Fairfield Inn Portland

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User Reviews for Fairfield Inn Portland, Portland

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Oct 15, 2009 by John from Helena,MT
Overall Rating: 9

• Hotel was very nice. Great breakfast too.
• Airport pick-up is cut off after 10 pm.

“We were flying into Portland and needed to use the airport pick-up service. I was pretty nervous because I was told on the phone that their airport pick-up service would only go until 10 pm and if we were delayed after that we would have to take a taxi. Now I understand that they probably don't have the people on staff after 10 to handle such a request, but I was a little nervous about it since our flight was set to land at 9:50. Good thing we didn't check any luggage. Anyway, it all worked out okay and the room was great. Great breakfast too. Very friendly staff.”

Sep 22, 2009 by Jim from San Diego,CA
Overall Rating: 5

• Price.
• Customer service staff was stiff and gave us 1 room that was occupied.

“For 6 guys in town for one night it was a good spot and the right price. Front desk gave us one room key to a room that was occupied. Very scary and the front desk should know is a room is occupied or not.”

Mar 23, 2009 by Gerry from Newmarket,NH
Overall Rating: 10

• Very comfortable.

“Great - room was very comfortable, and very clean. Overall, it was excellent.”

Dec 18, 2008 by Amy from Portsmouth,NH
Overall Rating: 8

• Clean, affordable and
  good continental breakfast.
• No shuttle to downtown Portland.

“Comfortable beds, clean and affordable. Easy access by cab to downtown Portland. Dog friendly.”

Aug 27, 2008 by Danette from New York, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location and willingness of front desk staff to make suggestions.
• Use of Styrofoam plates and cups.

“This hotel is fine. The breakfast isn't bad at all. There are 'make your own' waffles and the food generally is mundane but adequate. The rooms are also adequate and clean. The HVAC system is a bit noisy but you can control the temperature - though I had to set it to 72 to be comfortable. They are green in some ways, but not so in others. They use Styrofoam a lot and they leave the lights on for no reason (like in the empty fitness room.).”

Aug 18, 2008 by Terry from Charlottetown, PE CA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• Good location, excellent front desk staff.
• Room was very small, never had one that small anywhere before.

“Staff and location were great for me, they gave us a cot but room was so small it would barely fit in.”

Aug 17, 2008 by Paul from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Extraordinarily helpful staff.
• Inconsistent wireless strength. Needed 2nd chair in room.

“Well-located for highway and downtown connections, but not walking-distance to Old Port area. Minor-league ball park only blocks away.”

Aug 7, 2008 by Jenner from New Haven, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, good bed, good location.
• Small room.

“Good hotel. Convenient location. Nice bed.”

Jul 10, 2008 by Stephen from Stratford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Nothing. It was all good.

“I would recommend this to any and all who will listen.”

Jun 29, 2008 by Valerie from Frankfort, ME
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• It was clean, they were friendly and the rooms were very comfy.
• Bath was a little dirty.

“Great hotel for the price.”

May 30, 2008 by Susan from Washington, DC
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[3]

• Desk people were very friendly.
• The room was not made up. We found this out at 10 PM. We were there for two nights.

“Would not have chosen this hotel.”

May 23, 2008 by Tammara from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great staff; very clean; well-maintained.
• No sidewalks around the hotel.

“This was a wonderful hotel experience! My arrival was very late and departure very early; the staff handled that and my odd requests (batteries, taxi service, shuttle, change, computer power cord) confidently, quickly, competently and friendly. The hotel was well-maintained and very clean which instilled my confidence. And the bed was comfy too!”

May 16, 2008 by Jason F. from Santa Monica, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• NA.
• There was no hot water to shower with.

“Overall a great value, but there was no hot water, only luke warm to shower with.”

Mar 23, 2008 by Cynthia A. from Manchester, MA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[7]

• Staff was extremely pleasant. Very helpful and courteous.
• Stucco walls of room pulled clothing when leaned on. Hall ways were not cleaned well, faint odor.

“This hotel worked for my purpose and price but I would not recommend it. I do not travel often and I was looking for a place to spend a quick night to cut down traveling. I did not see amenities.”

Feb 22, 2008 by Stacy from Boxborough, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Front desk staff great and freebies there too!
• It was great.

“I was looking for an extra night in Boston and was able to find a clean, economical, well located hotel with all of the accommodations I was looking for. This hotel was ideal for my boyfriend and me.”

Jan 15, 2008 by Jacki from Parsonsfield, ME
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[10]

• Shower had some hairs on the walls.

“Better then I expected comfy bed and pillows.”

Oct 23, 2007 by Eva from Corvallis, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location convenient to the airport and downtown.
• Nothing special; newer mattresses would be a good investment.

“Great location, easy to find from airport and close to downtown. Good access to a computer with a printer, shuttle is available. The room was adequate, but nothing special. New mattresses should be on their update list in the near future.”

Jul 24, 2007 by Chris from Salt Lake City, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Waffles at the free breakfast bar!
• Coffee mugs not provided in rooms.

“Good place to stay, friendly staff, and quiet.”

Jul 17, 2007 by Jim from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Easy to get downtown location.
• Hard to find on one way street.

“Clean, courteous and easy to reach downtown areas.”

Nov 16, 2006 by Leighann from Thorndike, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Comfort of bed, pillows.
• It isn't near the airport.

“Once I finally located the hotel, I was pleased by the ample amount of parking, the east of the entry area for disabled access, and the openness of the desk area. The staff was extremely friendly and had maps available to assist me in locating the venues that I had planned on seeing while I visited. The room was clean, with two beds, and each had 4 fluffy pillows. There were extra blankets in the bureau, which were soft and warm. The heating unit kept the room at a constant temperature and was easy to set at a comfortable level. I received a local weekend newspaper on Sunday and a use today on Monday. The breakfast was fine with a waffle maker, muffins, toast, cereal, juice and coffee.”

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Amenities at Fairfield Inn Portland, Portland

24 Hour Front Desk Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Breakfast Business Center Computer in Room Conference Facilities Connecting Rooms Continental Breakfast Copy Service Electronic Door Locks Fire Alarm with Light Free Airport Shuttle Free Local Telephone Calls Free Newspaper

Free Parking Guest Laundromat Handicapped Rooms/Facilities Internet Access Laundry Service Laundry/Valet Services Meal Plan - Continental Meeting/Banquet Facilities Outdoor Pool Parking Pets Allowed Safe Deposit Box Smoke Detectors Sprinklers In Rooms Wake-up Service Wheel Chair Access

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