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Candlewood Suites Albuquerque 2-star

3025 Menaul Blvd, Albuquerque, NM

Come and experience our new Comforts of HomeT Bedding Collection.Candlewood Suites Albuquerque Hotel is located in the heart of Albuquerque New Mexico and only a one hour drive to Santa Fe.[more]

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User Reviews for Candlewood Suites Albuquerque, Albuquerque

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 164 user ratings

Sep 1, 2008 by Jane from Ellicott City, MD
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Bed was very comfortable, work area well done.
  • Wanted to have a minimal breakfast & pool or hot tub was available.

“Very well maintained and nicely appointed rooms. Roomy bath, kitchen facilities & in room business area. Expensive snack food pantry and no breakfast was available. Laundry is handy. Many restaurants were nearby. Entrance is a bit tricky. It is just right for long term stays.”

Jul 22, 2008 by Jon from Hanover, NH
Overall user rating
Staff:[1] • Location:[4]

  • The kitchen facilities were quite good and helpful.
  • The front desk person, specifically was a really not nice on several occasions.

“Customer service of all staff was extremely sub-par, and in fact, was overtly hostile starting with a phone call for directions, check-in, interaction based on staying an extra day on the weekend (they/she acted as if I had committed a felony - there was plenty of room at the Inn and I was perfectly cordial on my end), a request to simply empty the trash containers which were full "there is a dumpster outside. Here, you can have some extra liners. That from the maid. In short, the staff was simply horrific. Worst I have seen. And, I told them when I signed in that I was going to get engaged in their hotel room, with a big smile on my face. No response. No congrats, nothing offered except "we do not do anything for special occasions with a completely flat facial expression." Should have stayed at the Motel 6 down the street for 43.99/night.”

Jul 16, 2008 by Valerie from El Rito, NM
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[7]

  • Room with full kitchen.
  • Uncomfortable bed and pillows.

“It was good but bed and pillow uncomfortable.”

Jul 3, 2008 by Addie from Santa Fe, NM
Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Absolutely wonderful room layout. The bathroom was a delight.
  • Wish it had a pool!

“With spacious rooms and a relatively well stocked kitchenette, this is the perfect place to stay. This was one of the relaxing stays I have had at a hotel. The smoking rooms were kept pleasantly far from the non-smoking rooms, so everything smelled fresh and clean.”

Jun 4, 2008 by Robert from Pagosa Springs, CO
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[7]

  • Large room, easy to find.
  • Hair left in bathtub.

“Nice place to stay. Staff could be friendlier. Overall would stay at again.”

Jun 4, 2008 by Jerri from Portales, NM
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The room was perfect for our accommodations.
  • The outside of the hotel did not look good.

“Although the hotel appeared to be nothing fancy from the outside, the room was very nice. It ended up being perfect for our trip.”

May 28, 2008 by Brady from Provo, UT
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • It was very quiet and a good value.
  • The hotel staff didn't seem too friendly and didn't seem to willing to help out.

“A very good value. Easy to find, since it's right off of I-40. It was quiet and the bed seemed plenty comfortable. I thought the hotel staff could of been a little more helpful. The rooms were kept up well and were very clean. I would recommend it to others.”

May 27, 2008 by Sara from Aztec, NM
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • The gated parking lot and spacious closet and bed.
  • They had elevators only in the center of the hotel not on the end of the building.

“We found this hotel to be just well taken care of. The staff was excellent. This would definitely be a place I would consider if I needed a longer stay. It was very comfortable and spacious. Loved the "lazy boy" type chair in the room. It was wonderful.”

May 27, 2008 by Dean from Gilbert, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • I liked the kitchen with the large fridge and stove. It felt homey.
  • Didn't have a pool or breakfasts.

“The hotel was awesome. The concierge was a great help in faxing documents at no charge for my business matters. I stayed with my wife and the beds were comfortable and free movies at the front desk were great. The location was close to the freeways and a couple of eating joints.”

May 25, 2008 by Carla from Columbia, MO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Being able to shop on the spot.
  • Can think of anything.

“We stay in hotel all the time and this one is right up there at the top.”

May 24, 2008 by Michael from Elmhurst, IL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • I loved having a suite and the location was perfect.
  • They only let me stay 3 nights.

“The next 2 nights, it was awful. However the Candlewood experience was very pleasant and I wish they would have accepted my 2 night extension.”

May 23, 2008 by Art from Grass Valley, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location. Friendly staff. Incredible value.
  • The only negative was the heating, A/C unit which was noisy and pretty breezy.

“We arrived early and were accommodated with out hesitation. Hotel is in very good condition. We liked it very much and will use it again next time.”

May 7, 2008 by Ron from Wasilla, AK
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Everything.

“This is the nicest hotel suite that I have ever stayed in. I stay in hotels about 175 days a year plus so I know what I am talking about.”

Apr 19, 2008 by Brandell from Albuquerque, NM
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent.
  • None.

“Great price great location great staff.”

Apr 17, 2008 by Y from Gilcrest, CO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Room was great loved kitchen.

“Great location, friendly staff and loved the room. I would defiantly stay again.”

Apr 16, 2008 by Miker from Santa Clara, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Great beds. Clean room with desk and kitchen.
  • No continental breakfast, nothing.

“Great beds. Clean room with desk and kitchen. But continental breakfast, nothing.”

Apr 9, 2008 by Andy from Aztec, NM
Overall Rating: 4 Overall user rating
Cleanliness:[8] • Staff:[1] • Location:[7]

  • It was clean.
  • We were given the worst/smallest room in the place (clerk said so) to make us "upgrade".

“It was clean and served its purpose. We slept in a very hard, uncomfortable bed. Staff was unfriendly and very snobbish.”

Apr 3, 2008 by Paul..... from Prescott, AZ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everything.
  • Nothing.

“One of the nicest 2 star hotels I we have stayed in and we travel about 30 weekends a year.”

Apr 2, 2008 by Leo from Alamogordo, NM
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Free internet, free laundry, free cookies, free movies and new.
  • Small, but comfortable bed, Bug in room.

“Good hotel, but not family friendly. If you have kids, probably not a hotel for you. I asked for a sofa bed, that would cost me more than the room itself. One small bed was not enough for two plus a child. On the positive, clean room and comfortable bed. Free high speed internet and free movie rentals was nice. So was the free laundry and workout room.”

Mar 19, 2008 by Ruben from Clovis, NM
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[1] • Location:[9]

  • It was very clean.
  • The person up front was rude and not very friendly.

“Asked for a king size bed but was given a double. It was suppose to come as a suite but did not have a sofa bed.”

Amenities at Candlewood Suites Albuquerque, Albuquerque

  • AM/FM Alarm Clock
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bath Tub
  • CD Player
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • DVD Player
  • Desk with lamp
  • Exercise Gym
  • Extended Stay
  • FAX
  • Fire Alarm with Light
  • Florist
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • Iron
  • Kitchen
  • Laundry/Valet Services
  • Multilingual
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Radio
  • Refrigerator
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Sprinklers In Rooms
  • TV Remote Control
  • Television with Cable
  • VCR
  • Vending Machines
  • Wake-up Service
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