Holiday Inn Portland-By The Bay

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User Reviews for Holiday Inn Portland-By The Bay, Portland

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Apr 11, 2009 by Patricia from Middleburg,FL
Overall Rating: 10

• Quiet, convenient, shuttle drivers went out of their way to be helpful.
• While the majority of the staff was exceptionally courteous, we did encounter an occasional rude and dismissive desk clerk.

“I was traveling to a concert with two teen daughters, the hotel was just across the street from the concert venue, which was exceptionally convenient, the shuttle van driver was very friendly and amazingly helpful, informing us of places to eat and stay and running us across the street in the van on the night of the performance because it was raining.”

Sep 26, 2008 by Rosemary
Overall Rating: 7

• The wait staff
  was all pleasant, outgoing & helpful, especially the courtesy van drives who got us to destinations well in time for events.
• We were not comfortable walking at night around the hotel.

“Well situated with excellent views of the harbor & sailboats. We ate in the dining room for several breakfasts and one dinner and were impressed with the quality of the meals served. Our room was clean and staff was attentive. Workout room though small, was well appointed, and the pool area was spacious and afforded handicap access onto patio and into water.”

Sep 2, 2008 by Katherine from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We had a huge room for a great price!
• The pool temperature was a bit too cool and too much chlorine in the water.

“The hotel is in a good location, walk able to most parts of downtown Portland. We were pleasantly surprised to have a room that was probably a suite. Though we didn't face the water, the size of the room made up for the uninteresting view. This is not what I remember any Holiday Inn to be like! The Holiday Inn By the Bay is more like a Hilton!”

Aug 24, 2008 by Paul from South Boston, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• I liked the view from our room and the closeness to everything.
• There was a sock in the room left from the last person.

“It is a holiday. It provides the services needed and the location with out going overboard. I think it might be good if you have business in the area. We traveled up by train and was able to walk about the city and waterfront easily and also get a shuttle to and from the train station.”

Jul 14, 2008 by Jerome
Overall Rating: 7

• The Hotel met my expectations.
• I didn't like the constant noise level of the cooling system.

“The hotel met my expectations although it was difficult to fall asleep due to the constant roar of the cooling system. It sounded like a diesel truck parked under my window on the eight floor that started and accelerated while shifting from low gear to high gear. This is the only complaint that I had.”

May 17, 2008 by Dee A. from Omaha, NE
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[8]

• Loved the restaurant, service was great and the people were very friendly.
• Our room was not cleaned everyday, we were kicked out of the lounge because we walked in with a cup of coffee and told we had to purchase in the lounge.

“Our room was not cleaned everyday. The person working in the lounge was very rude.”

Apr 23, 2008 by Jennifer
Overall Rating: 10

• The hotel was centrally located within walking distance of a beautiful old cobblestone waterfront area and had a great view of Casco Bay.
• The windows did not open and the room tended to get hot even though the weather was spectacular in the high 60's.

“A great place to stay. You appreciate the proximity to the wharf area and enjoy the short walks to just about everywhere in downtown Portland. The staff was very friendly, the room spacious and clean and meticulously cared for. The parking garage very easy to keep and assess car to take nearby jaunts. The view was great overlooking Casco Bay. Portland is a great big town city with a eclectic fresh air feel. The people in the area are friendly, happy and wonderful sources of places to see and go.”

Amenities at Holiday Inn Portland-By The Bay, Portland

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Modem Lines in Room News Stand Phone with speaker Pool Porters Radio Restaurant Room Service Safe Deposit Box Satellite TV Sauna Security Sprinklers In Rooms TV Remote Control Television with Cable Valet Parking Video Checkout Wake-up Service

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