Hilton Garden Inn Portland Airport

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User Reviews for Hilton Garden Inn Portland Airport, Portland

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Oct 19, 2009 by Doria from Hyannis,MA
Overall Rating: 10

• The work space facility. Printer capability, copies and 2 internet stations. Also used wireless in my room. Desk was very spacious and catered to business.
• Would like to have gotten breakfast A la Carte; Muffin/bagel something small rather than buffet breakfast only. I went to McDonald's to buy a breakfast.

“Very clean and well kept. Apparent that it catered to business travel. I felt very comfortable.”

May 23, 2009 by Ken from Brooks,ME
Overall Rating: 8

• The room was large, well appointed, and comfortable.
• The room cleaning staff was consistently slow and forgetful.

“If not for forgetting to service our room, replacing used glasses, forgetting to replace coffee, forgetting to replace coffee pot, I would have given this hotel at least one more star. However, if this hotel is available again on Priceline, I will be a happy camper!”

Apr 22, 2009 by from Augusta,ME
Overall Rating: 7

• The continental breakfast.
• The bathroom in the room has a mildew covered bath-savers-like apparatus covering the bath tub. The wallpaper was torn in places too.

“Not bad, but not fantastic. The beds were comfortable, but the room wasn't super clean when I got there, the bathroom had a lot of mildew in and around the tub, and the walls were paper thin. I could totally hear my neighbors on all sides & above and below me. The continental breakfast they offer is pretty sweet. Not bad, but not fantastic.”

Apr 16, 2009 by Sara from New Hampton,NH
Overall Rating: 8

• Availability of king sized bed, brought a cot immediately for my son.
• Hair on bed covers when we arrived. Trash outside of the hotel on ground.

“Hotel met our needs. We didn't get the breakfast voucher but my 6 year old son was free so for 11 dollars we were able to get plenty of food for all three of us. The bedding on the king size needs to be replaced but other than that we enjoyed the room. Neutragena bath products were nice - coffee was terrible. Thank God for the Starbucks just minutes away.”

Apr 7, 2009 by Charlotte from Menlo Park,CA
Overall Rating: 7

• Proximity to the airport.
• Ugly hotel furnishings, not unusual for hotels generally though.

“This hotel is literally just around the corner from the airport - you could walk on a nice day. The staff were all very friendly and helpful, and the beds were extremely comfortable. Not much in terms of atmosphere, but, it's an airport hotel.”

Mar 18, 2009 by Ken from Elmwood,Canada
Overall Rating: 10

• Coming from the airport after a long day of travel the location was perfect.
• Nothing I didn't like.

“Great hotel, great staff, good food and super clean.”

Oct 23, 2008 by Iain
Overall Rating: 9

• Location and service.
• No American League Championship Series games on TV.
  

“Would recommend it to all. A personal service hotel that goes the extra mile made all sorts of accommodation. Great service.
”

Sep 11, 2008 by Rebecca
Overall Rating: 8

• Hotel staff was very accommodating, helpful, and eager to make our stay comfortable.

“There is no complimentary breakfast at this hotel, but the breakfast buffet was good and food was hot. The shuttle drivers were friendly and helpful and so was the staff at the front desk. The lobby and rooms appeared clean and tastefully decorated. Very close to the airport.”

Sep 4, 2008 by Ted
Overall Rating: 10

• Easy checkout.

“Clean, comfortable and well staffed.”

Aug 16, 2008 by Helen from San Antonio, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[5]

• Friendly staff.
• Closing bar/eating facility at 10 & lack of real bar.

“Good for families. We were looking forward to a drink and good dinner but due to trouble locating the hotel did not arrive until after 10. Hotel staff was wonderful in that they sold us drinks in spite of fact that bar was closed. We just expected something that hotel did not have. But it is excellent for families especially with children.”

Aug 11, 2008 by Dee from Wakefield, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All of the above. Clean, attractive, friendly staff. Great!
• The breakfast buffet was awful. The served burnt potatoes. Too expensive for what they served.

“I am very pleased. Except the breakfast. I understand it's really not a restaurant, but I would think they would demand more quality to match the quality of the hotel itself.”

Aug 7, 2008 by Kristin from East Sandwich, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very friendly staff, nice pool area.
• Wish they served breakfast earlier.

“Very convenient to airport and downtown Portland, clean & beautifully decorated rooms, great pool area with hot tub, staff was super-friendly and helpful with information, maps & directions.”

Aug 7, 2008 by Tom from Charles City, VA
Overall Rating: 9
Cleanliness:[3] • Staff:[9] • Location:[10]

• Excellent shuttle service to the airport, 24 hours and only a 2 minute trip.
• Water glass has dirty.

“Excellent hotel for my purposes, which was to catch a 6 AM flight. The hotel is located next to the airport and has 24 hour shuttle service. I was able to drop off my rental on Sunday, return to the hotel via the shuttle Sunday night and take the shuttle to the airport at 6 AM Monday morning. My only complaint is that one of the water glasses was dirty even though it had one of those cardboard caps on it which is supposed to mean it was clean. As a result, I was never sure what was clean in the room and what was not.”

Jul 12, 2008 by Jo A. from Ridgway, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pleasant, clean, easy to find.
• Restaurant closed on juoy4th.

“Clean, pleasant, comfortable beds.”

Jul 10, 2008 by Kelley from Tewksbury, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and very big room.
• That it was at the airport.

“This hotel is very clean and well managed, very customer friendly. They have everything you need all under one roof.”

Jul 9, 2008 by Jascha from Toronto, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Free internet.
• Breakfast should be included (What: can the Hiltons not afford to give out one f-ing bagel?).

“The bed was very comfortable and the bath was deep and I especially liked the Neutrogena products.”

May 20, 2008 by John from Worcester, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• No noisy bathroom fan running when the light is on. A huge plus in my opinion.
• Smoke odor in corridor near rear entrance when we entered.

“This hotel completely met my expectations. Friendly, professional, prompt check in. Room was very clean and was well equipped (decent cable TV channel selection, free wireless internet, refrigerator, microwave, iron & board, comfortable mattress, sufficient storage space). I'd certainly return again and recommend it to my friends and family.”

Oct 31, 2007 by Kellie from Boston, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I thought the whole feeling of the hotel was really good beautiful lobby, homey warm feeling beautiful light room looks out over trees.
• The restaurant was too exposed in the lobby essentially and therefore not inviting.

“Overall I totally loved the hotel. It was low key, warm feeling, convenient, beautiful without that dreadful funneled music and it had a feeling of sophistication not decorated in an ugly way like so many hotels. I was very pleased.”

Oct 17, 2007 by Elizabeth from Milford, NH
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[4]

• Okay.
• Nothing.

“I liked the hotel but was not impressed at all. I needed to call with a problem but was treated very rudely!”

Oct 7, 2007 by Sandra from Moss Point, MS
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very friendly, convenient, helpful, clean, and excellent stay.
• The door was broken.

“The staff here while we were here was so very kind and helpful. I would love to recommend them for a commendation for their warm welcome late at night and their kindness to two ladies who were weary and didn't know where they were going.”

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Amenities at Hilton Garden Inn Portland Airport, Portland

AM/FM Alarm Clock Business Center Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool

Learn more about Hilton Garden Inn Portland Airport at Priceline Travel Guides »