Hilton Garden Inn Portland Airport

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User Reviews for Hilton Garden Inn Portland Airport, Portland

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Oct 31, 2007 by Kellie from Boston, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I thought the whole feeling of the hotel was really good beautiful lobby, homey warm feeling beautiful light room looks out over trees.
• The restaurant was too exposed in the lobby essentially and therefore not inviting.

“Overall I totally loved the hotel. It was low key, warm feeling, convenient, beautiful without that dreadful funneled music and it had a feeling of sophistication not decorated in an ugly way like so many hotels. I was very pleased.”

Oct 17, 2007 by Elizabeth from Milford, NH
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[4]

• Okay.
• Nothing.

“I liked the hotel but was not impressed at all. I needed to call with a problem but was treated very rudely!”

Oct 7, 2007 by Sandra from Moss Point, MS
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very friendly, convenient, helpful, clean, and excellent stay.
• The door was broken.

“The staff here while we were here was so very kind and helpful. I would love to recommend them for a commendation for their warm welcome late at night and their kindness to two ladies who were weary and didn't know where they were going.”

Sep 18, 2007 by Wendy from Marlboro, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• Room was comfortable and spacious.
• Very close to airport- heard planes braking throughout the night.

“Overall, hotel was nice and room was a good but I would have been disappointed had we paid their rack rate. Pool and Gym facilities looked good, but didn't have a chance to use them. I should have double checked the location, as this hotel is literally across the street from the Portland airport, and the noise from jets braking upon landing went throughout the night. Perhaps a room on the other side of hotel would have been quieter.”

Sep 13, 2007 by Corey from Ocean Park, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

• It had a pool.
• The room had double beds vs. queen(s).

“I thought it was a fine hotel.”

Aug 23, 2007 by Rob from Brandon, SD
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[8]

• It had a refrigerator and a business center.
• It was bland and without character.

“I'm a vegetarian and try to avoid restaurants most of the time. I was also traveling without my laptop. This hotel had a business center and a small refrigerator. Two small amenities that I rather liked.”

Aug 21, 2007 by Sue from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great price for great room, pool, exercise room, Jacuzzi, attractive, clean, great breakfast!
• It could use more charm, real flowers on dining tables, less national chain feeling.

“We were delighted with the great value of our very nice stay here: spacious, attractively decorated, clean room with fridge, microwave, coffee maker; nice pool, exercise room, Jacuzzi; wonderful full breakfast, including omelets or egg of choice; very attractive lobby; great, friendly service. We'll be back!”

Aug 16, 2007 by Norma from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Comfortable, clean, landscaping was beautiful.
• Limited breakfast option for the price.

“The hotel was clean, comfortable and convenient. I would recommend this to my friends. I've stayed at other Hilton Garden Inns and I am happy to say that I can depend on this hotel for being all of the above!”

Aug 1, 2007 by Cheryl from Clinton, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Check in/out was very easy and staff very friendly.
• Ended up in a smoking room and as non smokers with two children. It was very noticeable.

“Very nice place to stay convenient to mall and met our needs for this trip-staff friendly, however our room was switched to a smoking room, so we had to go buy some room freshener to cover it as we had our children with us and are both non-smokers. Other than that, great place to stay-would recommend it highly.”

Jul 19, 2007 by Tracy from Gardner, MA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Nice rooms and safe convenient location.
• Check in did not go smooth, hallways needed trash pick-up, and they added extra charges to room.

“Went to check in (30 minutes early) room was not ready (that was fine), came back 2 hours later and room was still not ready. They gave me another room, got to that room and someone was already in it! Finally got a room, hallway had lots of dishes, etc. from room service that had not been cleaned up and our new room had a stack of empty pizza boxes outside it. At check out extra charges were added to room, stating we ate at the restaurant, which we did not, and charges were removed from bill. Overall hotel was nice, but disorganized.”

Jul 12, 2007 by Dwayne from Houston, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[10]

• Great location close to Jetport.
• Only had smoking rooms available.

“Only had smoking rooms available.”

Jul 11, 2007 by Maxim from Somerville, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location, friendly staff.

“I was at the same hotel a year ago. Since then nothing changed, same friendly staff, clean rooms, 10 minutes from downtown Portland, right off the highway (which is great because I drove there from Massachusetts). A must for a business traveler and very convenient for leisure/vacation.”

Aug 13, 2006 by Daniel from Keuka Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable!
• No cont. breakfast.

“It was a nice place to stay. Very close to the beach. The beds are very comfortable able to fall asleep fast and stay asleep.”

Jul 23, 2006 by Nina from Reading, VT
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• It is close to the airport and excellent for travelers.
• No bottled water in cooler and no one cared that they had run out.

“The hotel was clean. If I was using the airport, I would definitely choose it again.”

Jul 22, 2006 by Melissa from Dayton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view, clean, paper, complementary Internet, free parking.
• Nothing.

“Great location, clean and new, recommended.”

Jul 15, 2006 by Janet from El Paso, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Flexible check out time, amenities including computer/internet use, cleanliness.
• Breakfast too expensive.

“Wonderful place to stay; a pleasant surprise! Very comfortable rooms, with down comforters and pillows, friendly staff, business center, laundry facility, & indoor pool. Wouldn't hesitate to stay there again. The only thing that disappointed us was the overpriced breakfast in their restaurant.”

Jul 13, 2006 by Lorena from Clinton, ME
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great price, beautiful, friendly, convenient, overall had a wonderful time.
• Can't think of a thing.

“The feeling that you get when you enter the double doors, is welcome, come on in. The staff was very nice and polite. The expectations of the hotel and rooms where just a great experience and I will definitely do it again. Thank you.”

Jul 13, 2006 by Janet from El Paso, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff was friendly and helpful and the beds, with their down comforters and fluffy pillows, were fantastic for two very weary travelers.
• The restaurant's breakfast was rather expensive, with a continental breakfast costing $6.

“The Hilton Garden Inn, Portland is a wonderful hotel close to the airport and the mall. It is new and beautifully furnished, with comfortable beds and lovely rooms. The staff was very friendly and helpful. The hotel has a small indoor pool and hot tub, a complimentary full service business center, high speed Internet access, and a restaurant (Our only complaint was that the breakfast was too expensive... $6, I believe for a simple continental breakfast). The best part about our stay was the staff. Our flight was delayed and we didn't get to check in to the hotel till 2 am, but we were met by a friendly, smiling face, who told us that he would extend our check-out as late as 2 pm if we needed to sleep in. We were very grateful for the offer!”

Jul 12, 2006 by Maxim from Pembroke, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, convenient location, quiet area, plenty of parking.
• Too much open space (airport).

“Very nice hotel at the convenient location, close to Portland and recreational areas. Very helpful staff, polite and friendly. Clean rooms, easy access side entrances from parking, very quiet (despite the airport next door). Will definitely recommend to anyone.”

Jul 11, 2006 by Lisa from Brunswick, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Warm cookies at the reservation desk, and quiet! Great night sleep. Comfy beds. Refrigerator and microwave in room.
• The chair in front of the computer access port and table was too low for the desk. No ottoman for the chair.

“New, easily accessible to Portland Jetport, with beautiful, spacious rooms, well-suited for the business traveler as well as families. Quiet, clean environment. Beds are exquisitely appointed and luxuriously comfortable. Staff were friendly and professional and very service-oriented and accommodating.”

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Amenities at Hilton Garden Inn Portland Airport, Portland

AM/FM Alarm Clock Business Center Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool