Holiday Inn Civic Center Augusta

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User Reviews for Holiday Inn Civic Center Augusta, Augusta

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Sep 28, 2009 by Miranda from Gray,ME
Overall Rating: 5

• Helpful staff with my special request.
• Lobby was very small and not very welcoming, The cost of movies seemed high.

“The restaurant connected to the hotel was horrible (breakfast), the restaurants staff was slow and inconsiderate and the food left a lot to be desired.”

Aug 13, 2009 by Roger from Zephyrhills,FL
Overall Rating: 10

• Good staff great.
• No problem unable to use house computer/printer.

“Happy.”

May 22, 2009 by Steve from Palm Beach,FL
Overall Rating: 2

• Good location near the Augusta Civic Center.
• This hotel is under major construction and is very dusty. No exercise room or laundry room available at this time.

“This hotel is under major construction and is very dusty. No exercise room or laundry room available at this time. This should be a good place to stay once all the renovations are completed.”

Feb 26, 2009 by KJ from Kennebunk,ME
Overall Rating: 1

• It was close to the Civic Center in Augusta.
• The halls smelled like smoke. Under construction means leaving construction debris all over the halls along with tools. Rooms are shabby and smoky.

“Do not stay at this hotel. I know they will say that they are doing some renovations, but that is no excuse for leaving tools just hanging out in the hallway or small fixtures laying around everywhere. Also the entire hotel reeked of smoke. My husband and I aren't smokers and you are not allowed to smoke in restaurants in Maine yet our clothes still reeked of smoke when we got home the next day. If you are a smoker you might like this place, if you are adept at hurdling power tools. In the room, my husband cleaned up stains in the bathroom and the bed was hard as a rock. I would never stay here again in my life.”

Feb 12, 2009 by Clay from Middletown,CT
Overall Rating: 1

• Public space (corridors) were unsafe (strewn with materials) and filthy. It was a work zone.

“As a result of this experience. I will be sure to share this experience with others.”

Dec 31, 2008 by from Gansevoort,NY
Overall Rating: 8

• Excellent, and
  helpful staff.
• Some hall noise from housekeeping staff in the mornings.

“Decent place. The staff was very helpful when we needed to change rooms upon checking in because of a small water drip onto the bathroom floor. Certainly not a resort or destination type place, but fine for a few days stay on vacation or business.”

Aug 22, 2008 by Erik from Bay Shore, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was friendly and the rooms were clean.
• No free continental breakfast.

“What I liked about the hotel is the convenience, location and the overall willingness of the staff to help. We were traveling from Maine to NY and my daughter left her favorite bandana in the room. When we called housekeeping to ask if they had found it, they offered to send it to us.”

Jun 16, 2008 by Katherine S. from Arlington, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Comfortable bed, spacious bathroom.
• Room service not available until 7am.

“This hotel met my expectations of a clean, comfortable, easy overnight stay while passing through town. Unfortunately, on-site breakfast was not available until 7am, meaning I had to scavenge for something to eat in the morning. Luckily, there was a Dunkin' Donuts just down the street. The staff was friendly and I felt fully satisfied with the experience.”

Jun 2, 2008 by Debra from Hermon, ME
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location.
• Out of coffee during the day, pool broken.

“The location was good. The hotel was definitely not worth the money! Pool was broken and I couldn't get coffee from the lobby during the afternoon.”

May 8, 2008 by Brenda from Anson, ME
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• It was friendly and close to all the places we shopped.
• The rugs were a little dirty and stained.

“It was, overall, a nice place to stay the restaurant close to it was great with wonderful service.”

Mar 21, 2008 by Ed &. from Rochester, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was fine.
• The bed was hard. Not like my bed back home.

“Everything about this hotel was fine. My time there was wonderful. Everything was close by. Didn't have to travel to far.”

Jan 24, 2008 by Heidi from Groton, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient to highway, and kids eat free.
• No fridge in room.

“Nice hotel. Will try for double queen size beds next time. Needs a small fridge in rooms though. Room service was quick and everyone we spoke to in the lobby or the restaurant were friendly, other than hostess in Ground Round.”

Dec 26, 2007 by Jon from Baltimore, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room, friendly staff.
• The restaurant next door.

“A very good nights stay. The room was clean and modern. High-speed wireless access was free and easy to use. Just dont eat in the restaurant attached next door (ground round). They had the worst customer service and the food really was at fast food level at best. But the hotel itself was great. Good food can be found across the street.”

Dec 10, 2006 by Raymond from Pawtucket, RI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The room is very cozy and comfortable.
• It was fine for my needs.

“Restaurant attached. Simple amenities, many TV stations, good radio, convenient eats.”

Oct 25, 2006 by Dana from Manorville, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location, comfortable bed, friendly staff.
• For a 2-star hotel the room small and not very clean.

“Room was small and the bathroom was not very clean (mirrors, vanity top, and toilet). The water from the shower collected at the top of the bathtub and leaked onto the floor. The bathroom sink had a small amount of water seeping out from the bottom of the vanity. The bathroom definitely needed an upgrade.”

Sep 12, 2006 by Y from Cambridge, MA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[6]

• Convenient, ok.
• Roll away bed too soft, decoration too dark.

“Convenient location for business travelers.”

Aug 30, 2006 by Bonnie from Northborough, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient location for our trip, complimentary coffee, attached restaurant was very good, bed was great.
• The room was a bit small, but satisfactory for us.

“We were just spending one night here on a short driving trip. The hotel was quiet as there were not many other guests.”

Aug 8, 2006 by Bob from Cranston, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was absolutely wonderful. Pillow top King. Just perfect.
• We liked everything.

“Great location, personable and friendly staff, very clean rooms with a wonderful bed made our stay more than we could have expected. There were also many stores and restaurants in the immediate area. Try venturing down Rt.27 south into Halliwell and visit the local shops and stores. It's beautiful.”

Jul 5, 2006 by Raymond from Pawtucket, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The hominess of the room and the exercise facility.
• They no longer give a breakfast certificate for each night stay.

“I have stayed at this hotel numerous times and have been satisfied each time with the condition and the staff. I would stay here each time I stay in Augusta.”

Feb 20, 2006 by Leslie from Pittsfield, NH
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient to highway and shopping, clean and staff was friendly.
• Walls are way too thin! I only had one good night sleep.

“Hotel was very clean, convenient and the staff was great. The people that stayed in the room next to mine was another story. I only had one good night sleep during my stay the others I either had to listen to the people next door or to the dogs barking because the next person that checked into that room left them alone. I will say that the hotel staff was prompt in trying to rectify the situation.”

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Amenities at Holiday Inn Civic Center Augusta, Augusta

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Modem Lines in Room Outdoor Pool Parking Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Satellite TV TV Remote Control Television with Cable Vending Machines Wake-up Service

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