Crowne Plaza Hotel Beverly Hills

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User Reviews for Crowne Plaza Hotel Beverly Hills, Los Angeles

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Jan 27, 2010 by Roger from Dover,MN
Overall Rating: 8

• Clean room, nice TV.

“Hotel employees were extremely friendly and helpful. Ate two meals in hotel and both were very good. No safe in rooms.”

May 20, 2009 by Umesh from Monterey,CA
Overall Rating: 9

• Staff was very friendly.
• Did not hav microwave.

“Good neighbourhood.”

Jan 5, 2009 by Susan from Encinitas,CA
Overall Rating: 7

• Great location.
• Very tiny bathroom. The hotel feels old and worn.

“The hotel feels tired, old and worn. The bathroom was tiny; only one person could be in it at a time. Not the type of bathroom one would expect at a 3-star rated hotel. The check-in for parking was long and laborious. That took longer than the front desk check-in.”

Nov 11, 2008 by Marie from Calgary,Canada
Overall Rating: 8

• Friendly service.

“The service was great, staff was friendly and helpful. Overall cleanliness met all standards. Located in a quiet location, close to Rodeo Drive.”

Sep 23, 2008 by Jim
Overall Rating: 8

• Beds are very comfortable.
• TV
  was hard to watch inside cabinet.

“Great place to sleep in Beverley hills.”

Sep 6, 2008 by Alicia B. from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Quiet, nice view, helpful staff who was willing to solve problems.
• The WiFi routers are in every fourth room. If a guest unplugs the router in their room, four rooms have no WiFi.

“Very clean, tastefully decorated but not overdone, convenient to town. The bedding is particularly comfortable. It's on a quiet side street, so very little traffic noise. We moved in because my house got flooded, so we stayed ten days before moving into a residence inn that has rooms more like an apartment (kitchen, two room suite) for a stay of a month or longer while the house is repaired.”

Sep 2, 2008 by colene
Overall Rating: 9

• great room - great location.

“This was a perfect location. Rooms were roomy and beautiful.”

Aug 8, 2008 by Debbie from Mason, OH
Overall Rating: 1
Cleanliness:[5] • Staff:[9] • Location:[1]

• Nothing.
• Everything.

“This is a economy hotel with inflated pricing. The rooms have no insulation and you can hear everything on both sides of you. The pool is right by the street and not very restful. The rooms are in bad shape.”

Jul 11, 2008 by Will from Oceanside, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[3] • Location:[6]

• The lobby was the best just because it looked new.
• Pool was small, room was tiny, and was far from most sights.

“Some of the workers were young and were unprofessional and kept calling me "dude". The rooms were tiny and was pretty far from everything. I would never stay there again I would definitely stay at the Renaissance hotel.”

Jun 15, 2008 by Judithann from Salinas, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The front desk and valet staff provided excellent customer service.
• Consistency of cleanliness, one room was not as clean as the other.

“We traveled for a graduation at UCLA graduate studies to your facility. For the short stay, your support staff was exemplary. It appeared that your in-house lounge was an attractive and busy place. We would visit again.”

Mar 18, 2008 by Coral from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Comfy bed, nice staff, near parking.
• Location is a bit far for anything.

“We enjoyed our stay. Staff was very nice and the room is super comfy and perfect space. Parking is 20$/day but its big and just two steps from the hotel. Hotel is a little far from shopping and restaurants but transport is easy to access (if you dont have a car). Free internet a buffet breakfast was a plus.”

Oct 16, 2007 by Donna from Carmichael, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff (especially Tyrone) was superb.
• Television reception. Could smell smoke in a non smoking room.

“Nice place to visit. Friendly staff. Good onsite restaurant. Good location. Easy parking.”

Sep 30, 2007 by Beckie from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The facilities were Impeccable and the staff was friendly, thoughtful and attentive.
• Free wireless access In rooms would make this place perfect.

“I would recommend this hotel to everyone, for whatever reason you are traveling. It was a great place to stay - wish I could have stayed longer!”

Jun 13, 2007 by Diana from Fairfax, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Pool was open late until 10 p.m.
• Shabby, expensive parking, reluctant staff.

“Staff reluctant to accommodate requests. Pillows dreadful. Small bathrooms. You can open the windows.”

Jun 6, 2007 by Paul from Manitowoc, WI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• People were nice hotel was nice.

“Nice hotel small pool with limited hours I would stay there again.”

Jun 1, 2007 by Penny from Orcutt, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Comfortable beds, and clean.
• No jacks on the TV to hook up DVD play or X-box etc.

“Lovely hotel, well staffed, and convenient location.”

Jun 1, 2007 by Tony from Chula Vista, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Awesome bed, linens & pillows!
• Nothing.

“I was shocked and amazed at the quality of this hotel - very clean, nicely decorated and lots of extra amenities! I especially liked the awesome bed, linens, pillows and sleep kit containing an eye mask, earplugs, relaxation CD and lavender linen spray. Staff was pleasant and friendly as well. I would definitely recommend this hotel to friends!”

May 27, 2007 by Kim from Henderson, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Great location, near rodeo drive.
• Bathtub and sink did not drain well in 2/3 rooms.

“This hotel is in a great location, walking distance to a lot of shopping and restaurants. Quick drive to all "Hollywood" attractions. Nice room with very comfortable bed, fluffy bedding. The bathrooms were on the small side but have been updated recently.”

May 26, 2007 by Lois from New York, NY
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[7]

• Location--public bus right outside.
• Broken items not fixed until I made major complaint.

“Comfortable beds. But items missing or not working in bathroom. Used toiletries sometimes replaced--other times not. Shower handle came off completely. Reported it first morning it happened. It happened again second morning--causing me to be slightly scalded. Manager finally handled complaint but only after I called repeatedly. Problem should have never occurred but once it happened it should have been fixed and happened again. And if it happened again, I would have expected prompt attention and response from manager. I was in la because my 30 year old son was in hospital for major surgery--I did not need the additional stress.”

May 20, 2007 by Joanne from Gonzales, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Dirty/fitly decorative pillow on bed, tub took forever to drain, carpet old, parking didn't go through to hotel rooms, TV few channels/reception poor.

“This hotel had: dirty/fitly decorative pillow on bed, tub took forever to drain, carpet old, parking didn't go through to hotel rooms, TV few channels/reception poor. Other than not being in Beverly hills, it is at best a 2 star.”

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Amenities at Crowne Plaza Hotel Beverly Hills, Los Angeles

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Breakfast Buffet Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Florist Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access

Ice Machine Internet Access Iron Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Wake-up Service

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