HOLIDAY INN EXPRESS HOTEL & SUITES AUSTIN AIRPORT

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User Reviews for HOLIDAY INN EXPRESS HOTEL & SUITES AUSTIN AIRPORT, Austin

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Apr 22, 2009 by Stephanie from Henderson,TX
Overall Rating: 10

• The hotel was very neatly kept and the pillows were very comfortable.
• The bed was extremely uncomfortable, it was too hard.

“The service was very helpful, the hotel was clean, the breakfast was great!”

Feb 20, 2009 by Rhon from Coppell,TX
Overall Rating: 10

• The room was fantastic - it was a suite room.
• Can't think of anything.

“Fantastic rooms, very clean, very comfortable. Exercise room was great as well. Staff very helpful and friendly.”

Nov 9, 2008 by Scot from Atascadero,CA
Overall Rating: 9

• Spacious room with modern amenities.
• Building actually seems rather old under the surface gloss.

“This hotel is a great value at the Priceline cost, but maybe a bit expensive otherwise. It is conveniently located outside the hustle-bustle of downtown and near the airport. The breakfast was great and the staff was friendly. The rooms are spacious with modern amenities (e.g. flat panel TV), but the building seems a little old. The carpet was clean but could use a contemporary replacement. The sink & bathroom fixtures also seem a bit dated. Altogether, a decent hotel.”

Oct 28, 2008 by Shellene
Overall Rating: 9

• Very friendly staff, nice room, good breakfast.

“I don't know if I have ever had a friendlier greeting as when we arrived at the Holiday Inn Express in Austin. The gentleman at the desk made us feel at home right away. The room was very nice and cozy perfect for the overnight get away. I was very impressed overall with my stay.
”

Aug 18, 2008 by Linda from Dallas, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• Large room with partially separate sitting area, desk, small kitchenette. Free breakfast each morning & free dinner on Wednesday night.
• The pool was large, but had lots of dead bugs.

“Our experience was better than expected. Our room was large enough for 2 adults and 1 older child without seeming crowded. There was free breakfast served each morning and we also had a free dinner served on Wednesday night of our stay. The food was all very good except the eggs at breakfast.”

Aug 14, 2008 by Amanda
Overall Rating: 10

• Room was spacious and accommodating.

“Staff was friendly and helpful. We were able to get to everything we needed within minutes. We thoroughly enjoyed every moment of our stay.”

Aug 13, 2008 by Aaron from The Woodlands, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and comfortable.
• I can't think of a thing.

“Our stay at this hotel was very pleasant and relaxing.”

Aug 12, 2008 by Ryan from Carrollton, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[8]

• Excellent location, easy to get to and find.
• Did not match Holiday Inn level of cleanliness, quality, or comfort.

“This hotel is a great option for those needing a close location to Ben White and the airport area. Expect the same excellent Customer Service and friendliness from the staff. Be aware of the stickiness of the carpet in the rooms as your feel walk on it without shoes. Also, be aware of a ridiculously small pool and a bathtub that has mildew growing in it.”

Jul 27, 2008 by Laura from Sanger, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very quiet and safe.
• Nothing.

“I loved the hotel, quick check in and great location. Despite being near an airport it was peaceful. Good breakfast too.”

Jul 27, 2008 by Beverly
Overall Rating: 10

• Breakfast was great; very friendly staff.

“The hotel met our expectations and more. Lobby was nicely decorated and the breakfast every morning was great. They also served a Mexican buffet one night with free soft drinks and beer. Staff was very friendly.”

Jul 16, 2008 by Jim
Overall Rating: 9

• Staff was excellent and the lobby was very inviting.

“A very enjoyable place to stay.”

Jul 9, 2008 by Nichelle from College Station, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great wireless and excellent continental breakfast.
• Nothing.

“Perfect for a trip to Austin. Free wireless, free breakfast that was pretty phenomenal and a business center for printing. Extremely convenient and the staff was very helpful.”

Jul 5, 2008 by Tammy
Overall Rating: 10

• Very friendly and helpful staff and
  very clean.

“It is a new hotel, but the staff was wonderful and very helpful. We thoroughly enjoyed our stay!”

Jul 3, 2008 by Greg from Pasadena, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The place was attractive and very presentable.
• The beds were uncomfortable.

“For a 1 to 2 night stay, it is okay, but not for a long stay for your back will hurt by the time you leave.”

Jul 3, 2008 by James from Arlington, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[3]

• It was clean.
• One comfortable chair in room, others were desk chairs hard for 2 people to be comfortable.

“The staff only acknowledged us when we checked in, no greeting when eye contact made. Elevator is Dover brand, some one had written bend over the name, needs to be removed, AC did not keep room cool, room was not comfortable to sit and watch TV, getting out of parking lot onto busy street was really irritating.”

Jul 2, 2008 by Leslie from Wichita Falls, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• The lobby was very attractive.
• The hallway was noisy and our bathroom fan rattled.

“Very convenient to airport and Downtown Austin. Room remodeling is scheduled and will make rooms more luxurious. Nice linens, large suites and good breakfasts.”

Jun 30, 2008 by Nora from Euless, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Staff was very friendly.
• I think a little more variety in breakfast would have been nice.

“Overall, a great value. Clean, friendly and comfortable.”

Jun 4, 2008 by Amelia from Houston, TX
Overall Rating: 5
Cleanliness:[3] • Staff:[9] • Location:[7]

• The breakfast was very nice, and the staff very helpful and courteous.
• Mildew in bathroom, smelled very musty, room obviously an old room not very well updated, mattresses old and uncomfortable, loud bathroom fan and AC.

“Gorgeous remodeled lobby and nice pool. Room, though, was obviously an old room repainted to look new. Big flat screen in room, but beds were old and very uncomfortable, bathroom smelled horribly like mildew, with mildew in shower and on floor. Fan in bathroom was so loud it sounded like an airplane taking off, no central air - had the old window-style unit, which was very loud and smelly also. There was a portable fan/AC thing in the sitting area - weird.”

May 30, 2008 by Paula from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything! The beds, sofa, refrigerator, even the view.
• Sorry, can't think of anything.

“Totally awesome! Actually rented this hotel for out-of-town family, checked out the rooms in advance and was amazed at the accommodations. The pull-out sofa was perfect for small children, appliances were an unexpected surprise, desk, table, beds, everything was perfect. Family was so pleased some stayed an extra night. Another said, "Now I know where to stay when traveling. Wish we could have stayed longer. Kids really enjoyed it.".”

May 16, 2008 by Joe
Overall Rating: 9

• Compared to other hotels in the area
  this is good. I liked the non-valet parking option.

“The hotel is close to Interstate 35 and away from the busy downtown traffic frenzy. The room was comfortable and open.”

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Amenities at HOLIDAY INN EXPRESS HOTEL & SUITES AUSTIN AIRPORT, Austin

Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Concierge Desk Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light

Free Airport Shuttle Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine Iron Laundry/Valet Services News Stand Outdoor Pool Pets Allowed Pool Safe Deposit Box Satellite TV Sprinklers In Rooms

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