend. Easy to get on and off the new parkway. Hotel staff was a bit too casual but friendly. Breakfast room was poorly attended. The tables were not frequently cleaned and several items ran out before being restocked.”

Jun 28, 2005 by John from Mckinleyville, CA
Overall Rating: 10
Cleanliness:[10] • Location:[9]

• great breakfast!
• I was not able to get a room during the week of the fourth.

“pleasant experience.”

1 of 1 people found this review helpful.

May 10, 2005 by Sheila from Albany, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[7]

• Close to grocery stores, outlet mall & restaurants
• undesirable housing behind hotel

“Overall the hotel was nice, however the room I had was on the first floor which was daylight basement level and overlooked undesirable housing. I felt a little unsafe because my window was ground level and didn't have security bars etc. I was also right across from hotel laundry room and ice machines. Very noisy in the morning when maids were going back and forth.”

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Amenities at La Quinta Bend, Bend

24 Hour Front Desk 24 Hour Security Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Boating Breakfast City Center Conference Facilities Continental Breakfast Copy Service Cribs Available Electronic Door Locks Express Check In Express Checkout Fishing Free Local Telephone Calls Free Newspaper Free Parking Free Transportation Golf Guest Laundromat Handicapped Rooms/Facilities

Health Club Indoor Pool Internet Access Jogging Track Laundry Service Laundry/Valet Services Meal Plan - Continental Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Play Ground Pool Racquetball Courts Rollaway Beds Safe Deposit Box Skiing Smoke Detectors Suite Tennis Wake-up Service Wheel Chair Access

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